Excellent company with quality products and excellent customer care. My nails are in a much better condition. I'm trying out the nail balm that comes in an easy to apply wand. It goes on very easily a... See more
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The products are very good - I’ve ordered dozens of nail gels, cuticle oil, primer and remover, tools, and, just recently, the nail repair. Everything has been high quality, the product information s... See more
Company replied
couldnt see anything in cart when I went back to it as got side tracked so put order in cart again to see previous was there so annoying that couldn't view cart in first place. I clicked not to s... See more
- Nice nails, but ensure you read everything carefully. I originally had a really bad experience with their subscription service as I know a few people have had a similar problem with being signed... See more
Company replied
Company details
Contact info
Keizersgracht 62, 1015 CS, Amsterdam, Netherlands
- wegotyou@sassysaints.com
- sassysaints.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Reply from Sassy Saints
My first time applying the Sassy Saints…
My first time applying the Sassy Saints pre cured salon quality nail wrap. It took me a while but they are holding well despite me doing renovations; I wear gloves!
My only comment will be that I have more nails which require about the same size and going to a smaller size was just too small to stretch.

Reply from Sassy Saints
Nail wraps are beautiful designs &…
Nail wraps are beautiful designs & great value for money. I was disappointed with how long they lasted but after support from an agent they are sending replacement wraps so I can try again & hopefully next review will be 5 star. Great customer service & speedy response & support.

Reply from Sassy Saints
Once I placed my order
Once I placed my order, I received regular updates on the progress of my parcel. It was shipped very quickly and I received it via a courier without any hassles. I am excited to try out the product.

Reply from Sassy Saints
Not a great product
I applied my first set 2 days ago and they’re driving me crazy. The application process was more difficult than other wraps I’ve used and within an hour of applying them they shrank in all directions by a couple of mm. They do not harden or cure so the surface always feels a bit cushiony and sticky.
I ended up applying a clear coat of polish about 6 hours later to help with this.
On day 2 and the tips are lifting on my index and middle fingers just from normal day to day activity. I can’t imagine washing by dishes or washing my hair without impact.
I was able to cancel the subscription pretty easily so that’s good.
Prior to trying them out I’d read some people were getting unexpected surprise sets in the same colours, so I tried to choose different colours and change the subscription frequency. I was able to adjust the frequency easily, but the interface to review the colours was really small was unpleasant to navigate.
Overall, I didn’t have any issue with the company or cancelling the subscription but the product just doesn’t compare to other wraps I’ve tried.

Reply from Sassy Saints

Reply from Sassy Saints
Learning curve
There is a learning curve to applying them efficiently. It takes me 30 minutes to complete with the trimming and filing. They look amazing and are protecting my nails while I grow out some splits. I get lots of compliments on them. I work a lot with my hands and they last 7 - 10 days for me, which I am happy with. They stay smooth glossy the whole time!

Reply from Sassy Saints
Terrible practice
The product itself was disappointing. In my experience, it didn’t stay securely attached for more than two days, and the material is so soft that it’s difficult to file neatly to match the shape of your natural nails without making a mark.
What was even more frustrating was discovering that my purchase had enrolled me in a monthly subscription that couldn’t be cancelled immediately. Instead, I had to wait for a second package to arrive, then follow a cumbersome returns process to cancel. On top of that, I had to pay the return postage for a product I never wanted to receive.
Overall, it felt like a waste of time and an unnecessarily frustrating experience. I would recommend looking at other companies offering similar products with more transparent subscription terms and a fairer cancellation process. Avoid.

Reply from Sassy Saints
BEWARE auto subscription on purchase
Nails stay on for maybe a week max, less than other brands.
They also very sneakily sign you up for a subscription every month when you sign up which is incredibly unclear - BEWARE! I had £38 wrongly taken from me and even after returning it 4 weeks ago still haven’t seen my refund. DO NOT USE!!!

Reply from Sassy Saints
My sister actually asked me where I got…
My sister actually asked me where I got them done. She didn’t believe I did it myself at first. Had to show her up close. That was kinda funny

Reply from Sassy Saints
I have seen so many advertisements for…
I have seen so many advertisements for this company’s products and really wanted to try them but did not want a subscription, so I emailed them explaining that I really just wanted to try them. I received a lovely email from their customer service department which shows that they do read messages and was supplied with a link to place an order without the subscription!! Perfect… so ive placed my order so now wail and see!!!!

Reply from Sassy Saints
Product and Process feedback
The product is great but I do not appreciate the fact that you have signed me up for a subscription without making that explicit. It took me about 10 minutes just to figure out how to cancel it.

Reply from Sassy Saints
Product is good
Product is good - easy to use. Staff helpful and responsive in sorting out a missing item in the order.

Reply from Sassy Saints
Scam
Scam - you don’t realise that you’ve signed up for subscription.
The nails don’t stay on - they lift off - yes I followed instructions.
Do not buy!

Reply from Sassy Saints
Great product and easy to apply
I’m pleasantly surprised but these gel wraps. Using an online tutorial and listening to the useful tips, it was so easy and quick to apply. I have short nails and am using it to help grow my nails. All videos I have found are for longer nails but this is just as good for shorter nails! It’s been a week and I’ve done lots of dishes, washing my hair and swimming in the sea and they’re still in perfect condition.
I’ve got 3 other styles that I look forward to using and I’ll definitely be repurchasing.

Reply from Sassy Saints

Reply from Sassy Saints
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