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See what reviewers are saying

Rated 1 out of 5 stars

At 8:15 this morning I received an email from Satago. I expected it to say Happy New Year, but it instead informed us of the price increase that would take place on 01/02/25. The price increase... See more

Rated 5 out of 5 stars

Satago has been a great tool to assist us with our credit control. It sends out automated reminder emails and statements, and you are able to customise these to suit your debt collection style. It lin... See more

Rated 5 out of 5 stars

We were given Satago's details through our accounts software provider to help us with our debt management solution. The product does exactly what we need and is easy to set up and sync with our data... See more

Rated 5 out of 5 stars

My marketing agency is a busy place and we had built up a very large debtor book over the years since we were just too busy doing work rather than collecting debts. Once we integrated Satago with Xer... See more

Company details

  1. Non-Bank Financial Service

Written by the company

Satago provides the insight, intelligence and finance that SMEs and their advisors need to manage their financial relationships with their clients. Putting SMEs back in control. Satago’s revolutionary platform provides this frequently under-served market integrated tools that minimise the risks of bad or overdue debt and can release working capital when it is needed. By supporting every stage of the payment cycle, the Satago platform helps SMEs take control of their businesses and facilitate sustainable growth.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

129 reviews

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Rated 4 out of 5 stars

The Satago staff are very helpful and…

The Satago staff are very helpful and easy to get hold of. The loan process was simple and the costs were clear prior to taking out the loan. The possibility to see the credit risk of our customers was also a useful benefit.

May 24, 2018
Unprompted review
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Rated 5 out of 5 stars

Perfect Service & Platform

The service that Satago has provided us has been second to none, especially Omar, his patience, customer service & professionalism was great throughout.

The platform is also great & interfaces perfectly with Xero & our business.

Thank your much, a pleased client!

May 24, 2018
Unprompted review
Rated 5 out of 5 stars

Helping you move forward in business

We were very sceptical to appoint a new IF company as we had been burnt by a previous factoring company who just hiked up their fees once we signed and stopped communicating and eventually went bust!!

So, before we seriously considered Satago, we put them through their paces. We must have called and emailed over 100 different questions and challenged numerous times, their rates, fees, processes etc and guess what … They never flustered, always answered promptly and there was no catch.

After 2 week of discussions - It was time to sign - Delay to get to this signing stage was on our side - We were still hesitant as we had been here before with the other company. However in life you can't keep looking backwards otherwise you never move forward….so we signed !!

And what a pleasure it has been! Not only is the platform very easy to use, our account Manager Omar has been phenomenal. He came through on everything he said he would do and continues to deliver today. He is supported exceptionaly well by his director in the business who even takes the time to call and support our business.

In summary, (if you are like us) a real small business, Satago is the partner of choice to have in your corner - Satago made cashflow into our business seamless and supported by a great platform and great personnel, they will keep your business moving forward.

January 22, 2018
Unprompted review
Rated 5 out of 5 stars

Great service, very efficient, we highly recommend.

Our company is very pleased with Satago, we've submitted a few invoices already and funds we're available within 24hrs. Its exactly as described on their website. Very impressed with the service provided by our account manager Omar Bux, highly recommend.

Andy
DAB Group

November 29, 2017
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Rated 5 out of 5 stars

A fantastic service to open the tap on …

A fantastic service to open the tap on funds with a 'pay as you go' service. Very efficient and a great usable platform that can also credit check companies with ease. Omar and the team cannot be more helpful, keep up the great work!

