Sawadee Reizen Reviews 

1,831
TrustScore 4.5 out of 5

4.6

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Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

Sinds 1983 biedt Sawadee Reizen vele groepsrondreizen wereldwijd met als doel reizigers écht te laten genieten en het land intens te beleven. Je vindt bij ons een assortiment van groepsrondreizen, familiereizen, 22-35-ers reizen, singlereizen en wandelreizen. De reizen zijn gericht op het ontdekken van bijzondere plekken, contact met de lokale bevolking en het ervaren van cultuur, natuur en avontuur. Onze reizigers waarderen ons persoonlijke en deskundige reisadvies. Of je nu belt of mailt: je spreekt altijd met een ervaren reisspecialist die met je meedenkt. Ook onderweg staan onze bevlogen reisbegeleiders klaar om jouw reis soepel, leerzaam én inspirerend te maken. Met meer dan 200 reizen wereldwijd hebben we voor ieder wat wils. Van korte tot lange reizen, van actieve tochten tot ontspannen familieavonturen, en van bekende routes tot onontdekte parels. Bij ons geniet je van het gemak van een groepsreis mét individuele vrijheid. Daarnaast zorgen we dat onze reizen een positieve impact hebben op de natuur en lokale gemeenschappen.

Over Sawadee Reizen

Written by the company

Persoonlijk én deskundig reisadvies
Uit enquêtes blijkt dat onze reizigers Sawadee speciaal waarderen om onze deskundigheid en persoonlijke aandacht. Dit merk je niet alleen aan onze reizen, maar ook aan de gepassioneerde reisexperts op kantoor en aan onze reisbegeleiders die 'hun' reizigers overal op de wereld met veel liefde, enthousiasme, deskundigheid én passie rondleiden.
Het breedste reisaanbod
Met meer dan 200 reizen over de hele wereld vind je bij Sawadee altijd wel een reis die aansluit bij je wensen en budget. Ook als het gaat om de lengte van de reis is er keuze genoeg. Zo bieden we naar een aantal bestemmingen zowel kortere als langere reizen aan. Daarnaast kun je kiezen uit verschillende typen reizen. Of je nu op zoek bent naar een actieve reis, een familiereis, een reis langs de hoogtepunten van een land of juist liever de minder bekende plekken wilt bezoeken, bij Sawadee ben je aan het juiste adres.
Groepsreizen mét individuele vrijheid
Sawadee biedt het gemak van een groepsreis met veel mogelijkheden om er zelf op uit te trekken. Wij regelen alle tickets, overnachtingen en vervoer, zodat je optimaal kunt genieten van je vakantie. Op de dagen dat er niet wordt gereisd, kun je je eigen gang gaan. Onze reisbegeleiders staan dan klaar met tips over interessante plaatsen, excursies en leuke restaurantjes. Om te voorzien in de toenemende vraag naar persoonlijke invulling van de reis, bieden we bij veel reizen de mogelijkheid om keuzeprogramma’s te boeken. Hierbij kun je denken aan excursies en een individuele verlenging aan het einde van de reis.

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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

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Rated 5 out of 5 stars

Perfectly organized trip with a…

Perfectly organized trip with a fantastic crew who are willing to go the extra mile to make it a great experience!

June 8, 2026
Unprompted review
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Reply from Sawadee Reizen

Hi Marcel,

thank you so much for your enthusiastic review. We will pass it on to the crew.

Hope we see you back again during one of our other beauties of trips!

Sunny regards
Pauline van Sawadee Reizen

Rated 1 out of 5 stars

Only Dutch people

I wanted to book a trip to Central America, (I'm Hispanic). I was told it was a Dutch company and that I should speak Dutch to book the trip. I was interested because they take care of the flight and accommodations. But the woman was so castrating, that probably you should advertise in the site "White Dutch people only".
Replying to the extensive English explanation received on 30/01/2026:
I was told over the phone by the agent, that she shouldn't even speak English during the call, the call lasted 10 minutes because I was put on hold for the most part, I could barely say anything while being reiteratively appointed to the already explained. Anyway, I'm putting my +4k€ in a more friendly and open minded agency.

