I’ve used SaneBox for many years, and it's an essential productivity tool. It keeps my inbox focused on what truly matters while filtering everything else into smart folders. The Daily Digest makes su... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After retiring from federal service, I was hit with a tsunami of junk mail in my Inbox. I realized that the government had been protecting me from this, using elaborate filters. I had written my ow... See more
Company replied
I started using SaneBox almost 2 years ago. And the name is perfect, it has saved my sanity time and time again. It is so easy to miss an important email when so much junk comes into your inbox. The "... See more
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Inbox sanity, finally SaneBox has been a quiet lifesaver. It sorts the noise, surfaces what actually matters, and gives me back time I didn’t realise my inbox was stealing. Less clutter, fewer dis... See more
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Company details
Written by the company
SaneBox is an AI-powered email management tool that helps busy professionals eliminate email clutter, save time, and stay focused. On average, SaneBox users save more than 4 hours every week thanks to intelligent automation that organizes incoming messages and filters out distractions. Compatible with any email service, including Gmail, Outlook, iCloud, Yahoo, and custom domains, it learns which emails are important and moves the rest into SaneLater, a dedicated folder for lower-priority messages you can review when it fits your schedule. Other powerful features like SaneBlackHole let you unsubscribe from unwanted senders instantly, SaneReminders ensures you never miss a follow-up, and AI Email Drafting helps you compose replies faster and with less effort. Since 2010, SaneBox has helped hundreds of thousands of people reduce inbox overload, boost productivity, and focus on meaningful work. It runs quietly in the background, keeping your inbox organized so you can spend less time managing email and more time doing what matters.
Contact info
6 Liberty Square, 02109, Boston, United States
- (800) 681-6281
- support@sanebox.com
- sanebox.com
4.6
Excellent
703 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Not recommended
I am very busy and do not have the time to go into other apps or multiple folders to sort out my emails. I ended up with too many folders whose role I could not understand. I missed important emails and only discovered that they had been misfiled. I use gmail and prefer Google's sorting. There is no point getting things sorted twice. I felt that SaneBox just created extra clutter in my life, which and me feel compelled to write this review. I am glad that I have cancelled it.
June 18, 2020
Unprompted review
Reply from SaneBox
Hi Barry.
We are heartbroken to learn that you did not have a good experience with using SaneBox. It definitely sounds like you would have benefited more from having SaneBox set to a less strict filtering. When you first sign up, we analyze your email history by viewing the header information to determine who is important to you. Anyone deemed unimportant (such as a marketing email) will be filtered into your newly created SaneLater folder.
You can definitely use your email client to process your mail but we also have a handy tool called our Digest that you can schedule to arrive as often as you like. This tool allows you to quickly train, move, archive, or delete email and I think that would have greatly helped to make your experience better.
If you change your mind, we'd love to setup a call with you to show you how SaneBox can help your productivity levels each day.
We really hope that one day you will give us a chance to turn your negative experience into a positive one!
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This service is indispensable.
June 5, 2020
Unprompted review
Reply from SaneBox
Thank you so much — that means a lot! 💙
We’re thrilled to hear SaneBox has become an indispensable part of your routine. That’s the highest compliment we could receive! 🙌
Helps keep my email inbox manageable
Helps keep my email inbox manageable! An essential tool for me.
June 3, 2020
Unprompted review
Reply from SaneBox
Thank you! 💙
We’re so glad SaneBox is helping you keep your inbox manageable — that’s exactly what it’s designed to do. Thrilled to hear it’s become an essential tool for you! 🙌
So grateful…
Appreciate not having to deal with loads of spam and unwanted e-mails every time I check my mail.
June 2, 2020
Unprompted review
Reply from SaneBox
So glad to hear that! 🙌
Keeping the spam and unwanted stuff out of sight is exactly the goal. Quick tip: if anything slips through, drag it to SaneBlackHole to never see that sender again, and use SaneNews/SaneLater to park low-priority mail for when you’re ready.
Thanks for sharing your experience! 💙
Sanebox saves me so much time
Sanebox saves me so much time. There are emails I receive that I want to eventually read but not when I am expecting important business email. Sanebox automatically puts those emails in a separate mail folder so that my inbox only contains emails I need to see now. I accidentally turned on mail forwarding to my second email address and was reminded of why I use Sanebox. My phone received 75 sales emails and wouldn’t stop beeping with new email notifications. If I had to check what those emails were I’d never get any work done.
