Great Hyrox class training with Daniel in sats parken. I've done it a few times and he has great energy, motivation and most important of all good music. Hard workout, can recommend ;)
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1) Too many people in Gentofte center around 5 pm. 2) Classes fully booked with waiting list which does not bode well for one’s own planning. People can unlist themselves from classes with only 2 ho... See more
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Brilliant instructors and service minded staff at the reception. But …. the lack of aircondition in the fitness room (“sal”) at Fisketorvet is becoming a big problem. When stepping into the room, wher... See more
Company replied
Gym is nice but dumbbells are always misplaced and personnel does not put them back in a logic order, even when on the rack they are in a random order and some of them are totally missing (it’s als... See more
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Company details
Written by the company
Vores vigtigste mission er at gøre din hverdag sundere og gladere gennem fysisk aktivitet. Vi byder alle velkomne, uanset hvem du er, og hvor meget du har trænet. Vores centre har kompetente og inspirerende personale, dedikerede holdinstruktører, uddannede personlige trænere, personale i hele åbningstiden og et bredt udvalg af udstyr. Med mere end 250 fitnesscentre i Danmark, Norge, Sverige og Finland glæder vi os til at motivere til træningsglæde hver eneste gang, og vi har et ambitiøst mål om at bidrage til folkesundheden gennem fysisk aktivitet. Vi værdsætter derfor al feedback, så vi kan blive endnu bedre - og på den måde motivere endnu flere 💙
Contact info
Copenhagen, Denmark
- sats.dk
3.4
Average
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from SATS Danmark
Hi Julian G.
I'm so happy to hear you're enjoying Pilates and the instructors - so do we! 💪
Thank you for choosing us as your workout partner 💙
Best,
Christine / SATS
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In SATS Fields Gravity with Annette Jensen
In SATS Fields Annette Jensen is hands down the best Gravity/ Best Fitness Instructor I have ever had the pleasure of training with. From the moment I started taking her classes, I have learned so much and have seen incredible improvements in my strength and technique.
Annette is a high level fitness instructor, who places focus on proper strength building techniques, ensuring that every movement is done correctly to prevent injury. Despite this focus, her classes are also fast-paced and challenging, allowing you to see real results in both your technique and strength, which is just so motivating.
As someone who has struggled with neck problems due to whiplash for years, I always found it difficult to work out without experiencing neck pain and dizziness. However, thanks to Annette's expert guidance and expertise, I have been able to train in Gravity classes and build strength without these issues. In fact, my neck problems have significantly improved since I started training with her.
Annette's dedication to her clients' well-being and her deep knowledge of fitness make her an exceptional instructor. I cannot recommend her enough to anyone looking to improve their fitness and overall health. Thank you, Annette, for making such a positive impact on my life!
December 16, 2024
Unprompted review
Reply from SATS Danmark
Hi Olivia Richards Eriksen
We’re thrilled to hear that you’ve had such a positive experience with Anette and that her expertise has made such a meaningful impact on your fitness journey 💙
It’s inspiring to hear how Annette’s focus on proper technique and her commitment to her clients’ well-being has not only helped you build strength but also significantly improved your neck issues 💪
We’ll make sure Annette sees your wonderful words—she’ll be so proud to know how much of a difference she’s made for you.
Thank you for taking the time to share your experience, and we look forward to seeing you continue to achieve your fitness goals with us! 🤩
Best,
Christine / SATS
Gode faciliteter - mangler pull up bar
Gode faciliteter, hold og instruktører! Der mangler dog en frithængende pull up bar i SATS Lyngby til fx kipping pull ups og toes to bar.
