Sassy Saints Reviews 

7,501
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent company with quality products and excellent customer care. My nails are in a much better condition. I'm trying out the nail balm that comes in an easy to apply wand. It goes on very easily a... See more

Rated 5 out of 5 stars

The products are very good - I’ve ordered dozens of nail gels, cuticle oil, primer and remover, tools, and, just recently, the nail repair. Everything has been high quality, the product information s... See more

Company replied

Rated 2 out of 5 stars

couldnt see anything in cart when I went back to it as got side tracked so put order in cart again to see previous was there so annoying that couldn't view cart in first place. I clicked not to s... See more

Rated 4 out of 5 stars

- Nice nails, but ensure you read everything carefully. I originally had a really bad experience with their subscription service as I know a few people have had a similar problem with being signed... See more

Company replied

Company details


Contact info

3.8

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(7,501)

2,717 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

The site was straightforward and easy to use.

July 8, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

Thanks for the feedback Michelle ✨

Rated 4 out of 5 stars

My first time applying the Sassy Saints…

My first time applying the Sassy Saints pre cured salon quality nail wrap. It took me a while but they are holding well despite me doing renovations; I wear gloves!
My only comment will be that I have more nails which require about the same size and going to a smaller size was just too small to stretch.

July 5, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

Thanks for the feedback Sophia and good luck with your renovations! ✨

Rated 4 out of 5 stars

Nail wraps are beautiful designs &…

Nail wraps are beautiful designs & great value for money. I was disappointed with how long they lasted but after support from an agent they are sending replacement wraps so I can try again & hopefully next review will be 5 star. Great customer service & speedy response & support.

July 8, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

Thanks for the feedback Donna, Make sure you scan the QR code on the packaging of your replacement set and follow the tutorial step by step, it holds a lot of tips and tricks to gain lasting results 🌸

Rated 5 out of 5 stars

Once I placed my order

Once I placed my order, I received regular updates on the progress of my parcel. It was shipped very quickly and I received it via a courier without any hassles. I am excited to try out the product.

July 1, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

Thanks for the wonderful feedback! 🌸

Rated 2 out of 5 stars

Not a great product

I applied my first set 2 days ago and they’re driving me crazy. The application process was more difficult than other wraps I’ve used and within an hour of applying them they shrank in all directions by a couple of mm. They do not harden or cure so the surface always feels a bit cushiony and sticky.
I ended up applying a clear coat of polish about 6 hours later to help with this.
On day 2 and the tips are lifting on my index and middle fingers just from normal day to day activity. I can’t imagine washing by dishes or washing my hair without impact.
I was able to cancel the subscription pretty easily so that’s good.
Prior to trying them out I’d read some people were getting unexpected surprise sets in the same colours, so I tried to choose different colours and change the subscription frequency. I was able to adjust the frequency easily, but the interface to review the colours was really small was unpleasant to navigate.

Overall, I didn’t have any issue with the company or cancelling the subscription but the product just doesn’t compare to other wraps I’ve tried.

July 8, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

I have personally reached out to you to help resolve this for your Jennifer, please do get back to me ✨

Rated 4 out of 5 stars

Learning curve

There is a learning curve to applying them efficiently. It takes me 30 minutes to complete with the trimming and filing. They look amazing and are protecting my nails while I grow out some splits. I get lots of compliments on them. I work a lot with my hands and they last 7 - 10 days for me, which I am happy with. They stay smooth glossy the whole time!

July 8, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

Thanks for the lovely feedback Lori-Anne, you are so right, correct application is key! ✨

Rated 1 out of 5 stars

Terrible practice

The product itself was disappointing. In my experience, it didn’t stay securely attached for more than two days, and the material is so soft that it’s difficult to file neatly to match the shape of your natural nails without making a mark.
What was even more frustrating was discovering that my purchase had enrolled me in a monthly subscription that couldn’t be cancelled immediately. Instead, I had to wait for a second package to arrive, then follow a cumbersome returns process to cancel. On top of that, I had to pay the return postage for a product I never wanted to receive.
Overall, it felt like a waste of time and an unnecessarily frustrating experience. I would recommend looking at other companies offering similar products with more transparent subscription terms and a fairer cancellation process. Avoid.

July 8, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

I have requested more information from you so that I can locate your order and help you further, please do get back to me, thanks, Joanna 🌸

Rated 1 out of 5 stars

BEWARE auto subscription on purchase

Nails stay on for maybe a week max, less than other brands.

They also very sneakily sign you up for a subscription every month when you sign up which is incredibly unclear - BEWARE! I had £38 wrongly taken from me and even after returning it 4 weeks ago still haven’t seen my refund. DO NOT USE!!!

July 1, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

I have requested more information from you so that I can locate your order and help you further, please do get back to me, thanks, Joanna 🌸

Rated 5 out of 5 stars

I have seen so many advertisements for…

I have seen so many advertisements for this company’s products and really wanted to try them but did not want a subscription, so I emailed them explaining that I really just wanted to try them. I received a lovely email from their customer service department which shows that they do read messages and was supplied with a link to place an order without the subscription!! Perfect… so ive placed my order so now wail and see!!!!

July 8, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

Thank you for your wonderful feedback!🌸

Rated 4 out of 5 stars

Product and Process feedback

The product is great but I do not appreciate the fact that you have signed me up for a subscription without making that explicit. It took me about 10 minutes just to figure out how to cancel it.

June 29, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

Thank you for your wonderful feedback!🌸

Rated 4 out of 5 stars

Product is good

Product is good - easy to use. Staff helpful and responsive in sorting out a missing item in the order.

July 8, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

Thank you for your wonderful feedback!🌸

Rated 1 out of 5 stars

Scam

Scam - you don’t realise that you’ve signed up for subscription.
The nails don’t stay on - they lift off - yes I followed instructions.
Do not buy!

July 1, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

I have personally reached out to you via email to help resolve this, please do get back to me, thanks, Joanna ✨

Rated 5 out of 5 stars

Great product and easy to apply

I’m pleasantly surprised but these gel wraps. Using an online tutorial and listening to the useful tips, it was so easy and quick to apply. I have short nails and am using it to help grow my nails. All videos I have found are for longer nails but this is just as good for shorter nails! It’s been a week and I’ve done lots of dishes, washing my hair and swimming in the sea and they’re still in perfect condition.
I’ve got 3 other styles that I look forward to using and I’ll definitely be repurchasing.

July 7, 2026
Unprompted review
Sassy Saints logo

Reply from Sassy Saints

Thank you for your wonderful feedback!🌸

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look