June 1, 2020
Unprompted review
Reply from SaneBox
This is such a perfect real-world example — thank you for sharing it! 🙌
We’re so glad SaneBox helps you keep your inbox focused on what matters most (and keeps your phone from buzzing nonstop!). It’s great to hear that the automatic sorting makes such a difference in your day-to-day workflow.
Really appreciate you taking the time to write this — we’re thrilled SaneBox is saving you time and sanity! 💙
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Sanebox! The best tool to manage your inbox
I've been using Sanebox for over 6 years and this is the one service you need to manage your inbox. It has been the best service to manage the craziness of our email and make that amount of email more manageable. They have a great team and continue to make the platform better. Thank you SaneBox Team for all you do.
June 1, 2020
Unprompted review
Reply from SaneBox
This means so much — thank you for being with us all these years! 💙
We’re truly grateful for your longtime support and kind words. It’s wonderful to hear that SaneBox has continued to make your email life easier and that you’ve noticed our ongoing improvements — our team works hard to keep earning that trust.
Thank you for being part of the SaneBox family and for sharing such thoughtful feedback! 🙌
More people should use this
More people should use this. If you receive an avalanche of mail, Sanebox is like your magic assistant moving emails into the right folders, and keeping your inbox nice and clean!
May 29, 2020
Unprompted review
Reply from SaneBox
We love how you put that — “magic assistant” is exactly the vibe we’re going for! ✨📬
Thank you so much for sharing your experience and spreading the word. It’s great to hear SaneBox is keeping your inbox calm and clutter-free — that’s the dream!
We really appreciate your kind words and recommendation! 💙
Have used Sanebox for about 5 years…
Have used Sanebox for about 5 years and, frankly, couldn't live without it. If you're drowning in emails, do it. Don't hesitate, you'll never go back.
May 29, 2020
Unprompted review
Reply from SaneBox
Thank you so much for the amazing feedback — and for being with us for 5 years! 💙
We’re thrilled to hear SaneBox has made such a lasting difference and become something you couldn’t imagine working without. That means the world to our team.
Thanks again for sharing your experience and for encouraging others to give it a try — we’re so glad you’re part of the SaneBox community! 🙌
It scales well
It scales to handle massive amounts of traffic and learns from your choices.
May 27, 2020
Unprompted review
Reply from SaneBox
That’s awesome to hear — thank you! 🙌
We’re so glad you’ve noticed how SaneBox adapts and scales with your email volume. The learning aspect is one of our favorite parts — it just keeps getting smarter the more you use it.
Appreciate you taking the time to share your experience! 💙
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Sane Box has saved my e-mail sanity
Sane Box has saved my e-mail sanity! The BEST email sorter....thanks!
From an 10,000+ email box shirker!
May 26, 2020
Unprompted review
Reply from SaneBox
We love this — thank you! 😄💙
From 10,000+ emails to sanity — that’s exactly the kind of transformation we love to see! We’re so happy SaneBox helped you get your inbox (and peace of mind) back.
Thanks for sharing your experience and for the kind words! 🙌
A very fine service
A very fine service, which works exactly as advertised. I’m also pleased with how flexible it is. I’m able to customize it to my needs.
I try to limit the number of paid subscriptions, but SaneBox has been well worth it.
May 23, 2020
Unprompted review
Reply from SaneBox
Thank you so much — this is wonderful to hear! 💙
We’re thrilled that SaneBox has proven both reliable and flexible for your needs. We know how carefully people choose their subscriptions, so it means a lot that you find ours worth it.
Really appreciate your thoughtful feedback and continued support! 🙌
When I changed my Apple password…
When I changed my Apple password SaneBox stopped filtering my mail and, boy, did I know it! It's when the filtering stops that you realize why SaneBox is, well, sane. I updated the password and all was right with the world again.
May 22, 2020
Unprompted review
Reply from SaneBox
This made us smile — thank you! 😄
It’s so true — you really notice how much SaneBox is doing when it isn’t there for a moment! We’re glad everything was back to normal once you updated your password and that SaneBox is keeping your inbox (and world!) sane again.
We appreciate you sharing your experience and sticking with us! 💙
Excellent!