December 5, 2024
Unprompted review
Reply from SATS Danmark
Kære Caroline
Tusind tak for dine stjerner! Vi er rigtig glade for at høre, at du er tilfreds med vores faciliteter, hold og instruktører 🤩
Vi tager din feedback omkring en frithængende pull-up bar videre og siger mange tak for, at du vælger os som din træningspartner!💪💙
De bedste hilnser
Alice / SATS
Diana is the most fantastic yoga-teacher
December 2, 2024
Unprompted review
Reply from SATS Danmark
Dear Krisitna,
Thank you so much for your stars. It makes us so happy to hear, that you enjoy Dianas yoga classes! 🧘🏼🌸
Thank you for choosing us as your workout partner 💙
Best,
Alice / SATS
Great Support function
I am very pleased with the support service of the firm. The employees are super responsive and very nice and friendly, moreover they are very services minded and an interaction via phone or mail has always been quite pleasant. I've had the pleasure to talk/chat with Christine and the did a superb job, big thumbs up!
November 28, 2024
Unprompted review
Reply from SATS Danmark
Hello Alex,
Thank you so much for your kind words! 😊
We’re thrilled to hear that you’ve had great experiences with our support team. It’s especially wonderful to know that Christine left such a great impression – we’ll make sure to pass on your compliments to her🤩
Your feedback motivates us to keep delivering excellent service, and we’re so glad we could help you!💪
If there’s anything else we can do for you, don’t hesitate to reach out!
Best regards,
Sofie / SATS
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It is a brilliant Gym love the…
It is a brilliant Gym love the instructor’s and the sauna. 10/10
November 26, 2024
Unprompted review
Reply from SATS Danmark
Hi Nicklas
I'm so happy to hear you love our gym and instructors! 🤩 and the sauna is definitely great, especially now that it's getting colder ❄️
Thank you for choosing SATS as your workout partner!
Best
Christine / SATS
Its the best dance class ever🤸…
Its the best dance class 🤸 jetson is such a good teacher, fun and sweet.
You ll always leave the class in a great mood.
So fun and just the best class🤸🤸🤸
November 25, 2024
Unprompted review
Reply from SATS Danmark
Hello Trine,
We're thrilled to hear how much you enjoy Jetson's dance class. He truly has a special way of bringing energy, fun, and positivity to every session.
We’re so glad his class leaves you in a great mood every time – that’s exactly what we aim for!
Keep dancing and enjoying the vibes! 💃🤸🎶
Best regards,
Sofie / SATS
Stay away from them!
Stay away from them!
My daughter is a first year student in Denmark and several days ago, out of nowhere, she received a letter from Intrum (debt collector company) that she owes SATS two months membership fees plus interest rate.
We were shocked because she never ever knew what SATS is and why a debt collector company is writing her !!!!!
It came out that her personal data has been stolen and someone has used her address and CPR to get a membership under the name of some man who has not paid it.
We contacted Intrum and they realised that she is a woman, not a man (which is obvious from her CPR and name) and that obviously someone has stolen and used her identity. As a result they asked her to report the case to the police and said that will POSTPONE the case !!!!!!!
Naturally, we reported the case to the police but our huge stress, questions and doubts remain …..
How is it possible a fitness to issue a membership without checking the personal details of the man? How is it possible to give the case to a debt collector knowing that this CPR belongs to a female not male and obviously is a false membership? How is it possible the debt collector to send her 4 emails asking for the due amount and giving her to court without even checking the case?
Can’t believe that such a scheme and things may exist in a country like Denmark!!!!!!!
November 19, 2024
Unprompted review
Reply from SATS Danmark
Hi Tsveta
Thank you for sharing your experience. We deeply regret the stress and frustration this situation has caused you and your daughter.
First and foremost, we take any instance of fraud very seriously and deeply regret that your daughter was affected by this. SATS, like all service providers, relies on the accuracy of the information provided at the time of membership registration. Unfortunately, instances like these can occur despite our efforts to verify information.
Regarding the involvement of Intrum, the debt collection process is initiated based on the data tied to the account in question. It is standard procedure for them to investigate any claims of fraud, which is why they requested a police report to document the situation formally. This step helps ensure that your daughter’s case is fully cleared and no further action is taken against her.
