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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the website as user-friendly and easy to navigate, making wedding planning significantly less stressful. Many appreciate the invitation system, noting its efficiency in managing RSVPs and guest information, and the value for money it provides. The service is consistently praised for its helpfulness and comprehensive features, simplifying various aspects of event organization. However, some people were dissatisfied with specific functionalities, such as issues with domain name expiration or difficulties with the RSVP system when adding additional events. A few customers also mentioned that the website could be clunky in certain areas, with limited editing options for invitations and occasional problems with updates not appearing live for guests.

What people talk about most

Website

Customers had positive experiences with the website, finding it easy to use and set up, even for... See more

User experience

Reviewers mention positive feedback about user experience, highlighting its ease of use and intuitive design.... See more

Invitation

Users describe positive interactions with invitation features. Many customers found the website to be a... See more

Service

People report positive experiences with service. Customers highlight the efficiency and ease of use, with... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the service very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing website ! very cheap for all that we could do ! We planned, invited guests and created many reminders and notes with this website. We also created our seating arrangements. I recommand it ! We... See more

Rated 5 out of 5 stars

We really enjoyed using the website, was a very useful tool to track attending guest and their meal choices. Our guest really like how friendly and inviting it was. We like how easy it was to pers... See more

Company replied

Rated 5 out of 5 stars

Invitation system was a big big help, time saving and made the RSVP simple and easy to track. The whole interface was great being able to add links for hotels, gift ideas etc was simple and user frien... See more

Company replied

Rated 5 out of 5 stars

Great app to use to help manage most things on the run up to the wedding. We mainly used it to collect meal choices and dietary requirements. It was great to have a mini website that could be designed... See more

Company replied


Company details

  1. Wedding Service
  2. Wedding Planner

Written by the company

The DIY wedding planning app to help take the stress out of planning your wedding 💕💍😍


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

821 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great site! V helpful and thorough, wonderfully laid out

The website was a breeze to navigate, gorgeous templates and the checklist was great. The toggle feature for different aspects of the event was awesome too.

February 23, 2026
Unprompted review
Say I do logo

Reply from Say I do

Thank you so much for your lovely review 🤍✨

We’re so glad to hear you found the website easy to navigate and enjoyed the templates and checklist 💍📋

Wishing you a beautiful celebration ahead, and thank you for choosing Say I do 🥂

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Rated 4 out of 5 stars

An overall good website, but limited functionality without paying for upgrades

Overall, I was quite happy with the functionality of the website. We paid for the platinum package for the additional features, because sadly the free and standard versions didn't have the ability to have per-event RSVPs. Upgrades are not massively expensive though and I did find that having everything in one place saved a lot of headaches later on, so I think the $150 was worth it for us.

Things I liked:
- Guest list function - including easily seeing dietary requirements and being able to invite people to only one event or both
- The ability to generate QR codes (we used one on our printed invitations)
- Easy to view summary dashboard
- Good variety of design choices for the announcements/thank you cards/website, with some nice, elegant options.
- The checklist. Not everything on the checklist was relevant, but it did remind me to apply for a marriage licence! It's so easy to forget things that seem obvious when planning a wedding, so it was nice to have some reassurance that I hadn't missed anything critical.

Things that were decent, but I think could be improved:
- Viewing the wedding website as a guest looked nice, and it was easy to fill out the content, but I didn't like that all of the information was on one long page and guests sometimes had to scroll through all of the photos and other info to find what they were looking for. I think it would be better to have a small menu with section on the left of the page so guests could easily see and navigate to the relevant information.
- The ability to leave the email address section blank when adding vendors would be useful. Some of mine had phone numbers but no email address, so I had to make up a random one just to save the other details.
- Being able to design and send announcements to specific or all guests was great, but when selecting people to send it to it would've been useful to have two separate lists of names - those attending the ceremony only, and those attending the ceremony and reception.
- Considering how common it is for weddings to need per-event RSVPs, it would've been nice to see this option as part of ALL upgrade packages.

Overall, I would recommend this website to other people if they are willing to pay for the premium or platinum package. Hope this is useful feedback. Thanks!

