Sartorialista Reviews 

144
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company, noting exemplary service and wonderful attention to detail. Customers consistently praise the exceptional quality of the clothing, highlighting the immaculate condition, superior craftsmanship, and timeless appeal of the available luxury pieces. Consumers also appreciate the professional assistance, personalized styling advice, and deep knowledge of tailoring provided during their visits. Some people also felt that the delivery service was remarkably fast, highly efficient, and consistently accompanied by secure and elegant packaging. Reviewers frequently note that online orders arrive promptly, matching exact size measurements perfectly, and are wrapped with great care and personal messages.

What people talk about most

Product

Users describe great satisfaction with the product quality and tailoring. Consumers consistently note that... See more

Quality

Customers consistently note positive experiences with quality, highlighting the exceptional craftsmanship of... See more

Service

Customers report highly positive experiences with service, highlighting a strong consensus on professionalism... See more

Staff

Reviewers express high satisfaction and appreciation for the staff. Customers highlight that the team... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting exceptionally fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a pair of Santoni St Moritz boots. It was an absolute steal considering the price and quality. Shipping went smoothly and communication was good. They arrived well-packaged with shoe trees... See more

Rated 5 out of 5 stars

I have just received a beautiful jacket from Sartorialista. It is exactly as described and fits perfectly. I wish I had discovered Sartorialista much earlier. I found the site more or les by chance an... See more

Rated 5 out of 5 stars

You immediately understood what I was looking for. It’s impressive when someone sees, in an instant, exactly where your interest lies and then presents you with precisely the right pieces. I could eas... See more

Rated 5 out of 5 stars

An absolute gem for lovers of fine tailoring and classic style! Beautifully curated selection of pre-owned blazers, suits, and other luxury sartorial treasures. Every piece feels hand-picked for qual... See more


Company details

  1. Clothing Store
  2. Costume Store
  3. Men's Clothing Store
  4. Second Hand Store
  5. Vintage Clothing Store

Written by the company

Sartorialista – Dé Specialist in Luxe Tweedehands Sartorial Herenkleding Sartorialista is hét exclusieve doorverkoopplatform voor luxe kleermakersmode (sartorial) voor heren. Wij bieden modebewuste heren en sartorial liefhebbers over de hele wereld de kans om hoogwaardige, preloved kledingstukken van gerenommeerde merken zoals Kiton, Brioni, Cesare Attolini, Tom Ford, Zegna en vele anderen te bemachtigen tegen aantrekkelijke prijzen. Bij Sartorialista draait alles om authenticiteit, vakmanschap en duurzaamheid. Elk kledingstuk in onze collectie is zorgvuldig geselecteerd en gecontroleerd op kwaliteit en echtheid, zodat onze klanten verzekerd zijn van originele designeritems met een rijke geschiedenis. Ons assortiment omvat onder andere maatpakken, colberts, overjassen, broeken, schoenen en accessoires – allemaal afkomstig van de meest prestigieuze Italiaanse en internationale kleermakers. Wij geloven in een circulaire mode-economie waarin luxe en duurzaamheid hand in hand gaan. Door preloved sartorial kleding een tweede leven te geven, dragen we bij aan een stijlvolere en duurzamere toekomst. Of je nu op zoek bent naar een klassiek zakelijk kostuum, een casual chic blazer of exclusieve handgemaakte herenschoenen, bij Sartorialista vind je altijd iets unieks. Dankzij onze expertise en passie voor kleermakerskunst onderscheiden wij ons als hét platform voor wie op zoek is naar hoogwaardige tweedehands designer herenkleding. Ontdek onze collectie online of bezoek onze showroom in Amsterdam voor persoonlijk advies en een exclusieve winkelervaring. Waarom kiezen voor Sartorialista? - Exclusieve selectie van luxe sartorial merken - Authentieke, zorgvuldig gecontroleerde preloved kleding - Duurzame en betaalbare alternatieven voor luxe herenmode - Wereldwijde verzending met uitstekende klantenservice - Bezoek www.sartorialistamsterdam.com en ervaar zelf de perfecte combinatie van Italiaanse elegantie, vakmanschap en modern bewustzijn.


Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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4.9

All reviews

(144)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy with my purchase

Had a really great experience with the costumer service and the product turned out to be really great. I can recommend the company to anyone looking for nice clothes.

September 29, 2025
Rated 5 out of 5 stars

A visit to the Satorialista showroom.

