While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We're a global audio brand, dedicated to deliver exceptional sound with professional, durable products since 2012. Committed to innovation, trust and enriching life's experiences through premier sound solutions. With over 400 patents, 15 design awards, and 6 pioneering innovations, we serve professionals worldwide, shaping the future of auditory excellence. Every note played, every conversation shared, and every beat pulsating is unique in content creation. Welcome to Saramonic, where passion meets professionalism.
United States
3.4
2 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Saramonic
Thank you for your positive feedback! We're delighted to hear that everything went smoothly with the delivery and that your device works just as you expected from the presentation.
Your support means a lot to us. We hope you continue enjoying your Saramonic product!
Best regards,
Saramonic Customer Support Team
Both mics stopped charging within a few months. I tried to get in touch to customer service but could not. Great product at a great price, I thought. Would not buy from company again I am afraid.
Reply from Saramonic
Hi,
We’re truly sorry to hear that both of your microphones stopped charging and that you had difficulty reaching our customer service team. This is certainly not the experience we want our customers to have.
We’d like to look into your case and help resolve the issue. Our products are covered by a warranty, and we’d be happy to assist with an inspection and repair if your products are still within the warranty period.
We have sent you a private message to follow up on your order and arrange further assistance. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.
Best regards,
Saramonic Customer Support Team
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
