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Santé Group Reviews 

491
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and helpful staff for making the entire process remarkably smooth, simple, and completely stress-free. People truly appreciate the exceptional customer service, noting that dedicated advisors are always responsive, friendly, and eager to help. Some reviewers were happy with the competitive pricing and the outstanding value for money secured on their insurance policies. Consumers also mention that these professional advisors handle policy renewals efficiently and provide prompt responses to all ongoing queries throughout the year. Furthermore, clients feel well supported by the clear guidance and tailored solutions offered during every single engagement.

What people talk about most

Service

People report positive experiences with service, highlighting the exceptional professionalism and efficiency... See more

Staff

Customers report widespread satisfaction and appreciation for the staff, highlighting their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing deep appreciation for the knowledgeable,... See more

Price

Consumers find satisfaction regarding pricing and competitive quotes, noting helpful staff and reduced... See more

Value for money

Reviewers express great satisfaction regarding the value for money provided by the company. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied

Rated 5 out of 5 stars

Rob Rigby is an absolute gem, and as always goes over and above to provide an excellent service year on year! He is knowledgeable, friendly and really cares about the needs of your company and finding... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Income Protection Insurance Company
  4. Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

491 reviews

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4.9

All reviews

(491)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Efficient polite service

Efficient polite service, but I would have preferred some paperwork on my doormat both from you and Vitality as not all of us are savvy with IT these days.

April 27, 2026
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Reply from Santé Group

Thank you for taking the time out to write us a review. We can certainly arrange for a hard copy to be posted to you if that’s your preference. We look forward to working with you again.

Rated 5 out of 5 stars

Moving to Sante

Dan made the transition of my health insurance to Sante completely smooth and hassle-free, guiding me through every step with ease. This was then followed by Nikki, who did an outstanding job securing a fantastic premium renewal, along with a very welcome £150 voucher.

April 16, 2026
Unprompted review
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Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again! It's great to hear your positive feedback!

Rated 5 out of 5 stars

Luke was really helpful

Luke was really helpful, professional and attentive with getting my policy sorted for the best price. Very happy with the service thank you.

April 7, 2026
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review! We are pleased that you found our services helpful!

Rated 5 out of 5 stars

Excellent experience

Excellent experience over the last few years. Really understand our company needs and great at helping us get the best value for money.

Barbara D’Andrea is superb to work with.

March 9, 2026
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Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Really straightforward process with…

Really straightforward process with helpful colleagues who were able to give me confidence in selecting the right option.

March 9, 2026
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Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again. Thank you for your kind words!

Rated 5 out of 5 stars

Very helpful

March 13, 2026
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review!

Rated 5 out of 5 stars

Nikki Thomson is such a great account manager.

Nikki is so good, advising and doing her best for me regarding my health insurance. The service takes all the stress of the process away.

February 23, 2026
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Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Fantastic process

Barbara D.andrea has been an absolute pleasure to work with at SanteGroup. She has kept us informed at every stage of the process and negotiated a really great deal for us. Would highly recommend!

March 12, 2026
Unprompted review
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review! We are pleased that you found our services helpful and we look forward to working with you again!

Rated 5 out of 5 stars

Great service

Great service from Trish, who understood our needs and efficiently produced proposals and recommendations.

February 11, 2026
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review! We look forward to continuing to develop our relationship!

Rated 5 out of 5 stars

Made life insurance simple and stress free

I had a really posetive experience with Sante Group when arranging life insurance. Carla explained everything clearly and made the whole process straightforward and trouble free. Any questions I had were answered quickly and in a way that was easy to understand. Carla was always helpful and responsive with follow up queries, which made me feel supported throughout. I'd definatley recommend them to anyone looking for a smotth and hassle free experience.

February 23, 2026
Santé Group logo

Reply from Santé Group

Thank you for your lovely review! We are pleased that you found our services helpful! We look forward to continuing to develop our relationship!

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