We understand your concerns about how such an account was opened in the first place. While we follow strict protocols to prevent misuse, we are reviewing this specific case to identify how this incident occurred and what further measures can be implemented to enhance our systems.
We truly regret the distress caused by this situation and are committed to resolving it completely. I understand you are already in contact with our Customer Service team and they will be looking into this matter with you.
Thank you for bringing this to our attention, and once again, we deeply apologize for the inconvenience caused.
Best,
Christine / SATS
Nice! But some SATS gyms are looking a bit old.
Hi,
Love SATS, but I was sad when they removed their steam rooms and still kept the price…
I wish they would start to renovate their gyms in DK, as they start to look a bit old and used.
Would have a hard time switching due to them having their Sauna :)
November 18, 2024
Unprompted review
Reply from SATS Danmark
Hello Christopher,
We're so glad to hear you love SATS and enjoy our sauna – it’s definitely a favorite among many members. ⭐
We understand your feelings about the steam rooms and the condition of some facilities. Maintaining and improving our centers is a priority, and feedback like yours helps us focus on what matters most to our members. While we don't have plans to bring back steam rooms, we’re continually working to enhance the overall experience.
Thank you for being a loyal member – we truly appreciate it! If there’s anything else you’d like to share, don’t hesitate to reach out. 💙
You can contact our customer service here: https://www.sats.dk/kundeservice/kontaktformular
Best,
Sofie / SATS
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Good person to person conversation and…
Good person to person conversation and very willing to help
November 4, 2024
Unprompted review
Reply from SATS Danmark
Dear Daniel,
We're so glad to hear that you had a positive experience with our team 👥
We always aim to provide helpful and friendly service, and it's great to know we succeeded in making your experience a good one.
We look forward to working out with you! 💪
Best,
Alice / SATS
Sats Tåstrup
Hello, gym is 4 stars, but changing room is not so nice, many shelfs without the doors, sauna windows is usually not clean, still many guys is shaving what is unhigienic ind disguasting. After electricity prices came back to normal, stream sauna is still closed..
October 23, 2024
Unprompted review
Reply from SATS Danmark
Hi Manager
I'm so happy to hear you enjoy the gym overall, though I'm sorry to hear about the issues with the changing rooms and sauna. We understand that a clean and well-maintained environment is important, and I'll make sure your comments on the sauna windows, shelves, and general hygiene in the changing rooms are passed along to the Taastrup team for improvement.
It was decided by management that the steam rooms will not be reopening and that is why you will see that they're still closed in the gyms.
Your feedback helps us create a better experience, so thank you again for letting us know!
Have a great day 😊
Best
Christine / SATS
Inspiring instructors
I was participating in a BodyCombat lesson and the room was full of energy. The instructor was so inspiring, skillful and humorous, the other participants contributed to an atmosphere where you forgot how tough it actually was. Burned a lot of calories in a nice way.
Drawbacks: the center's lockers has been replaced with some rusty ones and the shower's water pressure is unacceptable.
October 17, 2024
Unprompted review
Reply from SATS Danmark
Hi Lars
Thank you so much for your feedback!
We're thrilled to hear that you enjoyed the BodyCombat lesson and felt the energy and positive atmosphere in the room 💪 It's great to know that the instructor's inspiration, skill, and humor helped make the workout enjoyable, and that you were able to burn lots of calories while having fun! ⭐
We sincerely apologize for the inconvenience you experienced with the lockers and the water pressure in the showers. I can't see which club you use, but I would recommend you to contact the staff in the club about your concerns.
Thank you again for sharing your experience, and we hope to see you back soon for more high-energy workouts! 💙
Regards
Katja / SATS
My favourite fitness center for the…
My favourite fitness center for the last three years. Special kudos to Sluseholmen and Blox divisions! My favorite classes are yoga and pilates
October 14, 2024
Unprompted review
Reply from SATS Danmark
Hi Marianne
I'm thrilled to hear that you've enjoyed SATS for the past three years 🤩 It means a lot to us that you're happy with both our Sluseholmen and Blox locations, and that our yoga and pilates classes have become your favorites!
