Saranghae Reviews 66

TrustScore 4.5 out of 5

4.6

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4.6

Excellent

TrustScore 4.5 out of 5

66 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I came across the Web site

I came across the Web site, done my reviews, so I placed my order.
Web site was easy to get around, payments good, products plenty, delivery was quick no problems, I will be ordering again.
Very happy.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Didn't use it yet

Didn't use it yet. But I am looking for any video tutorial to use the instrument and the proper order of each product.
Could you share a video tutorial english or castellano lenguaje please?
Kind regards
Maria Costa

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Resolved delivery issues

This is my second time ordering from Saranghae. I initially chose parcel pickup, but due to delivery issues I wasn’t able to collect it from the selected location.

I contacted customer service via WhatsApp, and they were great. They tried to relocate the parcel to another pickup point, but when that didn’t work, they arranged delivery to my home address instead, and I successfully received it.

Very professional service and excellent issue resolution.

I’ll definitely reorder from them again.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

One of the fastest deliveries to Madrid I have experienced. Previously, I ordered similar services from another provider and had to wait much longer, so this was a very pleasant surprise.

I would also like to especially highlight the customer support team. I did not receive the tracking code immediately, so I decided to contact them to check the tracking number. First of all, the website provides clear and real contact details, including an email address and a WhatsApp phone number, so there is no need to search for contacts or use complicated feedback forms. Secondly, I received a response very quickly, which was reassuring and professional.

The package was delivered within 3 days from the order date. Excellent service, efficient communication, and fast delivery. Highly recommended!

February 6, 2026
Unprompted review
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