Saunasnet Reviews 26

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

In order to assemble you must be able to walk 360 degrees around the entire thing, so if you are installing it into a nook in your bathroom like me you are screwed - literally; I had to screw it toget... See more

Company replied

Rated 1 out of 5 stars

After install, there was missing siding, our sauna leaked, parts fell off. Tried for months to get company to have someone come out and fix these issues, to this day, almost 4 months later, nobody h... See more

Company replied

Rated 5 out of 5 stars

Although we love our little sauna, it was not a smooth process! What we were most impressed with though was the excellent client service by James Mak. We ordered the sauna with Wifi and that we never... See more

Company replied

Rated 5 out of 5 stars

This thing is awesome! Comes well packaged and is super easy to put together. My only thing that doesn’t give it 5 stars is that I wish the control panel would connect to Wi-Fi so could start it and l... See more

Company replied

Company details

  1. Sauna Store

Written by the company

We offer you quality saunas that you can order online and save, order now and enjoy our great deals.


Contact info

3.8

Great

TrustScore 4 out of 5

26 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great purchase

I bought this as a Christmas gift to help with her RA. Yes it’s pricy but well worth the money. Thanks for getting it here safely!

March 6, 2024
Unprompted review
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Rated 5 out of 5 stars

This Sauna is great.

Granted, we have only had it for a day, but the delivery went very well. The warehouse communicated with us regularly.

November 12, 2023
Unprompted review
Saunasnet logo

Reply from Saunasnet

OK, we're glad to see your feedback.

Rated 3 out of 5 stars

Hard to Assemble

In order to assemble you must be able to walk 360 degrees around the entire thing, so if you are installing it into a nook in your bathroom like me you are screwed - literally; I had to screw it together from the inside. Other than that its pretty great.

March 5, 2024
Unprompted review
Saunasnet logo

Reply from Saunasnet

Thank you very much for your feedback. This will be very helpful to us and we will find ways to make it easier to install

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