February 28, 2026
Unprompted review
Say I do logo

Reply from Say I do

Thank you so much for such a detailed and thoughtful review 🤍✨

We’re really glad to hear that overall you had a positive experience and found value in having everything in one place. It’s great to know the guest list, QR codes, dashboard, design options, and checklist all helped make the planning process smoother 💍📋

We also truly appreciate you taking the time to share such clear and constructive feedback. Your points around website navigation, vendor details, announcement targeting, and per-event RSVPs are all incredibly helpful. This kind of insight is exactly what helps us continue improving the platform and prioritising what matters most to couples planning their day 💬

It’s great to hear that, despite a few limitations, you still found the upgrade worthwhile and would recommend the platform - that means a lot to us 😊

Thank you again for choosing Say I do and for sharing your experience so openly. Wishing you a beautiful wedding and all the best for what’s ahead 🥂✨

Rated 5 out of 5 stars

Very easy to set up and use as a free…

Very easy to set up and use as a free service. I would recommend :)

March 3, 2026
Unprompted review
Say I do logo

Reply from Say I do

Thank you so much for your kind review 😊
We’re really glad to hear you found Say I do easy to set up and use, and we truly appreciate the recommendation 💍✨

Rated 5 out of 5 stars

This has been amazing so far!

This has been amazing so far. This site is so easy to use and offers so much value. The checklist, the guest list, the announcement cards, the website - all are wonderful. I would definitely recommend this to any couple planning their wedding. It is a one-stop shop for everything wedding.

February 27, 2026
Unprompted review
Say I do logo

Reply from Say I do

We’re thrilled to hear you’re enjoying the platform and finding value in all the different tools, from the checklist and guest list to announcements and your wedding website.

It’s great to know it’s helping make the planning process easier and more organised. Thank you for the recommendation and for choosing Say I do to be part of your wedding journey 🥂😊

Rated 4 out of 5 stars

We loved most things about this…easy to set up

We loved most things about this website, the only issue we had was people not receiving the save the date and invitation. Which made it very painful I had to send out individual invites. Your IT guys should do some work on this issue

February 21, 2026
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your honest feedback 🤍
We’re really glad to hear you loved most aspects of the website and that it helped with your wedding planning overall 💍

We’re sorry to hear you experienced issues with some guests not receiving the save the dates or invitations. In many cases this can be due to things like carrier filtering, spam folders, or incorrect contact details, but we completely understand how frustrating that can be when you’re trying to reach everyone. Feedback like this is very helpful for our team as we continue improving deliverability and the overall experience 📩

Thank you again for sharing your experience and for using Say I do. We truly appreciate it and wish you a wonderful wedding celebration ahead 🥂✨

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Rated 1 out of 5 stars

AVOID

Hi there

Clunky, extremely poor support, severely limited function to edit invites, bait & switch - advertised as free but had to pay which i found out only AFTER i had uploaded the ENTIRE guest list & emails.

I sent in a list of questions for support yesterday for our wedding website approximately 24 hours ago; unfortunately I have found the website to be very clunky:

- it doesn’t show examples or notes as to what will be included per invite on send out- for example; if I include one email for a family does the email invite include all members if I only populate the email for the first attendee? Does it send once or multiple times if I include an email in each box for each attendee within a family.

- if there’s a couple, does the invite include the second attendee in the couple if I only populate the email for the first attendee? Does it send once or multiple times if I include an email in each box for each attendee within a family.

The invitations; one of the key parts of our wedding website and a really frustrating experience.

There’s limited options to edit invites; font, font colour, formatting, layout. Once you decide to try out another invite, the prior one is binned.

There was one option to print out an invite; however there was no print button. Are you able to log in to our profile & provide steps. There doesn’t appear to be an option to download & the arrange printing separately which would be amazing for grandparents to be able to post too.

We also paid for premium support. It’s now 24 hours and I’m chasing.

I also searched for a free website, entered all the information, our ENTIRE guest list & emails, before the pop up saying we needed to pay - so to be honest, this felt like a real bait & switch.

We’ve paid for the platinum option but given the issues would like to downgrade to the middle option. Please refund to our card directly and address issues above asap.

Our wedding is a precious, milestone experience but to be honest the amount of vendors that do not treat it as such, provide a poor/frustrating service and take full advantage is extremely disappointing.

Yours sincerely,

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

I loved it, we all loved it….

