Savvy.co.uk Reviews 

2,050
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 659 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff for providing clear explanations and guiding them successfully through the entire loan procedure smoothly and efficiently. People deeply appreciate the exceptional support, frequently noting that representatives are always extremely polite, patient, and highly knowledgeable when answering questions. However, some customers also noted frustrating issues with payment processing delays, technical system difficulties, and rude, unhelpful interactions with certain staff members. A few reviewers felt quite dissatisfied regarding unexpected interest charges, feeling completely misled, or experiencing their personal loan applications abruptly declined after very lengthy phone calls.

What people talk about most

Staff

Consumers find staff to be exceptionally polite, helpful, and professional during their interactions.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting superb experiences and friendly... See more

Service

Reviewers highlight positive aspects of service, praising the quick release of funds and seamless loan... See more

User experience

Customers had positive experiences with user experience, reporting an excellent and professional service.... See more

Payment

Users describe ambiguous interactions with payment, showing high disagreement regarding their experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Application process was simple & straightforward and only took a few minutes. Once my application was accepted I spoke to one of their underwriters called Felicia over the phone. The customer servic... See more

Rated 5 out of 5 stars

Took a loan out today, as I won't be paid till mid month next month, spoke to someone called Lyle as I was pre approved, he was lovely and helpful and read everything to me so that I could understand... See more

Rated 5 out of 5 stars

Very quick process, when I had to call in I spoke to Tyrese who was incredibly helpful. Sometimes you feel a sense of judgement when applying for a loan but I did not get that from him at all! Super f... See more

Rated 5 out of 5 stars

Spoken to Amisha . Realy nice representative . asked questions with care , explained everything properly . Custoner service are superb :)


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Non-Bank Financial Service

Written by the company

Savvy.co.uk offers loans from £300 - £1200 over 6, 8, 10 and 12 months. At Savvy.co.uk we always ensure we are part of the lending solution and not part of the debt problem. We are a caring lender providing essential credit to the underserved sector, our focus is on making a positive impact. We are committed to providing affordable credit to those who otherwise would not have access to unsecured credit. Apply now to see if you qualify. Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(2,050)

640 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick to deal with application

Very quick to deal with application. Customer service agent went over everything thoroughly. You even get to pay back on a weekly basis which is very good. Great for short term. Would recommend highly.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Be careful with these toss pots…

Be careful with these toss pots harvesting your data email you accepting you for a loan to knock you back on the phone the day after with BS reasons after going through your whole life story. Also not everyone who wants a loan is on there arse think about reasons why people take loans out. Im my case i didn't want to spend 2k upfront on something when I can span it. Would recommend Marbles credit card if you need fast payment they are brilliant went to them and got 6.2k instantly available even though I only wanted 2.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

An honest review

Had the pleasure of dealing with Nabeela, she was very clear when explaining things to me, was very polite when I had any questions, made my application easy to go through and it wasn't a long tedious process like I've had to deal with other companies before

April 17, 2026
Unprompted review

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