October 31, 2017
Unprompted review
Rated 2 out of 5 stars

Missleading sales pitch

My experience was that I changed the operating systems of my company and spent money adhering to the Satago process, we went through the entire process registering and being approved , their system suggested that money was available to draw down then at the eleventh hour they withdrew their involvement with my company

March 17, 2017
Unprompted review
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Reply from Satago

Hi John, I'm sorry you had a negative experience with Satago. We probably could have been clearer in our earlier communication that we could not make a decision on whether to approve you for finance until you had integrated your accounting software with Satago. It was only after you had integrated with Satago and we had made a full risk analysis that we were able to judge that you did not meet our risk criteria.
According to the emails I have seen you were already in the process of changing your accounting system to Quickbooks Online, so I trust that Satago did not particularly influence your decision nor incur extra costs for you.
Also I think that it is fair to point out that we have worked hard since declining your application for finance to refer you to a trusted 3rd party finance provider. Different finance companies have different requirements and risk appetite but we would never want to see a company left without finance so we will always, where possible, strive to help find you a facility elsewhere.

Rated 3 out of 5 stars

withdrew after teaming up with another finance co

have had no problems with invoice finance used it a couple of times had problems getting the customer to pay to the account they give you, so i paid them direct as soon as got paid they penalise you for this .. yes hold it against you for paying them back lol... now if you are not twelve months or over in trading again they won't be able to help you ... the girls are great i have had plenty of help in the past from them but Rob i think is the risk guy he's not very customer good has a system take him out of the system he gets a bit lost one day the system will fail and we will all have to use our own thoughts and gut feelings again then rob i think you will be out of a job!! along with thousands of others. other than that when it does work it really is a good service the charges are fair and it gives you great freedom to run your business but in my case they gave it to me i used it paid them back every time they join up with someone then take it back off you so be sure you have all the right credentials before giving your time to get set up cos you will only get a email from rob saying can no do not even a courtesy call just a email saying we can to get past our system lol.

steve

interstellar services ltd

December 21, 2016
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Rated 5 out of 5 stars

Such an effective way to speed up debtor payments

I've been using Satago through my bookkeeping practice for a client's credit control, and the statements and reminders have really sped up the collection process. Queries are being resolved so much more quickly as the customers reply to the reminders, and payments have increased within a matter of weeks. I'd have no hesitation in recommending it to anyone looking for a good credit control system.

November 23, 2016
Unprompted review
Rated 5 out of 5 stars

Great Resource For Businesses

I have used the Satago service for a few months now. It provides an extremely professional and responsive service. Very useful for quickly calculating late payment fees, as well as the extremely useful instant finance option. No hesitation recommending Satago to others..

November 17, 2016
Unprompted review
Rated 5 out of 5 stars

So useful and excellent customer service

I haven't found another system that's quite as good as Satago. It's easy to use, the interface looks nice, and it just works!

The team behind it are also excellent - they've always been on hand to help, and feel give you a very personable service. I would recommend without hesitation.

November 15, 2016
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Rated 5 out of 5 stars

First class partner

Satago has helped me to deploy an effective credit control system into my business; the invoice financing was very much an added bonus.

Their customer service was second to none, responsive over live chat and beyond happy to help me sort out a mess I'd made setting up the system!

November 15, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent for credit control with option of financing.

Have set this up for a couple of clients and they love it. Able to log details of conversations at invoice or client level. Being able to link customers to a legal entity with a credit rating opens the doors to being able to access finance on individual invoices...

November 14, 2016
Unprompted review
Rated 5 out of 5 stars

Transformed our debtor book!

My marketing agency is a busy place and we had built up a very large debtor book over the years since we were just too busy doing work rather than collecting debts. Once we integrated Satago with Xero we were genuinely shocked at the amazing transformation of our debtors into cash. A very grateful and satisfied customer!

November 14, 2016
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Rated 5 out of 5 stars

Cashflow confidence for me.

Ok so we/I connected with Satago paid version as a xero addon over a year a go.
For me the slick interface and automatic email reminders added another dimension to our small business accounts systems. Quite frankly Satago just works. We send out automatic reminders through satago and instantly get responses from our aged debtors.
In fact Im much more likely to print off our satago aged debtors list rather than our xero equivalent when chasing for payment.
As for the invoice factoring service I'm not sure yet as we do not currently need that service. Im sure though that when we do we would utilise this without reservation.
Happy long term customer, thank you.

November 14, 2016
Unprompted review

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