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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The website is frequently highlighted as easy to use, contributing to a smooth and enjoyable user experience. Many people appreciate the efficiency of the customer service, noting quick responses and professional assistance. However, some customers also noted issues with payments, particularly concerning deposits and withdrawals. A few people reported difficulties with deposits not being credited or accounts being suspended due to chargeback issues, despite providing proof. There were also mentions of prolonged verification processes and uncooperative live chat support when trying to resolve these payment-related problems.

What people talk about most

Staff

People report positive experiences with staff. Many customers praise the helpfulness and professionalism of... See more

Website

Clients share positive opinions on the website. Many reviewers praise its ease of use, smooth-running games,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report significant issues with... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its responsiveness and... See more

User experience

Reviewers express high satisfaction with the user experience. Many customers found everything easy,... See more

Based on these reviews

Rated 5 out of 5 stars

By far the best casino I have ever played. Everything was easy. Their graphics are superb and eye catching, their system is fair - they allow you to play your real funds first and don’t combine the bo... See more

Company replied

Rated 5 out of 5 stars

Hi great place to start off your spins customer service is awesome games are awesome well deserving of your money you when you lose but you have fun savaspin

Company replied

Rated 5 out of 5 stars

"Very satisfied with my experience on Savaspin! The website is easy to use, the games run smoothly and are fun, and winnings are credited quickly. Customer support is responsive and professional, whi... See more

Company replied

Rated 5 out of 5 stars

Wow, finally! After playing in shitty casinoes, I found this one. I win often here, and the money is in my account the same day, or next. The vertification was easy and fast. A lots of fun games. The... See more

Company replied


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

779 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good casino fast whitdrawl Nicola Gianni

good casino fast whitdrawl

September 27, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day. Your support means everything to us, and we can’t wait to welcome you back soon!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Amazing company

September 17, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello!

We’re truly grateful for your wonderful review! Knowing that you had such a fantastic experience makes our day. Your support means the world to us, and we look forward to welcoming you back soon!

Best regards,
SavaSpin Team

Rated 1 out of 5 stars

Scammer SAVASPIN

Dear [Casino Support / Compliance Team],

I am writing to formally raise a complaint regarding the recent suspension of my account and the confiscation of both my deposits and winnings.

On [9/12/25], I deposited a total of 4,000 PLN into my account. Through gameplay, my balance increased to 16,211 PLN. However, my account has since been suspended, and all funds have been removed.

The reason given was a chargeback. I would like to clarify the situation:

I did not intentionally initiate any chargeback against your website.

My bank flagged certain transactions as suspicious because your payment system uses descriptors that appear unrelated or unusual. This triggered an automatic chargeback request.

As soon as I became aware, I declined and cancelled the request. I never received any refund from that process, and my deposit remained with your platform.

I fully understand that chargebacks can negatively affect merchants. However, in this case, I acted in good faith and resolved the issue promptly. Despite this, you have still removed both my deposit and winnings, which is unfair and disproportionate.

If my balance is not reinstated or a refund is not provided, I will have no choice but to escalate this matter by submitting a formal report to your licensing authority and relevant consumer protection bodies.

I sincerely hope we can resolve this directly and amicably without escalation. Please review my case urgently and reinstate my funds.

Kind regards,
Farid Huseynov

September 12, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Dear Farid ,

Thank you for reaching out. Please be advised that your account and the matter are already being reviewed by our respective teams.

At this stage, no further action is required from you, and updates will be provided as soon as there is relevant information to share. We appreciate your patience while the review process is underway.

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

"Very satisfied with "Very satisfied with my experience on Savaspin! The website is easy to use, the games run smoothly and are fun, and winnings are credited quickly. Customer support is responsive a

"Very satisfied with my experience on Savaspin! The website is easy to use, the games run smoothly and are fun, and winnings are credited quickly. Customer support is responsive and professional, which builds trust. I highly recommend it for a safe and enjoyable gaming experience."

September 11, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello!

We’re truly grateful for your wonderful review! Knowing that you had such a fantastic experience makes our day. Your support means the world to us, and we look forward to welcoming you back soon!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Top Casino!

Top selection of Slots.
Nice Gaming experience.
Friendly Customer-Support!

September 10, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello!

