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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the website as user-friendly and easy to navigate, making wedding planning significantly less stressful. Many appreciate the invitation system, noting its efficiency in managing RSVPs and guest information, and the value for money it provides. The service is consistently praised for its helpfulness and comprehensive features, simplifying various aspects of event organization. However, some people were dissatisfied with specific functionalities, such as issues with domain name expiration or difficulties with the RSVP system when adding additional events. A few customers also mentioned that the website could be clunky in certain areas, with limited editing options for invitations and occasional problems with updates not appearing live for guests.

What people talk about most

Website

Customers had positive experiences with the website, finding it easy to use and set up, even for... See more

User experience

Reviewers mention positive feedback about user experience, highlighting its ease of use and intuitive design.... See more

Invitation

Users describe positive interactions with invitation features. Many customers found the website to be a... See more

Service

People report positive experiences with service. Customers highlight the efficiency and ease of use, with... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the service very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing website ! very cheap for all that we could do ! We planned, invited guests and created many reminders and notes with this website. We also created our seating arrangements. I recommand it ! We... See more

Rated 5 out of 5 stars

We really enjoyed using the website, was a very useful tool to track attending guest and their meal choices. Our guest really like how friendly and inviting it was. We like how easy it was to pers... See more

Company replied

Rated 5 out of 5 stars

Invitation system was a big big help, time saving and made the RSVP simple and easy to track. The whole interface was great being able to add links for hotels, gift ideas etc was simple and user frien... See more

Company replied

Rated 5 out of 5 stars

Great app to use to help manage most things on the run up to the wedding. We mainly used it to collect meal choices and dietary requirements. It was great to have a mini website that could be designed... See more

Company replied


Company details

  1. Wedding Service
  2. Wedding Planner

Written by the company

The DIY wedding planning app to help take the stress out of planning your wedding 💕💍😍


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

821 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Awesome service to have available!

This platform was simple to use. The amount of information regarding timelines and deadlines for organizing our wedding was invaluable! It was super easy to plan things this way. From guest lists to seating charts to our wedding website. Thank you so much for making this available.

June 28, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you so much for your glowing review! Your kind words are a true testament to our goal of making wedding planning easier and more enjoyable. Congratulations on your wedding and we're so happy we could be a part of your journey! 🎉

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Rated 2 out of 5 stars

Didn't capture RSVPs accurately

I paid to utilize this platform solely to manage my guestlist and send invitations. I had several guests let me know that they had RSVP'd as YES, but my dashboard/guest list did not update to reflect this, and I had to manually update the RSVP status myself.

Whule I'm sure the other features of this platform are helpful, I wouldn't be able to recommend it based on my experience with it not functioning properly for the one purpose I used it for, and wish I had done a bit more research on available platforms prior to paying for this one.

July 12, 2025
Unprompted review
Say I do logo

Reply from Say I do

We truly appreciate your feedback and would love the opportunity to investigate this further, as it’s the first time we’ve encountered this issue. If you’re happy to, please get in touch with us at help@sayi.do.

Rated 5 out of 5 stars

Absolutely fantastic!

Say I Do was a fantastic choice to help us build our wedding website.

I felt the customisation features were excellent and it allowed us to make our website feel very cohesive and tailored to our personal style. The ability to add external links for local accommodation as well as a gallery were great!

The RSVP function is spectacular and made collating menu choices for our place cards a breeze! You can see your guests’ choices very easily and search by categories. The ability to also add custom questions was essential for us (does this child require a high chair, song request etc!).

I would definitely recommend Say I Do over other wedding website platforms!

July 11, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your glowing review! So happy to hear Say I Do was a fantastic choice for your wedding planning. We're so glad the customisation options helped to make your website tailored to your style and the RSVP function eased your place card preparations. It's amazing to know that the ability to add custom questions was essential for you, as we've designed it to make your day as perfect as possible. We're beaming with joy to be recommended by you and we're excited for your big day! 🎉

Rated 5 out of 5 stars

Amazing website!

We decided to use Say I Do as our website because we liked the design options. Upon using the website further, we realised how easy the whole thing was. Not only did it look great, but the guest page and events page was super easy and the website went down a treat with the guests! Would definitely recommend.

July 12, 2025
Unprompted review
Say I do logo

Reply from Say I do

We're thrilled to hear that you found our design options appealing and the usability of the guest and events page smooth. It's fantastic to hear that your guests loved the website too! 😊 Your recommendation means a lot to us. Happy wedding planning!

Rated 5 out of 5 stars

Amazing experience

Amazing experience, made it very easy to keep clear numbers on who was able to attend or not! Would 100% recommend

July 17, 2025
Unprompted review
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Reply from Say I do

🎉 We’re beyond excited to hear that our RSVP feature made your planning process easier and kept your guest list organised. Your recommendation means the world to us. Here's to the big day!!

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Rated 5 out of 5 stars

Such a big help for my wedding planning.

July 14, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your kind review! We're absolutely thrilled to hear that Say I do helped make your wedding planning easier. It's our goal to take the stress out of planning such a special day. Keep enjoying the journey towards your big day! 🥂

Rated 5 out of 5 stars

Brilliant tool

Brilliant tool, useful to invite guests, manage groups, keep on top of to do lists etc.

