Very rude employee at Zwolle Station.
Very rude employee at Zwolle Station.
It was not possible to pay by card on the one terminal and I overlooked the red notice printed in white bold letters. The employee then asked me if I am not able to read when it is clearly communicated on the notice that the terminal is defect. She then continued watching youtube video's. I have a big problem with how she treats customers and I find it unprofessional watching youtube in the time that you should be working.