Casper really knows his products. He sells preloved clothing with great care and knowledge. I was looking for help in arranging a mix of a nice jacket with different pants and he could really help me out with this in his nice and well stocked showroom. Great products selected with great care by the Satorialista. Well recommended.

August 9, 2025
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Rated 5 out of 5 stars

Highly recommended for anyone who values quality, style, and outstanding service!

I couldn’t be happier with my experience purchasing from this seller. The blazer I received is absolutely stunning — the craftsmanship, fabric, and fit are everything you would expect from true luxury tailoring. What impressed me just as much was the seller’s professionalism: communication was clear and prompt, packaging was elegant and secure, and the delivery was faster than expected.

It’s rare to find someone who combines impeccable taste with such care for the customer, but Sartorialista truly delivers on both. The blazer feels like a timeless investment piece, and I’ll absolutely be returning for future purchases. Highly recommended for anyone who values quality, style, and outstanding service!

August 7, 2025
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Rated 5 out of 5 stars

As always... excellent.

I'm a returning customer. While the quality of the clothes is what brought me to the site, the quality of help and support is what got me to return. Casper is a legend, with the help offered and simplicity of the whole process, while keeping the personal service we want when buying high level products.

June 11, 2025
Rated 5 out of 5 stars

An exceptional experience from start to…

An exceptional experience from start to finish. I stumbled across Satoralista while browsing for ties for an upcoming wedding, and ended up picking out two beautiful pieces—one from Drake’s and the other from Kiton—from a large selection of mainly Italian and British ties. I contacted Caspar via WhatsApp with some questions and he recorded a great, thoughtful video showing some of my preferred ties and pockets squares paired with a similar suit. This turned out to be really helpful. The ties are exactly as described, beautiful and in fantastic shape, and I'm sure I'll enjoy them for a long time to come.

I was in a bit of a rush and unable to visit the showroom and Caspar offered to drop them off—and personally brought the items to my doorstep within a few hours.

I’m looking forward to visiting the showroom in person to browse the Satoralista selection beyond mere ties. Very excited as it feels this is one of just a handful of businesses per city/country driven to excellence solely by individual passion. Thank you, Casper!

May 14, 2025
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Rated 1 out of 5 stars

Excellent service and overall great…


Excellent service and overall great first shopping experience, until I received my suit.

So here is the new title: Deeply Misrepresented Garment, Trust Lost

I purchased a Canali suit described as "gently worn" and in "excellent condition with crisp structure." What I received was a heavily worn garment with ingrained biological odor, significant discoloration in the trouser lining, and embedded oils throughout. The condition was far removed from what was promised.

After raising my concerns, I was met with polite language but no meaningful ownership. A €100 refund was offered, which wouldn’t cover dry cleaning, time, or damage to trust. A return was accepted, but the cost of disappointment and wasted effort remained mine to carry.

I write this not out of malice, but to correct the public record. A refined tone and polished words must be matched by integrity in product and service. In this case, they were not.

March 25, 2025
Sartorialista logo

Reply from Sartorialista

My first 1-star review had to come at some point. Interestingly, this one began with a 5-star rating and shifted dramatically.

Tuukka, it’s clear your expectations were high, and that’s completely fair. I work hard to meet those expectations. You mentioned odor, discoloration, and signs of wear. I wasn’t able to inspect the suit again myself, so I trusted your word and acted accordingly. After my proposals, I offered a full return and sent a prepaid label immediately.

I run Sartorialista on my own, and I take every order seriously. Preloved clothing can come with signs of use, but I always try to describe each item as accurately as possible. I’m constantly learning and improving, and I take your feedback to heart.

That said, I truly believed the solutions I offered were fair. If you had wanted something more, beyond the return and refund, I would have appreciated the chance to hear that directly. Instead, the 1-star review came unexpectedly, and it feels especially heavy for a small business owner who tried to act in good faith throughout.

I thought we had reached a reasonable resolution by returning the item and parting ways professionally. Clearly, that wasn’t enough for you, and I respect that. I just hope that in the future, expectations and communication can be more aligned, especially when it comes to secondhand pieces.

Wishing you all the best,
Casper
Sartorialista

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Rated 5 out of 5 stars

Overall exceptional experience with…

Overall exceptional experience with Sartorialista. Casper promptly answered all of my questions concerning a garment that I had inquired about. The shipment arrived in a timely fashion.
The cherry on top was the subtle scent of the package.

March 2, 2025

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