Makes a huge difference to my working day. SaneBox is a godsend to my productivity. My only regret is not doing it sooner!
May 20, 2020
Unprompted review
Reply from SaneBox
That’s amazing to hear — thank you! 🙌
We’re thrilled SaneBox has made such a big impact on your productivity (and totally get that “wish I’d started sooner” feeling!). Hearing that it’s become such a valuable part of your workday truly means a lot to us.
Thanks again for sharing your experience — we’re so glad SaneBox is helping you stay focused and productive! 💙
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Removes My Email Chaos
Excellent product and meets my every need removing the chaos from my email. The flexibility is a natural extension of Gmail, which I use heavily, and it gives me enough control knobs and switches to let me focus on my most important communications.
May 19, 2020
Unprompted review
Reply from SaneBox
Thank you so much for this thoughtful review — we really appreciate it! 💙
We’re thrilled to hear that SaneBox has helped remove the chaos from your inbox and that it fits seamlessly with your Gmail workflow. That balance between automation and control is exactly what we aim for — smart filtering your way.
Thanks again for sharing your experience and for being part of the SaneBox community! 🙌
I can't live without Sanebox anymore ;-)
Sanebox is a great tool that helps me get my hundreds of mails per day under control. I can't live without Sanebox anymore ;-)
May 19, 2020
Unprompted review
Reply from SaneBox
That’s so great to hear — thank you! 😄💙
We’re thrilled SaneBox has become such an essential part of your day and helps you stay on top of all those emails. That’s exactly what we love to hear — less chaos, more calm!
Thanks for sharing your experience and for being part of the SaneBox family! 🙌
Reliable for Years
Sanebox is a tool that has been consistent for years. Few things can claim that anymore (such as certain notetaking apps). I was spending upwards of 90 minutes per day on email; now I spend 15 minutes in the morning on it, and another 15 minutes at the end of the day.
May 18, 2020
Unprompted review
Reply from SaneBox
This is incredible to hear — thank you! 🙌
We’re so glad SaneBox has been a steady, reliable tool for you over the years and that it’s helped cut your email time down so dramatically. That’s exactly the kind of real-world productivity boost we love to see!
We really appreciate you sharing your experience and sticking with us — consistency and calm are what SaneBox is all about.
Eliminate junk mail forever
I’ve been using this service for over 5 years and it runs like a charm. When it stopped working due to a password update on my account, my email imploded. A quick update and it was back online cleaning up the mess. I don’t know how I would survive without it!!
May 18, 2020
Unprompted review
Reply from SaneBox
Thank you so much for sharing this — we love hearing it! 💙
We’re thrilled that SaneBox has been running smoothly for you all these years and that it was easy to get things back on track after your password update. It’s amazing how quickly you notice the difference when SaneBox isn’t there for a moment!
We truly appreciate your longtime support — so glad SaneBox continues to make your inbox (and day) so much easier! 🙌
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Sanebox makes managing multiple…
Sanebox makes managing multiple accounts, work & personal, and important-->Spam almost automatic.
May 17, 2020
Unprompted review
Reply from SaneBox
That’s fantastic to hear — thank you! 🙌
We’re so glad SaneBox is making it easier to stay on top of both work and personal email. Having everything automatically sorted so you can focus on what matters most is exactly what we aim for.
Appreciate you taking the time to share your experience! 💙
SaneBox: The Perfect Solution to Disorganized and Cluttered Email
I have been an early user of SaneBox, and I've been using it for roughly a year now. I am a senior college student, and I love how SaneBox brings order and organization to my multiple email inboxes (school email and personal email account). I am on the "lunch" plan which works well for me. The two features I love the most are: 1) The ability to create my own custom folders (ex. Folders for each of my classes) and 2) How easy it is to train SaneBox by moving emails from my inbox into folders so it automatically moves emails going forward. Truly, it's a gigantic timesaver and I can't imagine going back to having an unorganized inbox of 100s of emails each day. With SaneBox, I have an inbox with minimal interruptions, a folder for each of my college classes, a folder for emails for which I have not received replies, a folder for general news (about business, environment, tech etc.), and so on. If you tend to get lots of emails, have a disorganized inbox, have trouble prioritizing, this is the perfect product to solve those problems.
May 16, 2020
Unprompted review
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