Sarahandstone Reviews 696

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, stylish designs, and accurate representation online. Many find the ordering process simple and efficient, with numerous consumers expressing satisfaction with the prompt and well-communicated delivery service. People are delighted with their purchases, often noting the excellent value for money and the overall positive experience. However, some customers also noted occasional issues with delivery, including delays or items arriving misshapen. A few people experienced problems with missing hardware on their products or received incorrect items. Additionally, some reviewers mentioned that the quality, while generally good, might not fully align with the price point, especially for items shipped from overseas.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its adorable design, beautiful... See more

Quality

People report positive experiences with quality. Many customers praise the products as adorable, stylish, and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the super fast and prompt... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Service

Clients share positive opinions on service. Many customers praise the quick, efficient, and excellent... See more

Based on these reviews

Rated 5 out of 5 stars

I found the ordering very simple and it arrived when expected. The products themselves are lovely, the bag is gorgeous and will take me throughout summer. It is so stylish. The little ladybird purse... See more

Rated 5 out of 5 stars

This company are excellent. Not only high quality products on sale but their customer service is like nothing I have experienced. Prompt, polite and going the extra mile. I had reason to contact them.... See more

Rated 5 out of 5 stars

From the ordering process to delivery nothing could have been better. I even received my order on a Sunday morning! My bag is even nicer in person than online. Well made, perfect size, adorable, and... See more

Rated 5 out of 5 stars

Such a lovely bag fabulous price so well made really impressed, it looks so much more expensive than I paid. So easy to order & good delivery, I will certainly be buying more bags from Sarahandstone t... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

696 reviews

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Replied to 58% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Good service & decent product

The communication was excellent, being able to track the delivery was useful. I found the delivery quite slow but was very impressed with the packaging, ensuring the bag was very safe from damage.
I love the bag, the size is perfect & it looks classy. The only disappointment is that the gold rings are plastic & not metal, making them feel cheap & being vulnerable to breaking.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Love my Winona bag

Love my Winona bag! So did my daughter who’s already dubbed it “our bag”. Brought in the cream, can’t wait to use it. Great product, good delivery. Would defo shop with Sarahandstone again 👍🏻

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed with the quality of the…

Very impressed with the quality of the bag and it’s a fraction of the cost of others I looked at. There were no issues placing or receiving my order. I’d have no concerns ordering again and would recommend to others.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

First time

The Winona bag is perfect. I also forgot to add the discount code at checkout so emailed the company. Received a very quick response and the discount refunded. This is the first time I’ve used this company so will definitely use them again.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely cute bag

Lovely cute bag, very good quality and looks expensive than it was. Love the fact you can wear it as a cross over or over your arm. Can't wait to use it on holiday. Lovely pink colour too, very happy and definitely recommend.

April 16, 2026
Unprompted review

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