January 27, 2026
Unprompted review
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Reply from Sawadee Reizen

Dear Ireri,

Thank you for your feedback. This trip is a group tour with a Dutch-speaking tourleader and Dutch-speaking participants. For safety, communication and group coordination, it is essential that participants understand and speak Dutch.

This requirement is purely practical and not related to nationality, ethnicity, or background. We welcome travelers from all backgrounds, provided they meet the language requirements of the spoken language on trip.

We regret that this caused disappointment for you.

With Kind regards,

Daphne from Sawadee Reizen

Rated 3 out of 5 stars

An adventure

Overall Impression of the Trip

The trip included visits to several cities: Delhi, Jaipur, Ranthambore National Park, Agra, Lucknow, and Varanasi.
Sightseeing and excursions were generally enjoyable, many temples and mosques visited, with highlights such as the Amber Fort, Taj Mahal, and a boat ride on the Ganges. India really is a mix of chaos, noise, smells, impressive architecture and culture.
Some optional tours and activities were appreciated (e.g., "Jaipur by night"), while others (like the Culinary Walk in Lucknow) were disappointing or did not meet expectations.
There were repeated experiences of being pressured to buy products during visits to local corporations (carpet, fabric, jewelry, weaving, marble), which detracted from the enjoyment. After purchasing a ring at the jewlery corporation, I looked up the store and reviews online, quite some complaints about it beingba scam, so beware.

Hotel quality varied significantly:
The first hotel in Delhi was as terrible: unclean, with cockroaches, moisture, and no warm water.
In Jaipur, the hotel was cleaner and had warm water.
Ranthambore hotel was spacious, but air conditioning was problematic and warm water was inconsistent.
Agra hotel was small with dirty walls but had separate beds and warm water.
Varanasi hotel was clean, comfortable, and had good food and drinks.
The final hotel in Delhi was again disappointing, not really clean and with no warm water.

A recurring issue was having to share a bed with a stranger, despite complaints and requests for separate rooms.

The guide and drivers were attentive to safety and ensured food was safe for tourists.
The guide sometimes failed to resolve issues (e.g., bed sharing, snoring), despite promises.
Communication with the travel company (Sawadee) was not always effective—complaints were sometimes ignored or inadequately addressed.
Some excursions and services (like the safari pricing and the Culinary Walk) raised concerns about transparency and value for money.

Key Takeaways
Positive: Enjoyable sightseeing, some good excursions, attentive to food safety, and a few comfortable hotels.
Negative: Inconsistent hotel quality, unresolved room-sharing issues, pressure to buy during excursions, and some disappointing or overpriced optional activities. Service from the guide and travel company was mixed, with some issues left unresolved- 12 nights long lack of sleep due to snoring, earplugs didn't help much.

October 26, 2025
Unprompted review
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Reply from Sawadee Reizen

Dear Ivana,

Thank you very much for taking the time to share such a detailed review of your trip through India. We truly appreciate your honest feedback and are glad to hear that you enjoyed many of the excursions, the cultural highlights, and that you felt well cared for regarding food safety.

We’re very sorry to hear about the issues you experienced with hotel quality, room sharing, and the pressure to make purchases during certain visits. This is certainly not the experience we want our travelers to have. Your comments will be shared with our local partners so we can address these matters and improve our future trips.

We also regret that some optional excursions did not meet your expectations and that communication about these could have been clearer. Transparency and comfort are very important to us, and your feedback helps us identify where improvements are needed.

Thank you again for your valuable input. We hope that, despite the challenges, you were able to enjoy the beauty and diversity that India has to offer.

With kind regards,
Daphne from Sawadee Reizen

Rated 5 out of 5 stars

The Sawadee program was brilliant. Vietnam 28 dags rondreis brilliant and…


The Sawadee program was brilliant and well thought out and planned.
Everything flowed efficiently and effortlessly together.

July 20, 2025
Unprompted review
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Reply from Sawadee Reizen

Beste Deborah,

Bedankt voor je mooie review! Fijn om te horen dat je het programma als goed doordacht en soepel verlopen hebt ervaren. We hopen je snel weer te zien op een volgende Sawadee-reis!

Hartelijke groet,
Michelle van Sawadee Reizen

Rated 2 out of 5 stars

They are notorious for Changing hotels…

They are notorious for Changing hotels for lesser ones last notice. We had this on two trips with them.