Loved using the website and so did all of our guests. It made things so easy. There are some really great design elements also

February 25, 2026
Unprompted review
Say I do logo

Reply from Say I do

We’re so happy to hear you and your guests enjoyed using the website and that it helped make everything easier throughout your planning 💍✨

It’s also great to know you liked the design elements. That means a lot to our team who put a lot of care into them 🎨😊 Wishing you a beautiful celebration ahead 🥂

Rated 5 out of 5 stars

Great user experience

Great user experience, especially everything you get for the free version. Would highly recommend !

February 1, 2026
Unprompted review
Say I do logo

Reply from Say I do

It's great to hear about your great user experience.

We truly appreciate the recommendation and wish you all the best with your wedding planning 🥂😊

Rated 5 out of 5 stars

Fantastic tool

Fantastic tool, easy to use to build invites and send them out. Easy way to manage RSVPs and the checklist was very useful.

February 13, 2026
Unprompted review
Say I do logo

Reply from Say I do

We’re really glad to hear you found the platform easy to use for creating and sending invites, and that managing RSVPs felt simple 💍✨

It’s also great to know the checklist was helpful during your planning. Wishing you a wonderful celebration ahead, and thank you for choosing Say I do 🥂😊

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Rated 4 out of 5 stars

Awesome website!

The website is awesome and so easy to use. The only thing I wish it could do is send your guests their table numbers that they are sitting at with the seating planning that the app can do.

February 18, 2026
Unprompted review
Say I do logo

Reply from Say I do

We’re really glad to hear you found the website easy to use and enjoyed the overall experience 💍✨

Thank you as well for the suggestion about sending guests their table numbers through the seating planner. That’s a great idea, and feedback like this is incredibly helpful as we continue improving the platform and adding new features over time 📋😊

We truly appreciate you sharing your thoughts and wish you a wonderful celebration ahead 🥂

Rated 5 out of 5 stars

Amazing

Amazing! Came across this beauty of a website. What a hassle free, no stress, awesome way to plan an event and send out invites via a link , absolutely convenient and 100 percent recommend this website for any function, it is easy to navigate and use!

February 2, 2026
Unprompted review
Say I do logo

Reply from Say I do

We’re thrilled to hear you found the website hassle-free and easy to use. Making event planning simple and stress-free is exactly what we aim for 💍📩

It’s great to know you enjoyed sending digital invites via Say I do and found everything easy to navigate. Thank you for the 100% recommendation, it truly means a lot to our team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ | Highly Recommend “Say I Do” - Wayne & Melan

Using *Say I Do* for our wedding website was one of the best planning decisions we made.
The entire design process was incredibly simple, intuitive, and actually enjoyable, which, let’s be honest, is rare when you’re juggling a hundred other wedding details.

The platform made building our website effortless. Everything was beautifully laid out, easy to customise, and professional-looking without needing any technical skills.
Within minutes, we had something that felt elegant, personal, and perfectly “The Loxtons.”

The RSVP system was an absolute game-changer. Tracking guest responses, dietary requirements, and attendance updates in one organised space saved us hours of admin and eliminated unnecessary stress.
No chasing guests.
No messy spreadsheets.
Just clear, streamlined information at our fingertips.

What really stood out was how easy it was to keep track of everything in one place — guest lists, updates, details, communication.
It brought structure and clarity to my OCD and the planning process, which gave me real peace of mind.

If you want a wedding website that looks beautiful, works flawlessly, and genuinely simplifies your life, *Say I Do* is the way to go.
Five stars all the way.

Wayne & Melandri Loxton

February 13, 2026
Unprompted review
Say I do logo

Reply from Say I do

Thank you so much, Wayne and Melandri, for this incredible review 🤍✨

We’re truly honoured to have been part of your wedding planning journey and are so happy to hear that the platform helped make the process simpler and more enjoyable. Knowing the design experience felt intuitive and that you were able to create a website that felt personal to you both means a lot to our team 💍

It’s also wonderful to hear the RSVP system and guest management tools helped save time and remove some of the usual planning stress. Keeping everything organised in one place is exactly what we aim to achieve, so it’s great to know it made such a difference for you 📋😊

Thank you again for your thoughtful words and for recommending Say I do. We wish you both a lifetime of happiness together and a truly beautiful celebration 🥂🤍

