satnavdirect Reviews 

524
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

I’m still waiting on my sad card, emailed and was told it was sent on 10/10/22 and should receive within 3-5 working days. I’m very annoyed I didn’t read the reviews before I ordered😡😡

Rated 5 out of 5 stars

The service was excellent from start to finish, I was contacted after ordering to make sure the SD card was compatible before they sent it out. I needed to send them various bits of information. I re... See more

Rated 5 out of 5 stars

Have used Sat Nav direct in the past & they haven't disappointed. I like to keep my maps as up to date as possible & Sync 2 updates from Ford are an absolute rip off. Purchased the latest maps availab... See more

Rated 5 out of 5 stars

Superb service. They double checked via email i had ordered the right part (they must get lots of returns) and dispatched the confirmed parts same day. Cant fault it except maybe the formatting of th... See more

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3.4

Average

TrustScore 3.5 out of 5

524 reviews

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3.4

All reviews

(524)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

After 2 weeks still nothing received

After almost 2 weeks still nothing received. It's a joke. Then I received email that I'm bad Polish guy.This is hate crime and will be reported to the police. This company is discriminating customers. I received offensive emails from them "Get the f....k are her in f....ing Poland".

June 10, 2021
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Rated 5 out of 5 stars

Excellent service from this company

Excellent service from this company. They contacted me via email to ask for details of my car to double check that the SD card that I was ordering was indeed the correct one for my sat nav. Speedy delivery and works perfectly. Highly recommend.

May 27, 2021
Unprompted review
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Rated 1 out of 5 stars

I implore you to avoid - SHOP ELSEWHERE

I implore you to avoid this company at all cost. I'm sure if the product had arrived as described there would have been no problems however this was not the case. Whether this was on purpose or not, I wouldn't like to comment. I received a blank SD card. I contacted the company (2x phone calls and 10+ emails) to inform them of the issue and was simply told I was wrong and that I had bought the wrong one. I have photographs of the blank media but this did nothing to persuade the company of the issue. This went on for over a week with them not budging despite my evidence. I therefore returned the product at my cost. Thankfully I was given a full refund however I am still out of pocket for the return postage. This is in breach of the consumer rights act 2015 however this information also fell on deaf ears. Clearly I am upset, but this is not due to being out of pocket for a few pounds but more the downright arrogance, insults and ignorance of the company to take my complaint seriously or legally.
Once again - AVOID AT ALL COSTS!!!!

May 18, 2021
Unprompted review
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