This must be intentional since we booked 6 months ago and on last notice they changed three for lesser hotels. Seems like a scam to me.

August 2, 2025
Unprompted review
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Reply from Sawadee Reizen

Dear Customer,

Thank you for sharing your review. We are sorry to hear that you are dissatisfied with the change of some hotels on your trip.

At Sawadee, we always select our accommodations with care. We only change hotels when there is no other option, for example due to force majeure or availability issues, and in such cases we always try to offer an equivalent alternative.

We requested additional information via Trustpilot so that we could review your booking and respond more specifically. Unfortunately, we have not received a response. Without this information, we cannot review your file and therefore cannot determine exactly what happened or find a suitable solution.

If you would still like us to do so, please feel free to contact us directly.

Kind regards,
Hannah from Sawadee Reizen

Rated 5 out of 5 stars

Morocco is the best

Good experience

May 1, 2025
Unprompted review
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Reply from Sawadee Reizen

Dear Tamraoui,

Thank you for your review. We are glad to hear that your trip to Morocco went well. We hope to welcome you on one of our active group tours in the future!

Kind regards,
Michelle from Sawadee Reizen

Rated 3 out of 5 stars

No balance, more information.

-The ratio of travelhours of the trip Mexico, Guatemala and Honduras was not in balance in what we saw. The condition of the roads left much to be desired, so we often arrived in the dark. If you have to move on to the next destination the next morning, you will have relatively little time to explore this place. We saw a lot, Guatamala in particular was beautiful, but it would benefit the trip if you got something out of the program.
-We would also have liked more information about the countries from the guide during the trip.
-The trip information on the website was not always correct, by example: 'the villages of the indigenous population'. It was a part of a town, not an idyllic scene. And 'wonderfully relaxing end to the beach'.
Playa del Carmen was not the place to be: a city full of advertisements and shouting catering staff. Most hotels own the beach, so you can't go there. Perhaps a reason to look for another last overnight stay.

October 31, 2024
Unprompted review
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Reply from Sawadee Reizen

Beste Gea,

Bedankt voor je review en je feedback over je reis naar Mexico, Guatemala en Honduras. We waarderen het dat je de tijd hebt genomen om je ervaringen met ons te delen. Graag gaan we in op de punten die je aandraagt, zodat we deze beter kunnen toelichten en waar mogelijk verbeteren.

- We begrijpen dat de lange reisuren soms een uitdaging kunnen zijn. De reis door deze drie landen omvat een indrukwekkende hoeveelheid kilometers, en vanwege de staat van de wegen kunnen reisdagen soms langer uitvallen dan verwacht. Dit benadrukken we ook in onze reisinformatie, maar we realiseren ons dat het onderweg misschien nog intenser kan aanvoelen. Sommige accommodaties zijn enkel bedoeld als overnachtingsplek voordat je weer verder reist. Dit heeft te maken met het feit dat de bestemming waar we naartoe willen te ver weg ligt van de locatie waar we vandaan komen. Daarom kiezen we soms voor een tussenstop die wat minder spectaculair is om te overnachten en vervolgens door te reizen.

- Onze reisbegeleiders, zoals Karin, zijn er vooral om de reis soepel te laten verlopen, logistieke uitdagingen op te lossen en de groep te ondersteunen. Hoewel ze vaak veel kennis van de bestemmingen hebben, is hun hoofdtaak niet die van gids of historicus. We zullen jouw feedback delen en kijken hoe we de balans tussen praktische begeleiding en informatievoorziening verder kunnen verbeteren.

- Het beeld van authentieke dorpjes kan soms anders uitpakken dan men verwacht. Hoewel we deze locaties zorgvuldig selecteren, begrijpen we dat verwachtingen rond 'authenticiteit' kunnen verschillen. We zullen je feedback meenemen in onze evaluaties, maar op dit moment ontvangen we over het algemeen positieve reacties van andere reizigers. Toch blijven we dit monitoren, en jouw opmerkingen helpen ons om kritisch te blijven.

- We horen vaker dat Playa del Carmen niet voor iedereen de gewenste afsluiting van de reis is. Dit punt staat op onze radar, en we zijn al bezig met het onderzoeken van alternatieven die mogelijk beter aansluiten bij de verwachtingen van onze reizigers.

