SASMAR Reviews 10

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Information provided by various external sources

From fun fruity flavors to luxurious and sensuously silky satin glides, the world famous range of SASMAR Personal Lubricants direct from France are the highest quality at an affordable price. Discover the range for yourself, once you try them - you'll ...


Contact info

  • Verenigingstraat 42, 1000, Brussel, United States

  • sasmar.com

2.0

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this

I love this! It also comes in a squeeze bottle, which ends up being cheaper per ounce than this push top can. I left a review over there already, basically about how it's the only water based lube we've found that's worth anything. I bought a bunch of them.

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome product ....

Awesome product been trying for 8 months nothing was working. I found out i didn't have fertile CM regardless of my cycle the specialist recommended this to help. Used three or 4 times and found out I'm pregnant!!

December 4, 2019
Unprompted review
Rated 1 out of 5 stars

Very unhelpful worst experience ever

Very unhelpful worst experience ever. No one provided me with any results tell me package will shipout and cant say when. I paid for priority shipping and there solution is to refund me my shipping cost and give free shipping which will take longer for me to get my package. No supervisor presented when asked. My wife is upset as it is already. These people are cold hearted and horrible would never purchase or recommend purchasing from them unless its through a trusted site like amazon or walmart.
I would be very careful of them, i will edit or repost on the outcome if they take my money without honoring their statements or policy.
Corporate Address: Conceive Plus USA, Sasmar Inc., 155 N Wacker Ste 4250, Chicago IL 60606, United States. E.
*Edited 10/23/2019
Priority shipping is 3 days, i ordered on 14th october 2019 and today on the day recieved (8 days later) Sasmar decided to report my post. You should tell your employess respect your customers and also honor shipping request. OWN UP TO YOUR MISTAKES!

October 18, 2019
Unprompted review
SASMAR logo

Reply from SASMAR

Dear Emmanuel (alias).

We are disappointed to read your review following the extensive communication with you. We note that our kind gesture of refunding the $8.99 USPS Priority charge while still shipping your order Priority is used in your review so incorrectly. We understand that you wanted your order straight away, in your hands immediately, but unfortunately that's was not possible by ordering online. It always takes a few days.

The Conceive Plus Men's Libido Fertility Support product ordered is a hugely popular item and it took an extra day to process your order and ship out. We kept you informed of the extra day it would take and you received your order in 5 business days instead of 4. We're so sorry for the inconvenience caused to you and your wife for the extra day waiting for our product to be delivered to you. We work hard to ship orders out quickly and provide 24 hour live chat, and helpdesk support to answer questions whenever our customers feel like contacting us.

We wish you and your wife all the best on the path to pregnancy!

Show reviews in all languages. (10 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look