Sash Windows North West Reviews 18

TrustScore 4.5 out of 5

4.6

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Company details

  1. Home & Garden

Written by the company

Sash Window Restoration & Repairs | North West Specialist | Sash Window Renovation | Call 01772 619787 | Timber Window Repair | Lytham, Cumbria, Yorkshire, Liverpool


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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Rated 5 out of 5 stars

Amdega Conservartory Repair - serious leaks

We had a real problem with leaks from our Amdega Conservatory, we had tried several companies and none of them had rectified the problem.
One company, Amdega Conservatory Repairs wanted £400 just to come out and look at the job!
Andy from Sash Windows North West came out and looked at the job very professionally - they had clearly worked on a number of Amdega Conservatories and solved leak issues. We agreed a price and a date to do the work, Andy said it would take 5 days and he came on the date he said he would and finished on the day he said. There were no extras and they were delightful - Andy and his three sons were polite, courteous and very tidy. Unfortunately the leak returned but they cane back the following day to try and remedy the fault, the leak returned several times despite all their efforts. I think they have been back five times and finally have solved the problem - there has been no additional charges just a determination to fix the problem and do a good job. I can't speak more highly of Andy and his boys - they are a credit to their profession and a throw back to when tradesmen used to take a real pride in doing a good job.

June 2, 2025
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Rated 5 out of 5 stars

Sash Window Repair

Sash Windows North West arrived and finished on time. Kept everything as clean as possible. Tidied up before they left and kept us informed the whole way through what was going on. They were absolutely brilliant.
And the window and door repairs are awesome as well!
They warmed our hearts as well as our home.

December 13, 2024
Unprompted review
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Reply from Sash Windows North West

Thank you very much.

It was an absolute pleasure working for you.

Best wishes the sash windows team.

Rated 5 out of 5 stars

Performance, quality and approach

The ease of dealing with the company
The attitude and personality of their staff
The quality of their work
The performance to schedule

August 30, 2024
Unprompted review
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Reply from Sash Windows North West

Thank you David

It was an absolute pleasure working for you.

Best wishes
The team

Rated 5 out of 5 stars

Thanks so much to the team for…

Thanks so much to the team for refurbishing our front sash windows recently. They are experienced, professional friendly and very considerate about our property. I highly recommend them to anyone trying to maintain the character of your property. Cheers Kathryn

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing results - 100% perfect!

We live in an Edwardian property and over the last 6 years Emma, Andrew and the team have refurbished/replaced every wooden window in the house and they all look amazing.

It's been very important for me to ensure that the windows which have been replaced look exactly as they did 110 years ago - and I can't believe how fantastic the house now looks. The finished windows frame the house excellently. All of the rotten cills, and frames were replaced where necessary and the restoration job the team did was perfect. An additional challenge was that nothing in the house was square, so every window had to be fit bespoke - I genuinely couldn't have picked a better team to refurbish the windows. In total we've had 2 large bays, 4 sash windows, 7 windows (which each include 4 casements minimum) and one french door repaired. It was worth every penny.

Communication was excellent - they turned up when expected and on time every morning. Kept everything very clean and are very easy to work with and to have in the house.

I highly recommend Sash Windows North West. They are amazing trades ppl. We've been lucky to have some epic trades restore our house, and I'd place Andy and the team at top.

5* without a doubt!

August 10, 2022
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Rated 5 out of 5 stars

Second positive review!

Second review for the team as we had them back to finish the remaining windows.

Would totally recommend Emma and the team, couldn't fault the service, thanks so much.

May 14, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased, would recommend

After having several quotes for a repair and maintenance service as well as possibly fitting secondary glazing I decided to go with a local business as the price was competitive and the customer service from Emma was excellent.

Andrew and Ryan did a great job and have revived the once rotting windows to their former glory! I would recommend them to anyone.

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

Andrew and Will worked really hard on…

Andrew and Will worked really hard on restoring the timber windows on our Grade 2 listed 1800 property. They should be good for many more years to come.