We hopen dat je ondanks de genoemde punten hebt kunnen genieten van de prachtige (reis)ervaringen!

Met vriendelijke groet,
Hannah van Sawadee Reizen

Rated 1 out of 5 stars

Tour Guides and Entitlements

Am afraid to say that during a night out at a lovely restaurant in Dunedin, New Zealand we witness a tour guide from Sawadee behaving atrociously.

I’m not one to seek out reviews but I believe that this women’s behaviour to her tour group and the restaurant staff deserves it.

Lucie from Sawadee and the other staff I hope your systems, procedures and expectations of entitlement are immediately reviewed.

November 27, 2024
Unprompted review
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Reply from Sawadee Reizen

Dear John,

Thank you for sharing your experience, and we deeply regret what you witnessed. This behavior does not align with the standards and values we uphold at Sawadee. Please rest assured that we are aware of this incident and are taking it very seriously. We will be in contact with both the restaurant and the travel guide involved to address the matter thoroughly. We sincerely apologize for this situation and are committed to ensuring such behavior does not occur again. Thank you for bringing this to our attention.

Kind regards,
Hannah from Sawadee Reizen
________________________________________________________

Beste John,

Bedankt voor het delen van je ervaring, en we betreuren ten zeerste wat je hebt meegemaakt. Dit gedrag is niet in lijn met de normen en waarden die we hanteren bij Sawadee. Wees gerust dat we op de hoogte zijn van dit incident en het zeer serieus nemen. We zullen contact opnemen met zowel het restaurant als de betrokken reisgids om de situatie zorgvuldig te onderzoeken en op te lossen. We bieden onze oprechte excuses aan voor deze situatie en zijn vastbesloten om ervoor te zorgen dat dergelijk gedrag niet meer voorkomt. Bedankt dat je dit onder onze aandacht hebt gebracht.

Met vriendelijke groet,
Hannah van Sawadee Reizen

Rated 5 out of 5 stars

Great experience with Sawadee reizen!

August 24, 2024
Unprompted review
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Reply from Sawadee Reizen

Beste AB,

Bedankt voor dit mooie compliment! We zijn blij om te lezen dat je zo'n geweldige (reis)ervaring met Sawadee hebt gehad. Voor nu wensen we je veel plezier met nagenieten en graag tot de volgende keer!

Met vriendelijke groet,
Hannah van Sawadee Reizen

Rated 4 out of 5 stars

Een geweldig reisgids

The tour guide we had was exceptional. I shall mention just a few assets: despite her relative youth she was calm, responsible, resourceful, relaxed, extremely mature for her years and very approachable. Finally, her use of English is outstanding!

September 24, 2024
Unprompted review
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Reply from Sawadee Reizen

Dear Diane,

Thank you for this wonderful review, we are so happy to hear that you enjoyed your trip with Sawadee and that your tour guide contributed to your positive experience. We hope to see you again in the future!

Kind regards,
Fleur from Sawadee Reizen

Rated 5 out of 5 stars

Rondreis Thailand

Title: A Memorable Journey with Meaw – Our Cheerful Tour Guide

Embarking on a group adventure through Thailand became an unforgettable experience, all thanks to our delightful tour guide, Meaw. As a mother of two, Meaw's enthusiasm radiated, turning every moment into a vibrant memory for our travel companions.
Meaw's infectious laughter echoed through our journey, creating a joyful atmosphere that enhanced our exploration of Thailand. Her trademark phrase, "kah," added a unique charm to our interactions, making each encounter feel warm and friendly.

A true lachebekje (laughing face), Meaw consistently wore a smile that brightened our days. Beyond her infectious laughter, she proved to be a genuinely caring and sociable person, contributing to the overall camaraderie within the travel group.

Meaw's dedication was evident in her constant readiness to assist the group. Always standing by with a helpful hand and a positive attitude, she ensured that every member felt valued and included. Nicole, Hermien, Ivo, Andy, and Wim collectively express their gratitude for Meaw's unwavering support and delightful companionship.