Rated 5 out of 5 stars

Great weeding page and would recommend…

Great wedding page and would recommend to all that have a wedding to plan.
Thank you for you have done such a great page :)

January 12, 2026
Unprompted review
Say I do logo

Reply from Say I do

We’re so happy to hear you loved your wedding site and truly appreciate the recommendation 💍✨ It means a lot to our team to know we could be part of your planning journey. Wishing you a beautiful celebration ahead 🥂😊

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Rated 5 out of 5 stars

Easy to use and took a lot of stress…

Easy to use and took a lot of stress away letting me communicate to everyone regarding our wedding

February 12, 2026
Unprompted review
Say I do logo

Reply from Say I do

Thank you so much for your lovely feedback 🤍We’re really glad to hear the platform was easy to use and helped take some of the stress out of communicating with everyone about your wedding 💍✨

Rated 5 out of 5 stars

This the best wedding planning website…

This the best wedding planning website we found. It is very helpful and generally well-thought out. The only difficulty we had is in the RSVP system when we added additional events after the main invitation, which required people to respond to the original RSVP a second time. I'm sure there could be other improvements, but overall, it was a very, very helpful and informative tool for all our guests and us. Highly recommended.

February 7, 2026
Unprompted review
Say I do logo

Reply from Say I do

We’re truly glad to hear you found the Say I do helpful, well-thought out, and a valuable tool for both you and your guests throughout your planning journey 💍

We also really appreciate you sharing your experience with the RSVP flow when adding additional events. Feedback like this is incredibly helpful and although it might be too late for your wedding, we have implemented the ability for guests to RSVP to additional events after they have submitted their response.

Thank you again for the recommendation and for choosing Say I do to be part of your wedding planning. Wishing you a beautiful celebration ahead 🥂😊

Rated 5 out of 5 stars

Great website with pretty designs

Great website with pretty designs. Easy to use once you've got the hang of it, and it's such an easier way to get people's RSVP's instead of posting them out!

February 12, 2026
Unprompted review
Say I do logo

Reply from Say I do

We’re so glad you enjoyed the designs and found the platform easier to use as you went along 💍✨ And we couldn’t agree more, digital RSVPs really do make things simpler for everyone involved 📩😊

Thank you for choosing Say I do, and we wish you a beautiful celebration ahead 🥂

Rated 5 out of 5 stars

Awesome planning app ever!!!!

February 12, 2026
Unprompted review
Say I do logo

Reply from Say I do

We’re thrilled to hear you’re loving the planning app and truly appreciate the kind words 💍😊 Wishing you an incredible wedding journey ahead 🥂

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Rated 1 out of 5 stars

Don’t expect to be refunded if requested

On 12th November, I bought the platinum package as I have a large guest count. That same day, I realised that SayI.Do doesn’t met my requirements so I cancelled my package and requested a refund (I wanted to input party names for individual events and allow guests RSVP the names of each party member). It is now 5th February and I have chased multiple times but have not received a refund even though I stopped using the service the day I bought the package (refund window is 14 days). Extremely frustrating when a service is quick to take your money but vanish when they need to give it back.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use website. Great way to track attendance of guests, dietaries etc and also to create a wedding website for guests to see all the details for the day

January 23, 2026
Unprompted review
Say I do logo

Reply from Say I do

We’re really glad you found the website easy to use and helpful for tracking attendance, dietaries, and sharing all your wedding details in one place 💍📋

Wishing you a smooth and beautiful celebration ahead, and thank you for choosing Say I do 🥂✨

Rated 4 out of 5 stars

I DO!

I loved the customizable features and customer service support. The only reason why I gave 4/5 instead of 5/5 is because after 80 guests you cannot add anymore unless you pay and some of the RSVP questions, reach out options, etc. are limited unless you pay, as well.

January 18, 2026
Unprompted review
Say I do logo

Reply from Say I do

We’re really glad to hear you loved the customisable features and had a great experience with our customer support ✨

We also appreciate your feedback around guest limits and premium features. Our free plan is designed to help couples get started easily, while paid plans unlock additional guests and more advanced RSVP and communication tools. Your feedback is genuinely helpful and helps us continue improving the experience for all couples 💬

Thank you again for sharing your thoughts, and we wish you all the best with your wedding planning 💍

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