SawaSawa Shopper Reviews 27

Moving into a new home can be overwhelming, but Sawa Sawa made the entire process smooth and hassle‑free. I ordered my bedroom furniture and kitchen appliances through them, and everything was delivered on time and in perfect condition. Their communication was outstanding — they kept us updated on our orders, delivery dates, and times throughout the process.

I’m genuinely impressed with their reliability and customer care. Highly recommended.

Perfect service, and updates throughout the full delivery process. My go to for any international shopping needs!

Super speedy shipping when using air freight. Arrived at our home 4 days from the moment it was shipped. Great customer service! Still waiting on our sea freight cargo so will be able to review on that once we finally receive.

Got my order so fast and was very happy with the product

I Bought my Kitchen Gadgets from SawaSawa shopper. This was the best decision ever made. The Gadgets are life saving.... the Sage Smartoven is just the best, very helpful I bake, toast, roasting name it and they come out very delicious.
Thank you SawaSawa shopper for coming into our lives.

I was happy with their service. Amazingly they had the product I found difficult to find elsewhere.

Very efficient

Efficient, reliable, and exceptionally professional; Sawa Sawa Shopper consistently deliver as agreed and are transperent throughout the importation & order placement process. They are genuinely dedicated to customer satisfaction as with my case! I would highly recommended them for their reliability and impeccable service!

The delivery was incomplete and I had to call and inform the office. The missing items were then delivered on the following day.

They are very helpful and give good buying advice on the products and brands. They are honest ( they keep their word).

SawaSawa not only process and deliver quickly and efficiently but there back up service and availability is also works class

I was trying to shop online and couldn't figure something out. I called the office and was so carefully walked through the process which made it seamless for me.

Always prompt service, and excellent communication.

I appreciate the professionalism from the team.
Accurate and timely order, invoicing - ready collection at the time agreed.
Excellent product quality in the recent purchase.

Exceptional service and responsiveness especially from Robert who I’ve interacted with more in my first and repeat purchase

Overall happy with the items bought but there was one where the box was open and a piece missing so it cannot be used.

Reliable, communicative, professional- excellent!
I've tried many UK-> Kenya shipping companies over the years but not only are these guys competatively priced, they also go the extra mile to help. You recommend in a heart beat.

The way my packages were handled is just amazing. I love the fact that you guys kept your word especially on the timeline of arrival of my goods.I’ll be using your services henceforth.I’m a very happy customer.

I never shop online usually, and am very careful about who to trust. With Sawasawa shopper I have real people at the end of the phone who respond quickly and efficiently. I can also pay via mpesa and feel safe that I am not having to put my card details on line. And in addition, we were able to get my things delivered in time for Christmas. A great experience all round. Thank you.