Through Meaw's guidance, Thailand transformed from a destination to an extraordinary journey filled with laughter, warmth, and shared moments. As we bid farewell to this beautiful country, our hearts are filled with appreciation for the memories Meaw helped create, turning a simple trip into an unforgettable adventure.

January 2, 2024
Unprompted review
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Reply from Sawadee Reizen

Beste Looijmans,

Bedankt voor deze mooie review. We vinden het altijd leuk om te lezen als reizigers een onvergetelijke tijd hebben gehad! Geweldig om te horen hoeveel Meaw heeft bijgedragen aan die ervaring. Het klinkt alsof ze de perfecte reisleidster was, met haar aanstekelijke lach en zorgzame houding die de reis echt speciaal hebben gemaakt voor jullie allemaal. Wij zijn erg blij dat Meaw bij het Sawadee team hoort. Bedankt voor de mooie complimenten. We hopen dat je met mooie herinneringen bent teruggekeerd, en we kijken ernaar uit om je te verwelkomen op je volgende Sawadee avontuur!

Met vriendelijke groet,
Hannah van het team van Sawadee Reizen

Rated 5 out of 5 stars

What an incredible journey

What an incredible journey! Mayan pyramids and palaces, boat tours to places not accessible by road, beautiful shades of green vegetation everywhere, and a reisbegeleider who can wear many different hats! A joyful group of people to travel with, what else could you possible wish for? I absolutely loved every minute of it this trip and am grateful I was able to have this experience. Five stars is an understatement, it should be 10!

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Sawadee is a great holiday organisation

Sawadee was a great holiday organisation. We had a local guide who also spoke Dutch and he knew a lot about the country and took good care of us. The trip was well organized, we had nice and clean hotels to stay at and great activities during the days. I would recommend Sawadee if you're looking for a well organized group holiday.

May 2, 2022
Unprompted review
Rated 5 out of 5 stars

De Mayawereld

De sawadee reis door Mexico, Guatemala en Honduras is fantastisch. De reisleider Peter Paul had veel kennis van zowel de Mayawereld maar ook het hedendaagse Mexico. Organisatie door Sawadee was prima. Programma wellicht iets te vol maar dat kwam door de aangeboden extra’s.

March 10, 2020
Unprompted review
Rated 5 out of 5 stars

Great service, great holidays and knowledgeable, friendly team

We have booked Exodus trips for the last two years via Sawadee. The service and advice are excellent, timely and it's clear they understand what they are talking about. Thanks Harold!

We have felt confident booking with Sawadee and we will certainly book with them again. Perhaps also exploring some of the many other options available.

August 26, 2018
Unprompted review
Rated 5 out of 5 stars

Java

Java - Bali - Lombok
That was the tour I did with Sawadee's clients.
Over all I like it so much, the programes that Sawadee made was very good, it was so complete tour, what does the tourist want about Indonesia is completely covered, amaging different cultures between Java Bali en Lombok, the beauty of nature, the food and stories.
I like it so much becouse with this tour the tourist could get anything about indonesia.
So in 21 days the tourist could enjoy the paradise in the eart.
Sawadee is very good Travel Agent, they arranged everything very well, the high light tourist object combine with the specific programe (bike tour, hiking, becak tour etc).
Sawadee always try to give the best not only for the client but also for the Tour leader, people, comunity and of course for Indonesia as a tourist destination.
With the programe of Local Tour leader sawadee want to make sure that Sawadee as a company can contribute to the local people and the country by giving the job for the indonesian.

July 11, 2017
Unprompted review
Rated 5 out of 5 stars

Sawadee

The highlights of this trip are: the 3-day 2-night stay on a boat in the Komodo National Park. Besides seeing the Varanus Komodoensis there are numerous snorkeling spots to explore the beauty of underwater world. The traditional villages of Bajawa are also very beautiful and the walks along the ricefields in the area of Tetebatu of Lombok are unforgetable.

The least interesting part of the trip is Sumbawa. But there are not so many choices. Somehow a tour group has to pass through this island.

If you are thinking of seeing the cultures and the people who practice them, if you are thinking of seeing Komodo, one of the seven wonders of the world, if you are thinking of discovering rich diversity of underwater world, if you are thinking of being in the middle stunning view of ricefields then think of this trip with sawadee... It is worth it!

November 6, 2013
Unprompted review
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