SawStop Europe Reviews 

Excellent service received so far, very helpful and understanding.

I have used the SawStop CTS for over a year without any issues and then suddenly had two brake activations within the span of two weeks, without any discernible reason. My business depends on being to run my table saw, but customer support has been very unresponsive and they have been unreachable for the last couple of days even though their website says they should be operating. Up to this point my experience had been great, and I expected better from this company.

Update: customer support has since reached out and offered to send new cartridges

Update 2: After many months of back and forth, SawStop customer service had promised to replace my machine, because they couldn't explain the brake activations. But since the announcement that they are leaving the European market, they have been completely unresponsive.

They are definitely not living up to this statement on their website: "Importantly, we remain committed to supporting our customers, tradespeople, workshops and woodworking enthusiasts who already own a SawStop table saw and will continue to provide product support for SawStop products in the market throughout the transition, and beyond."

Excellent customer support! I accidentally added an incompatible item to my order, but the Stopsaw customer support team quickly noticed and reached out to help me fix it before the order was processed. Really appreciated their attention to detail and helpful approach.

Great service, lovely to work with very helpful very knowledgeable about product. Can’t wait for the Sawstop pro too turn up thank you.

The guide on our new Jobsite table saw went out of alignment within a week for an inexplicable reason. Within a week, I received a replacement. All our sawing projects had come to a standstill, so we were happy to be able to continue. Resolved extremely well. Thanks for this great service.

We had seen the sawstop demonstrated before and it was impressive. We were not really looking to buy a new saw, but after we looked at the Jobsite Pro at the Midlands Woodworking Show we decided to buy it. This saw is well thought out, everything is at hand and it is simple to set up. Once set up the fence slides out from it's storage and easy clips on and when locked in position is really solid. The saw blade lifts up with one full turn of the handle, and is simple to tilt up to 45degrees. We also bought the Revolution Miter Gauge, this is also well constructed and has stops for cross cutting and micro adjustment settings for cutting on an angle.
We were all impressed with this saw and thought the price was reasonable too, with the added safety of the sawstop, we thought this would be very hand to take out on site. It was delivered quickly and well packed, there was some assembling to do, but following the instruction sheet this didn't take long.

I've ordered a Sawstop PCS though a German dealership. By accident when contacting SawStop I heard the german dealer basically Google translated my address and it would have delivered at a wrong address. Holly from the sales department did everything and more to fix this. She even sent mails in the weekend. Not sure what Holly did, but the result is that I didn't cancel my order, Holly's effort has been the most enlighten and care that I not only decided to go on with the order but also extra stuff. buy aat sawstop eu and specially at Holly. Brilliant gem ?for Sawstop

Im sure the saw is great but unfortunately you used DPD as your courier so you get a big fat zero. They refuse to deliver to me because I live in a block of flats and it's too much effort for them to ring the intercom and wait for me to come down.

They just don't even bother unless I'm right there, at the door waiting for them. Sorry, but, if I'm spending £1k on a tool, I expect it to be delivered with care. It wasn't

Great service from the guys at Sawstop today. Exhibiting as Yandels & Sons, Martock. Helped me hugely, when demoing during setup. Give them a visit