We look forward to continuing to support your fitness journey 💪
Best
Christine / SATS
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Reply from SATS Danmark
Hi Ivan,
Thank you for sharing your positive experience with us, we love to hear it🤩
We will be looking forward to continue to workout with you!💪
Best,
Alice / SATS
Customer Support - livechat
Customer support via livechat was very helpful, they assisted with me problem in less than 5 minutes and they explained very thoroughly the actions taken!
September 30, 2024
Unprompted review
Reply from SATS Danmark
Hi Vasilia,
That makes me so happy to hear! 🤩 We always do our best to help you as thoroughly and quickly as possible.
Never hesitate to contact us again in the future! ⭐
Best,
Alice / SATS
Effective training sessions that fits…
Effective training sessions that fits in to biomechanics and physiology.
September 24, 2024
Unprompted review
Reply from SATS Danmark
Hi Chengalrayanaidu,
Thank you so much for taking the time to share your experience with us. That’s awesome that you had a great and effective training session 🤩
We look forward to sharing your workout journey with you 💪
Best,
Christine / SATS
Signs on ecerymachine showing best use and muscles being useddAs a new member i really looked for a…
As a new member i really looked for a small note on the maschines telling how its used (drawings), showing which muscles are worked at.
The people hired at my center are wery fresh, open and nice
September 27, 2024
Unprompted review
Reply from SATS Danmark
Hi Erik
I'm so happy to hear that you enjoyed a great atmosphere at your home gym! 🌞
In regards to the instructions on the machines, they do have them on there, but if the instructions are unclear or if they have some slight wear and tear making them harder to read, you can always ask the staff at the gym to help you 💪
Have a great day and a great workout!
Best,
Christine / SATS
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Christine was the best
September 26, 2024
Unprompted review
Reply from SATS Danmark
Hi Cleo,
I'm so happy to hear you had a great experience with Christine! 🤩
I will make sure to pass a long your review for her.
Thank you for choosing SATS as your workout partner 💙
Best,
Katja / SATS
Best customer service!
Best customer service!!
Quickly solve your problems and are super friendly.
Very Happy with Sats overall.
September 24, 2024
Unprompted review
Reply from SATS Danmark
Hi Marta
I'm thrilled to hear that you had such a positive experience with our customer service team and that your issues were resolved quickly 🤩
Thank you so much for choosing SATS as your workout partner 💪
Best
Christine / SATS
Not Clean and Organized as it was used to be!
I have been training at SATS Søborg for almost 3 years now and have visited frequently.
It used to be very well cleaned and organized. I always saw the previous staff keeping the gym in good shape by organizing the weights, cleaning the machines, and sanitizing the changing rooms. Unfortunately, I don’t know what has changed lately, but the gym no longer seems to be in the same condition. Perhaps the new staff who were hired recently don’t take the same care in keeping the gym in good shape. The weights are scattered all over, and there is dust everywhere. The changing and shower rooms are not getting well cleaned.
I would recommend that the management take action to address these issues and improve the overall cleanliness and organization of the gym. So the gym can return to the high standards it once had, ensuring a better experience for all members.
September 20, 2024
Unprompted review
Reply from SATS Danmark
Hi Mehran
Thank you for taking the time to share your feedback and for being a loyal member of SATS Søborg for almost three years. We sincerely apologize for the recent decline in cleanliness and organization you've experienced.
Your concerns are important to us, and we are actively working to address these issues. We understand how vital it is to maintain a clean and organized environment for our members. I will ensure that management for Søborg will receive this feedback so they can improve on the areas you have mentioned.
Thank you again for your valuable input. Your feedback helps us improve, and I hope we can change your experience of SATS!
Best,
Christine / SATS
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