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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the products, finding them effective and well-made. Some consumers have had positive experiences with delivery, noting fast service and receiving their orders in good condition. There are also instances where customer service has been praised for being responsive and helpful, even resolving issues like incorrect items or delivery hiccups. However, some people were dissatisfied with significant delays in receiving their orders, with some reporting never getting their products at all. A frequent complaint revolves around poor communication, including a lack of tracking numbers and unanswered emails or messages. There are also concerns about incorrect items being sent and a perceived lack of accountability from customer service when problems arise, leading some to feel let down by the service.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express significant frustration and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising fast delivery and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing significant dissatisfaction.... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the products as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I made a bad review after waiting long for my order. After a while I did receive the vails with another label. I was suspicious but Savage offered a free of charge check on their cost. I took the L... See more

Rated 3 out of 5 stars

So far I have had heard absolutely nothing from my purchase from about a week ago. No tracking number or any updates. A bit disappointing. Update 11/14: I did receive my package and product in goo... See more

Company replied

Rated 3 out of 5 stars

After establish contact with the owner of this company we were able to address the problem presented in my initial review. The products have been received in good condition with a minor flaw of a miss... See more

Company replied


Company details

  1. #133 of 159 best companies in Vitamin and Supplements Store
  2. #1 of 1 best companies in Gym
  3. #13 of 15 best companies in Health Food Store

Written by the company

Healthcare vitamins and supplements for gym loving users


Contact info

3.7

Average

TrustScore 3.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Best L-Carnitine

I’ve tried several products - all amazing. Best L-carnitine. Super helpful and knowledgeable. Love this company and so glad I found them :-)

October 1, 2024
Rated 5 out of 5 stars

Top Quality Products/ customer support

Great customer support,
Great customer Service , caring and understanding and knowledgeable when it comes to ingredients of each product.I
have had so many different products from different suppliers and BY FAR SAVAGE SUPPLEMENTS are no.1 in uk 🇬🇧 , Fact 👌🏾👊🏾
P.s.
TOP TOP QUALITY products.
FAST DELIVERY ,

Razer

October 7, 2024
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Rated 5 out of 5 stars

Legendary service

Legendary service, products are 100%. Phil gives you 100% of the finest customer service and all the advice you need. Here's to a new summer body with all the upgraded factory fitted parts.

September 25, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing!

Once again savage supplements has gone above and beyond Phil and the team have very good customer care and they are on hand to make sure all your needs are taken care of I would highly recommend them to anyone looking to take there goals and physiques to the next level well in guys!

August 21, 2024
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Rated 5 out of 5 stars

Fantastic products

Initially had a delay with order, after eventually getting through to Phil and him explaining the delay, he resolved the issues immediately, sending it that day with the tracking details and included an extra item to compensate for the mixup. Really happy with the products I received, will definitely be ordering again.

September 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent

Outstanding quality of products and brilliant communication & advice from the manager. Couldn’t recommend more.

August 21, 2024
Unprompted review
Savage Supplements logo

Reply from Savage Supplements

Cheers mate, i appreciate your feedback and your loyalty as a customer over the years. Virtual hi 5 😎

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