Sarah Jayne Designs Reviews 

172
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful craftsmanship of the products, often noting they are well-made and feel amazing. Many appreciate the custom fit and attention to detail, which results in unique and perfect items. People are delighted with the aesthetic appeal and functionality, finding their purchases both beautiful and practical. Reviewers frequently highlight the excellent customer service, noting quick responses and great communication. The timely shipping and overall positive interaction contribute to a highly satisfying purchase experience, with many planning to buy again. Consumers are very pleased with the final products, often describing them as exceptional and highly recommended.

What people talk about most

Product

People report positive experiences with product, consistently praising the beautiful, well-made, and... See more

Quality

Users describe positive interactions with quality, consistently praising the products as beautiful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Put order in with measurements and then just patiently waited :) This was an international order so it took some time, SO worth it though. This was a gift for my husband. He’s not a bag person.... See more

Rated 5 out of 5 stars

Sarah is soooo (sew?) friendly! She is so tuned into her customers to the extent that she will even offer thoughtful tweaks to your order to better base it off the very aesthetics of anything y... See more

Rated 5 out of 5 stars

Easy ordering process, great communication (even through all this tariff nonsense, which caused some shipping delays - NOT the shops fault!), and beautiful product. Not my first order, definitely won... See more

Rated 5 out of 5 stars

The customer service was impeccable! I was actually surprised at how quick they got to my order considering it’s made to order products! And despite being “across the pond” the shipping and delive... See more


Company details

  1. Tailor
  2. Art Handcraft
  3. Bag Shop
  4. Book Store
  5. Boutique

Written by the company

Stylish, timeless book sleeves designed to protect what you love — from treasured heirloom Bibles to everyday reads, crafted with pride and made to last. We create book sleeves that beautifully combine protection with practicality. Designed for every book and every occasion — each piece is carefully crafted using premium fabrics with quality and lasting durability in mind that you will look forward to using every day!


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Communication Between Store and Client

Sarah Jayne Designs gets an easy five stars rating. One of the best things about dealing with this business is the communication between the store's owner and the customer. That's me! Whenever I had a question about the order, I received a timely and clear answer. Also, the merchandise is superb. I am really stoked about my new Bible cover, the third one that I have purchased from Sarah Jayne Designs.

August 1, 2023
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Rated 4 out of 5 stars

Bought two bible sleeves after our trip…

Bought two bible sleeves after our trip to Harris. Very pleased with the fit of bible sleeve for my book and will give 5 stars, the other is a little snug when lining up the magnetic buttons,to the point I checked the measurements that I submitted. Which were correct, Hence the 4 star review. A great product and would recommend to anyone interested in a book sleeve

June 7, 2023
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Rated 5 out of 5 stars

Bespoke, heirloom quality

Sarah has created a bespoke, heirloom quality cover that gives great protection while matching the quality and magnificence of my premium Bible. I have found that the cover enhances my experience when I come to read it everyday and it is something I will last past my lifetime.

May 26, 2023
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Rated 5 out of 5 stars

The Perfect Bible Cover

I ordered this to keep my Bible safe while carrying it in a backpack and it performs flawlessly. The custom sizing is spot on. I will be buying another for my wife soon! Thank you for such a wonderful product.

March 8, 2023
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Rated 5 out of 5 stars

Beautiful book sleeve!

Sarah was very accommodating and attentive to my questions and requests. She even took some time to send me a sample of what I was thinking. She communicates throughout the process and gave me realistic timeline for delivery. The book sleeve arrived on time and was very incredibly well made. Very high quality and details!

February 23, 2023
Rated 5 out of 5 stars

Fantastic product & Quality

Received my package today from DHL (finally). The bible cover made for me is perfect! Was really hoping that the pink stripe in the plaid would be a dominant feature and I was not disappointed. Fits my Schyler PSQ and my devo study book perfectly.
Thankyou Sarah Jayne Design

February 19, 2023
Sarah Jayne Designs logo

Reply from Sarah Jayne Designs

20/02/2023 10.15
Dear Alison,
I am sorry that you are having a frustrating experience with DHL and customs clearance. Thank you for bringing it to my attention. I raised a query with DHL the same day that you contacted me and will be following the query through to conclusion
Kind regards
Sarah

Update 20/02/2023 16:35
I have had notification from DHL that your parcel has been delivered.
Kind regards
Sarah

Rated 4 out of 5 stars

The service was exceptional

The service was exceptional! The Bible cover that was crafted for me is just beautiful. The material is amazing, and the stitching is impeccable.
The only thing that kept me from giving them the fifth star was that I wish the magnetic closures were a bit stronger. But there is nothing to complain about!

January 20, 2023
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