We’re truly grateful for your wonderful review! Knowing that you had such a fantastic experience makes our day. Your support means the world to us, and we look forward to welcoming you back soon!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Great site and fast withdrawals

Great site and fast withdrawals

September 6, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day. Your support means everything to us, and we can’t wait to welcome you back soon!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Great site and fast withdrawals

Great site and fast withdrawals

September 6, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day. Your support means everything to us, and we can’t wait to welcome you back soon!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Very good experience

Very good experience

July 25, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day. Your support means everything to us, and we can’t wait to welcome you back soon!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Very good Casino

August 29, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day. Your support means everything to us!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Sava spin is a wonderul casino good…

Sava spin is a wonderul casino good bónus and Quick psyments🥰

August 28, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day. Your support means everything to us!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Debora is very gud employer everithing…

Debora is very gud employer everithing say me very gud i am very happy

August 28, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hi Denis!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day.

Thank you for the comments and for the good impression, stay awesome and see you around.

Best regards,
SavaSpin Team

Rated 1 out of 5 stars

In the past I would say this site was…

In the past I would say this site was good paid out right away, then I decided I needed a break and wasn’t paying attention and did self exclusion forever my kid bumped my arm, couldn’t figure out how to fix it and assumed my account had been closed so thinking it was closes I made a new account and won withdrew 2 $400.00 payment and I’ve been waiting almost 2 weeks and being told they might confiscate my winnings due to having 2 accounts. (I was only using one because I couldn’t get into the other one) and of course no one can tell me what’s happened just that I’ll get an email when they make a decision, absolute bull crap

August 15, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Dear Renee,

We are sorry to hear about your experience and we sincerely hope this matter will be resolved as swiftly as possible.

Please note that, as per our Terms and Conditions, we reserve the right to request verification documents both at the first withdrawal and at any subsequent withdrawal. This right may be exercised without the need to disclose a specific reason. You may find the relevant details in our KYC Policies and Withdrawal Policies, which were accepted upon your registration and are available for review at any time.

We have sufficient grounds to conduct this verification and therefore kindly require you to provide the requested documentation so that we may progress with your case. As emphasized in our previous correspondence, this verification process cannot be bypassed, and your cooperation will directly contribute to a faster resolution.

Additionally, while we understand that this process may cause frustration, we must insist that all communication remains professional and respectful. The use of offensive or inappropriate language is not acceptable and does not contribute to resolving the matter, here and in other channels such as emails and otherwise.

Rest assured that we are working diligently on your case, strictly in accordance with our policies, and we appreciate your cooperation in helping us bring this to a conclusion.

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Great site

Great site . Good games

August 26, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello Habbab,

Thank you for your kind words! We’re delighted to hear you enjoy our games, and site overall. Your recommendation means a lot to us, and we look forward to welcoming you back soon!

Best regards,
SavaSpin Team

Rated 4 out of 5 stars

Savaspin review

Savaspin review
This company pays out in a reasonable manner and offers bonuses when requested. I have referred others to this site to enjoy as well.

August 22, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hi Rick,

Thank you for taking the time to share your review! We’re happy to hear that you’ve had a positive experience with payouts and our bonus offers. It’s wonderful to know that you even recommended us to others — your trust means a lot.

Best regards,
Savaspin Team

Rated 5 out of 5 stars

Great casino very nice

Great casino very nice. Looks great and I love to play at savaspin.

GraceLark

August 19, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Dear Micha!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day. Your support means everything to us, and we can’t wait to welcome you back soon!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Bravo!

For once, I have time to Play for my Money.
I Win, Ioose, but when I Win, I get paid very very fast. My this morning winnings have already been deposit in m'y bank account AT 19h02. Wow, I played a lot of casinos, I am an addict, and I am extremely please with Savaspin! Bravo!

August 17, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Dear Annie!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day. Your support means everything to us, and we can’t wait to welcome you back soon!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Love this site!

Love this site!! Great games good wins!

August 14, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day.

Thank you for playing and choosing us!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Nice games I have good time and luck

Nice games I have good time and luck

August 14, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Dear Kyriaki!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day.

Wishing you heaps of luck!

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Great casino fast withrdrawal

August 13, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hey there!

Thanks for acknowledging that, we are happy to be the case as we do our best to keep up with our player's demands for convenience and quality.

Best regards,
SavaSpin Team

Rated 5 out of 5 stars

Best casino ewer ❤️❤️

August 10, 2025
Unprompted review
Savaspin logo

Reply from Savaspin

Hello!

We’re so grateful for your wonderful review! Knowing you had a fantastic experience truly makes our day. Your support means everything to us, and we can’t wait to welcome you back soon!

Best regards,
SavaSpin Team

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