Very helpful, respectful, clean and would recommend their service to anyone.
Thank you.
Nick & Susanne

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Careful and skilful craftsmanship

Over the last few years Andy has renovated most of the original sash windows in our Victorian house and added secondary glazing to them. Recently he and Gareth replaced our bay windows with double glazed frames and repaired the wooden sills. The result looks beautiful and our house is much warmer!
We can rely on the careful and skilful workmanship of Andy and his team, respecting the original quality of the windows and our needs as customers.
Emma is always efficient with the paperwork and prompt at answering our questions.
We are very happy with the service we have had from Sash windows North west and are recommending them to our friends.
Thank you!
Mary and David

January 30, 2022
Unprompted review
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Rated 5 out of 5 stars

I cannot fault the service we received

I cannot fault the service we received. From the initial telephone call, the friendly and thorough survey and the clear quotation I was impressed with their attention to detail and professionalism. The work on site was equally impressive. Andrew and the team repaired and refurbished 12 Victorian sash windows. The work has been carried out to a very high standard and it is clear that they take a real pride in their job. Any extras that were required (eg areas of rot discovered while the work was underway) were clearly explained and agreed before work was carried out. Unfailingly polite and friendly and left the house clean and tidy at the end of each day. I would not hesitate to recommend.

March 29, 2020
Unprompted review
Rated 4 out of 5 stars

Great job!

Excellent job refurbishing windows and installing double glazing , would highly recommend.

December 13, 2019
Unprompted review
Rated 5 out of 5 stars

I contacted Sash Windows Northwest as I…SUPERB!!

I contacted Sash Windows Northwest as I needed my timber windows restored.
A thorough survey was carried out by Emma and Julie.
Andrew, Wayne and Daniel did a complete and thorough renovation of my windows.
Their workmanship is first class. They were friendly and polite, super professional and always left the place clean and tidy before finishing for the day.
I would recommend them to anyone.

Andre Constantinou

November 2, 2019
Unprompted review
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Reply from Sash Windows North West

Thank you Andre

It was our pleasure working for you.

Emma and the team.

Rated 5 out of 5 stars

A professional job

Andrew, Wayne and Dan worked marvels on all our sash windows over the week they were here. They are well organised, efficient, worked very hard and reliable... in other words, professionals who take pride in their work.

October 19, 2019
Unprompted review
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Reply from Sash Windows North West

Thank you Andy

It was our pleasure.

Regards
Emma and the team

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Rated 5 out of 5 stars

New Sash Windows

We had our Victorian sash windows replaced. Excellent workmanship, great customer service, polite and friendly staff and they left the place tidy afterwards!
Highly recommended

March 25, 2019
Unprompted review
Rated 5 out of 5 stars

New timber windows and sash refurbishment

We had Sash Windows NW refurbish 2 sash windows and completely replace 6 old single glazed timber windows.

The new windows look great, completely sympathetic to the look of the property, very smart and hopefully a lot warmer!

The guys who fitted the windows were great, nice and tidy and prompt which is always a bonus.

Altogether we have been very impressed with the product especially at a great price!

May 11, 2018
Unprompted review
Rated 5 out of 5 stars

Came along when they said they would…

Came along when they said they would and smashed out the job until complete to a very high standard. Zero complaints. Good job. Thank you!

May 4, 2018
Unprompted review
Sash Windows North West logo

Reply from Sash Windows North West

Thank you,

Was a pleasure working for you.

Best Wishes.

The sash windows team

Rated 5 out of 5 stars

Excellent!

Sash windows northwest, refurbished two of my sash windows, and fitted secondary glazing in my Grade 2 listed building. The work was of excellent quality and for a very reasonable price. They were professional, knowledgeable and friendly throughout. My home was left clean, tidy and much warmer and quieter. I could not have asked for more, and would not hesitate to call on them again, or recommend their services to anyone.

May 2, 2018
Unprompted review
Sash Windows North West logo

Reply from Sash Windows North West

Thank you very much Simon

It was a pleasure working for you, and I am pleased your are happy with the work completed.

Best Wishes
The sash windows team.

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