Fabric quality durbale, introduce to fresh, latest and new arrivals which are really cool, modern and overall presents Stunning look. Though many times it feels like there's lot price hype. Delivery s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
You could improve your return and exchange program. Also please get a better customer service team. The order was delivered smoothly no complaints with that the product was good too.
Company replied
Amazing quality of products and delivery packaging and deliver service is awesome 🤩 but price of the products can be little reduced please try that
Company replied
No doubt products are good but Delivery take long time , problem in returning and no exchange option
Company replied
Company details
Written by the company
Welcome to Savana, where the spirit roams free and the heart beats wild. Inspired by the wild spirit of the Savannah, our brand celebrates diversity, individuality, and endless possibilities. We're more than just a clothing line; we're a sanctuary for the daring, the dreamers, and the fiercely independent souls. From college campuses to city streets, we've got your back, providing the perfect pieces for your eclectic tastes and thirst for adventure. Online all day? You'll find styles inspired by the hottest social media trends, empowering you to dress for the adventure of everyday life in clothes that don't break the bank. But Savana isn't just about looking good; it's about expressing who you are and what you stand for. Join us in embracing boundless diversity, endless possibilities, and the beauty of being uniquely & unapologetically you.
Contact info
119, Marylebone Road, NW1 5PU, London, United Kingdom
- support@savana.com
- savana.com
4.3
Excellent
54K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Savana
Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨
Design and giving best quality product…
Design and giving best quality product which the present Generation Z likes it
Thank you Savana
August 3, 2026
Reply from Savana
Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨
The quantity is top notch and fits well. Loved the dress❤️
The quantity of the dress amazed me.
July 22, 2026
Reply from Savana
Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨
My experience was great
June 10, 2026
Reply from Savana
We're so happy to hear you had a great experience with us! We truly appreciate your kind words.
The delivery was really really bad
The delivery was really really bad. It took almost a month to get delivered.
Plus there was no contact or any way to ask where the actual problem was
June 3, 2026
Reply from Savana
Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.
Quality of the products are pathetic…
Quality of the products are pathetic and cheap + delivery service is extremely bad
March 3, 2026
Reply from Savana
Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.
Nice experience so fr...
June 1, 2026
Reply from Savana
We're glad you enjoyed your experience with us so far! We appreciate your positive feedback.
Very poor service quality issues and no…
Very poor service quality issues and no smoothly return option so I decided not to purchase from savana
April 2, 2026
Reply from Savana
Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.
Reply from Savana
Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨
Reply from Savana
Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨
Product quality
June 29, 2026
Reply from Savana
Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨
The quality of the products were good…
The quality of the products were good but the delivery service need to be taken seriously cause the delivery was very slow
June 24, 2026
Reply from Savana
Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨
Reply from Savana
Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.
Reply from Savana
Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.
I didn't get my refund
I didn't get my refund. And the products I got were horrible, totally different from the picture, worst quality material. Then when k returned the profiles, didn't get the refund.
June 24, 2026
Reply from Savana
Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.
I love the top that I bought from…
I love the top that I bought from Savana. It has sequins and looks attractive when worn. Also, very affordable 💕
June 21, 2026
Reply from Savana
Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨
Always give Rs 100 product then I will…
Always give Rs 100 product then I will give you five stars only. Thank you 😭🩷
August 3, 2026
Reply from Savana
Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨
Reply from Savana
We're so happy to hear you appreciate the quality of our products and our pricing! Thank you for your wonderful feedback.
Smooth service of savana
Savana genuinely deserve high quality rating,they serve amazing collection quality,and update regarding the order.
August 3, 2026
Reply from Savana
Hey! Thank you so much for your feedback. 💖 It truly means a lot to us! We're always working to make your shopping experience even better. Thanks for being a part of the Savana fam! ✨
Didn't receive the product i ordered
Refund was very late and i received the long product
June 10, 2026
Reply from Savana
Hey! We’re truly sorry to hear about your experience, and we completely understand your frustration. This isn’t the level of service we strive for. Please reach out to escalations@savana.com, and we’ll make it a priority to resolve this and ensure you’re taken care of.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.