While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
When I contacted the customer service team with a query, they were not only very supportive but also exhibited a high level of professionalism. They processed my inquiry in a short time and with full attention.
After reaching out to the customer support team concerning a technical specification, I was pleasantly surprised to receive a quick and efficient reply. Their service has gone beyond expectations and deserves the highest praise possible.
I had a very pleasant shopping experience. The website is very user-friendly and the sizing guides are accurate, which made choosing the right fit easy.
The procurement process was smooth as a breeze and the website interface is very user-friendly. I received my order in immaculate condition and the materials are of top quality.
The fabrics of the clothes are of the finest quality and the feel is of very high class. I can't believe the level of precision they paid on every single item I bought!
Fantastic encounter with James London and Sarah. The level of craftsmanship and attention to detail is exceptional. Everything felt genuinely high-end and came in exquisite packaging. Without a doubt, I'll place another order.
I had fun going shopping with James London and Sarah. The products are of excellent quality and have a sophisticated appearance and feel. Although delivery took a little longer than anticipated, the finished product was worth it.
It looks like a UK company with the Web pictures but it isn't it is Chinese. The dress ordered was made of awful polyester and to return you are asked to email for instructions but no one replies. Also any return goes to China and involves costs and maybe tax.
Feel conned!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
