Sand and Sea Resorts Reviews 12

We just came back from a lovely week at Los Olivos. We were a bit unsure at first after reading some reviews, but honestly our experience was really good. The team explained everything clearly and we felt comfortable the whole time. The apartment was clean and well located. Will definitely be going back.

We have just returned from a lovely holiday at Los Olivos Beach Resort and wanted to share our experience. We bought a promotional package with Sand and Sea when we visited Adeje last October and this was our first holiday with them. The apartment was great - just like the one we had been shown: Gold standard and with a roof terrace that gave us amazing views. Breakfast was included and the choice was excellent - they even made fresh pancakes for us! We ate in the local restaurants most evenings - just because we like to have a walk, but did go to the hotel restaurant, La Tosca for my birthday. JUST WOW! Jessica had lots of helpful tips and we had a chat with her about more holidays in the future. For now we decide to stick to the plan we have and she has booked our second week for us so we are all set for next year!! Thank you to all the staff for making our holiday special!

Complete scam, DO NOT entertain any meetings with anyone involved with Sand & Sea, or Hotel Los Olivos, Costa Areca, Tenerife. They get you into the hotel by giving you a scratch card outside of the hotel, they tell you you have won something (you haven’t), they trap you into meetings that take hours out of your holiday whilst they try to force sell you two weeks of holidays at Los Olivos in supposed Gold Standard Apartments. If you fall for it like we did, you will be very sorry. We got our 1st weeks holiday, the apartment balcony was terrible, we got the roof balcony but we could not see anything of value. We were harassed into taking another meeting where they tried to sell even more weeks and we kept saying no, not interested. They appeared to accept it until the next day, the boss wanted to meet us yet again??? , we said no!!! We was on holiday to relax, not to be pressured into spending more money. When we got back home, we decided to book our second week and this is what they said.

“As you are aware, you purchased our promotional holiday package which entitles you to 7 days of accommodation at Los Olivos Beach Resort, plus 1 additional week of prepaid accommodation, which was gifted as an incentive for you to holiday at our resort.

These prepaid week is available to you via 7Across, who have a large inventory of worldwide resorts available.

Once activated, the accommodation voucher is valid for 12 months, so please confirm if you wish me to activate the voucher and I shall do so directly.

LET ME SAY RIGHT NOW, THIS IS A LIE, THIS IS NOT WHAT THEY SOLD US, THEY SOLD US TWO SEPERATE WEEKS AT LOS OLIVOS AND THAT IS WHAT WE PAID FOR. THEY ARE NOW SAYING WE GET A VOUCHER FOR SOME RANDOM HOLIDAY COMPANY, IN GOD KNOWS WHERE.

THIS PLACE CANNOT BE TRUSTED!!!!

Company is a scam. You will not get what you paid for and in the end just will get ignored.

Just arrived at Sand&Sea resort Los Olivia, Fanabe, Tenerife.
Ordered and payed for a Gold apartment with Sea Veiw.....We got a Bronze apartment over looking a building site. We have now tried to get in touch with them without success. This firm is not recommended at all. Find another is my advice.