SaveCo Online Reviews 

2,478
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly staff, noting that team members always go above and beyond to assist shoppers with a warm and welcoming smile. People also highlight the wide selection of authentic Asian groceries, fresh meat products, and the exceptionally clean store environment. Some reviewers were not happy with specific product qualities or experienced isolated negative incidents during their visits. Consumers mentioned that certain fresh produce items occasionally failed to meet quality expectations, and a few individuals encountered frustrating service moments that negatively affected their overall trips.

What people talk about most

Staff

People report positive experiences with staff, highlighting their exceptional politeness, efficiency, and... See more

Product

Users describe positive interactions with product, consistently praising the impressive variety and wonderful... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful and polite staff.... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting the helpful and welcoming nature... See more

Quality

Customers had positive experiences with quality, highlighting that products are simply amazing and prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saveco is a great place for Asian groceries and quality meat shopping. The store is well stocked, reasonably priced, and all the staff are always pleasant and helpful. Today, I want to highlight on... See more

Rated 5 out of 5 stars

It’s always a great experience to visit the store in Bradford. There is an excellent choice , great products and competitive prices. All the staff are helpful and knowledgeable. Special mention for Ma... See more

Rated 5 out of 5 stars

Have been using online delivery service since covid. Good product quality supplied. Prompt response to emails in Working hours. Prices same as in shop and food variety if products available

Rated 5 out of 5 stars

Mahejbin was incredibly friendly (and funny), and gave us mini-reviews of a number of our items. Her advice on one has proved very useful, and I doubt we'll go back to the pre-Saveco method of making... See more


Company details

  1. Grocery Delivery Service
  2. Asian Grocery Store
  3. Convenience Store
  4. Indian Grocery Store
  5. Supermarket
  6. Warehouse club

Written by the company

At SaveCo our mission is to become the region's foremost online delivery service of the freshest groceries, HMC-certified halal meat and everyday household items. With over 30 years experience in our field, we endeavour to achieve this through impeccable customer service, uncompromising quality and an unwavering commitment to the most important people to us - YOU the customer. SaveCo Online is the e-commerce arm of SaveCo Group - a third generation independent family business within the retail and wholesale food distribution sectors. SaveCo supply both household and retail customers with the finest, freshest and most cost effective produce, spices, ingredients and staple products within the world foods market as well as HMC-certified halal meats through it's subsidiary The Meat Company Bradford. The company serves both retail and trade customers in a competitive marketplace and is well renowned for high levels of quality and service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,478)

76 reviews in the last 12 months

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Rated 4 out of 5 stars

Very good customer service after an initial bad one.

21/12/2024 - After posting my original review, the company got in touch with me to apologise and explained that the person I had been emailing was on annual leave. That explains why they were not replying back. However, an out of office would have prevented this misunderstanding in the first place.

It took a few calls with the company representative to explain what had happened and how they can make things right, with quite a bit of back and forth. In the end, they sent me a larger pack of the missing item as way to remedy things.

This interaction has made things right for me and I would be now be satisfied to order from them again.

27/11/2024 - (original review) Order delivered with missing items. They are not replying to emails regarding this. Have tried contacting them many times.

November 27, 2024
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Rated 5 out of 5 stars

Just been to store and was served by a…

Just been to store and was served by a very friendly jolly and most importantly polite lady by the name of MAHEBIN.
Fantastic service by sister and of course not to forget our very friendly staff at the meat counter.
Thank you so much.
Sahill.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great shop!

Great shop. Huge range of goods at great prices. Friendly and helpful staff, especially Mahejbin on our till.

November 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Saveco is very nice supermarket fresh…

Saveco is very nice supermarket fresh fruits and vegetables our monthly shopping at saveco we been with saveco abouts 6years we was living in Spain we been others places as well but we like to come in saveco excellent customers service from Asma And Rukhsana.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Saveco Shopping Experience in November 2024

I was served by Miss Samina at checkout and she was very helpful and asked her fellow colleague to help me with my Packing shopping and I think she's a wonderful young lady and kind individual 😊 ❤️.
Thanks
Mr Hussain

November 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Great products, best quality meat and an excellent customer service. Staff are polite, friendly and helpful. Sister Asma went out of way to help us when we were looking for a clay pot. Since the pot was out of stock, she placed an order, contacted us promptly when the pots became available and even reserved one for us to make sure we don’t miss out as they run out quickly.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and highly commendable professionalism by Shabnam

Me and my family regularly visit Save and Co. for our grocery shopping. It is because of the highly commendable professionals like Shabnam who work here. She not only treats us with respect but also guide regarding our shopping.
Also, the grocery is of high quality and cheaper prices as compared to other stores.
Highly recommended.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great supermarket good quality of…

Great supermarket good quality of fruits and vegetables i always do my shopping from savco all the staff is very good i was served by asma she has good manners and knowledge well done asma keep it up.

November 17, 2024
Unprompted review
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Rated 5 out of 5 stars

shopping at saveco

I have been doing shopping at saveco for a long time now its a great supermarket, they have everything under 1 roof from fruits and veg to meats and frozen items.
The girls at the till are great especially mah jabeen and shabnum we always have a little chat while bagging my shopping they're friendly, bubbly and helpful, always have a smile on they're faces great customer skills genuinely lovely girls.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Consistently great for decades

Always very helpful and everything you need. Asma has been serving my mum and dad for over 30 years and always takes the time to say hi. Highly recommended

November 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great staff very polite and helpful…

Great staff very polite and helpful wonderful store with lot of variety of goods . Was served by a young lady called Asma she was very helpful with my inquiry
Definitely will be shopping there again

November 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Good

Good, quilty of fresh fruit and vegetables. Iwas served by ASMA member of staff,very friendly and helpful.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

The staff are very polite and helpful…

The staff are very polite and helpful Asma such a great soul helped me out I had my disable mother with me she sat them on a stool walked her out to my car whilst I had a trolley very friendly prices are not bad you get a lot in one place good place to shop

November 14, 2024
Unprompted review

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