satnavdirect Reviews 

524
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

I’m still waiting on my sad card, emailed and was told it was sent on 10/10/22 and should receive within 3-5 working days. I’m very annoyed I didn’t read the reviews before I ordered😡😡

Rated 5 out of 5 stars

The service was excellent from start to finish, I was contacted after ordering to make sure the SD card was compatible before they sent it out. I needed to send them various bits of information. I re... See more

Rated 5 out of 5 stars

Have used Sat Nav direct in the past & they haven't disappointed. I like to keep my maps as up to date as possible & Sync 2 updates from Ford are an absolute rip off. Purchased the latest maps availab... See more

Rated 5 out of 5 stars

Superb service. They double checked via email i had ordered the right part (they must get lots of returns) and dispatched the confirmed parts same day. Cant fault it except maybe the formatting of th... See more

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3.4

Average

TrustScore 3.5 out of 5

524 reviews

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3.4

All reviews

(524)

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Rated 2 out of 5 stars

Updated to reflect old maps after using

Quick delivery and product does what it's meant to do. Inserted the sdcard and my SatNav was up and running straight away. Don't pay stealership prices.

Came back to edit this as it became very apparent that the sdcard did not have 2020/21 maps as advertised. After travelling numerous times around the UK I found roads which have been completed for several years were not up to date and I am going to install AndroidAuto in my car instead as I cannot rely on these maps. I would estimate the maps are at the very latest 2018.

April 27, 2021
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Rated 5 out of 5 stars

Received SD card for my 2017 Skoda…

Received SD card for my 2017 Skoda Octavia Estate Auto yesterday. Delighted!!!
Plugged it in; screen immediately burst into life!
Particularly useful was the image of an Octavia 2017 on your web site. Allowed me to identify what card I needed with confidence.
Excellent product.
Thoroughly recommended!!

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Speedy service

I was impressed that my order of an updated Ford SD card arrived so quickly. I haven't yet tested it in areas where the roads have changed but it must be better than the one which came with the car 6 years ago! I would use this company again.

April 16, 2021
Rated 3 out of 5 stars

Web page inaccuracies.

Looking for the latest maps version for my Nissan Connect 1 I found the description on the website difficult to follow as there were references on the page of differing dates (2019/20 not 2020/21) and to the wrong version (V8 and not V10 as it should have been. However I went to order and trusted the order form description which turned out to be correct.
Posted promptly and received in good condition.
There were issues with the map itself but I presume this is nothing to do with SatNavDirect. I commented on this on the product review.

April 16, 2021
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Rated 5 out of 5 stars

SatNav SD card and installed For my C Class

I received my SD card For my Mercedes C Class W205 and installed in my car, it is fantastic thank you so much, I hope when next update comes out
I will be able to buy that as I am now confident that you are supplying a quality product.
Thank You ***************

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Brilliant! Really really pleased with the service. The update for my focus turned up way before the website had predicted. Over the moon with it, fraction of the price with proper service. Thank you!

April 13, 2021
Rated 5 out of 5 stars

Excellent

After the smallest of delays at the beginning of the order which was rectified in super fast time by customer service I received my SD Card. Popped it in the car. Followed the steps on the screen. 2 minutes later all new fresh and shiny maps in my Merc.

Super impressed and would recommend to anyone. I imagine anyone who has questions or is unsure of which product to order would get great advice from customer service.

Thanks Bill (aware that's probably not your name) for your help.

April 13, 2021
Unprompted review
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Rated 5 out of 5 stars

Sat Nav

Great service new sat nav card works perfect. Highly recommend these guys

April 12, 2021
Rated 4 out of 5 stars

Focus 2014 Navigator updated to 2020

Focus 2014 Navigator updated to 2020
Only marked down because no instructions. Initially just SD card error. Activated update after cancelling data error after selecting Navigation and ejecting and reinserting SD card with engine running. Usual progress bar after selecting the start update button. Whatever works!

April 8, 2021
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Rated 5 out of 5 stars

Nissan sat nav sd card

I put the SD card in my 2017 Nissan X Trail and it worked straight away, very impressed.
I am very happy with the product and I would highly recommend Sat Nav Direct to others.

April 7, 2021
Unprompted review
Rated 1 out of 5 stars

Sat Nav upgrade sd card

Advertisement stated fast delivery, over a week has passed and still haven't received my item.
Beginning to wonder If this is a legitimate company, or have I been ripped off??!

April 5, 2021
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Rated 2 out of 5 stars

Hoped this would improve my satnav…

Hoped this would improve my satnav system in the car, but unfortunately it works as if I’m driving in Europe all the time wasted my money me thinks.

April 1, 2021
satnavdirect logo

Reply from satnavdirect

Hi B Hewitt,

Would be great if you left us an email at sales@satnavdirect.com and we can assist you to the correct product. Some customers do tend to order the wrong SD card and we simply ask them to return this and we send them the correct one.

We could possibly assist this with you.

Apologies,
Sat Nav Direct Team

Rated 1 out of 5 stars

This didn't work at all correct make…

This didn't work at all correct make and model
Waste of money
Called to see what's happening again waste of time

March 31, 2021
satnavdirect logo

Reply from satnavdirect

Hi Anthony, we are only open between Mon - Friday 10am - 6pm GMT. Not sure what time you called us.

Would be great if you left us an email at sales@satnavdirect.com and we can assist you to the correct product. Some customers do tend to order the wrong SD card and we simply ask them to return this and we send them the correct one.

If you would still like help on getting the correct one please send us an email to: sales@satnavdirect.com and we can assist you with this.

Thanks,
Sat Nav Direct Team

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