June 28, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your fantastic review! 😊 We're thrilled to hear that Say I do has been a brilliant tool for you, helping you invite guests, manage groups, and stay on top of your to-dos. It's exactly what we aim for. Keep enjoying the planning process, and here's to a wonderful wedding day! 🥂

Rated 5 out of 5 stars

Definitely 5 Star overall

Definitely 5 Star overall, made the planning, invites, meal choices and information website a breeze.

July 5, 2025
Unprompted review
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Reply from Say I do

Thank you for your fantastic review! 🎉 So excited to hear that our app made your wedding planning, invites, and meal choices a breeze. Your positive feedback is the reason we do what we do. Here's to many beautiful memories and a lifetime of happiness. Congratulations on your wedding! 🥂

Rated 5 out of 5 stars

Reduced stress

It was easy to follow and keep track of everything. Very helpful tool to use when you are getting married.

July 5, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for the delightful review! 😊 It's great that we made your journey to the altar a smooth one. It's our goal to make wedding planning easy and stress-free. Your kind words really make our day, and we're so excited we could be a part of your special day. Best wishes for your married life!

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Rated 5 out of 5 stars

Tried many websites and I would say…

Tried many websites and I would say this one was the very best. Easy to use and had many helpful features. highy recommend!

July 9, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your glowing review! 🎉 We're over the moon to hear that you found Say I do easy to use and helpful for your wedding planning. Your recommendation means a lot to us! Thank you for choosing us to be a part of your journey.

Rated 5 out of 5 stars

Would very much recommend

Would very much recommend
Used for our wedding a very user friendly!

June 21, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for the glowing recommendation! 😊 We love you found us user-friendly and we strive to make your wedding planning as smooth and enjoyable as possible. Cheers to a lifetime of happiness!

Rated 5 out of 5 stars

I was able to personalise every aspect…

I was able to personalise every aspect of my invite. The layout is easy to use and works beautifully.

February 4, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your glowing review! Your feedback is valuable to us as we strive to make wedding planning a joy for our users. Enjoy your beautiful, customised invites and the excitement they bring to your guests! 🎉

Rated 1 out of 5 stars

Purchased the Platinum package and…

Purchased the Platinum package and still had extra fees. Adding photos seemed to break everything and the website didn't work on mobile...

June 29, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thanks for your feedback. While our Platinum package includes access to all of our core tools, we do use third-party suppliers for some optional services like SMS sending, which means there are additional costs that need to be packaged separately. We understand this can be confusing and appreciate you raising it.
We're also very grateful you flagged the photo upload issue. This isn’t something we've encountered before, so we'd love the chance to look into it further. If you're open to it, please drop us a line at help@sayi.do with a few more details so we can investigate and improve the experience for everyone.
Thanks again for helping us do better.

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Rated 5 out of 5 stars

Easy to use

Easy to use, coordinate guests and share information. The check list can be good but sometimes annoying because you just want to use the rvsp and website not have a to do list

June 26, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thanks so much for your feedback! We're thrilled to hear that you've found our app easy to use for coordinating guests and sharing information. As for the checklist, we totally get that sometimes you might just want to focus on the RSVP and website features. Good news - you can just leave the checklist if it is not needed for your wedding planning. We're here to make your wedding planning as smooth and enjoyable as possible. Happy planning! 🎉

Rated 5 out of 5 stars

Great website and so easy to use

Great website and so easy to use. Love what is available to choose from. Will definitely be recommending to others

June 24, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your glowing review! 😊 It's thrilling to hear that you found our platform easy to use and enjoyed the variety of options available. It makes our day to know that you'll be recommending us to others. We're excited for your wedding and are here to help make your planning process as smooth as possible!

Rated 5 out of 5 stars

Best wedding website

We looked through quite a few different options for our wedding website and this was definitely the best. Importantly, it allowed the date in a UK format! It was easy to customise what we wanted to, without having to worry about the formatting. It also worked well on a mobile. We got many compliments on this website! Reasonably priced additional extras (the password protection was an essential for us).

April 2, 2025
Unprompted review
Say I do logo

Reply from Say I do

It's fantastic to hear that the mobile functionality and the UK date format were helpful for you. We're also glad that the password protection feature was essential for you - we understand how important privacy can be for such a special event. Your compliments truly brighten our day 🌞. Thank you for choosing us to be a part of your wedding journey!

Rated 5 out of 5 stars

The best Wedding site to use for…

The best Wedding site to use for wedding websites.
Everything was easy to use, and simple design which is exactly what we were looking for.

June 12, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for the glowing review! 🎉We designed it keeping our users in mind and we're glad that it's exactly what you were looking for. Enjoy planning your wedding and here's to a beautiful journey ahead!

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Rated 5 out of 5 stars

So far, so great!

So far, so great! We just sent out invitations with our wedding website, and all the links to accommodations are working, and everything is running smoothly. I love that you also have data on RSVPs and guest preferences. Love it! Worth the money!

June 20, 2025
Unprompted review
Say I do logo

Reply from Say I do

🎉 It's awesome to know you're finding value in the RSVP and guest preference features too. We're here to make your wedding planning as stress-free as possible! Thanks for choosing us to be part of your journey.

Rated 4 out of 5 stars

Easy to use

Easy to use, well thought out options & if I had any issues- the team responded quickly to help resolve them.
Please allow more flexibility with the seating plan- it was hard to move people around and make changes

June 15, 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for the wonderful review! We're thrilled to hear that you found our app easy to use and our team responsive. We understand the importance of getting the seating just right, and we have passed your comments on to the team. We're glad to have been a part of your wedding planning journey. 😊

Rated 5 out of 5 stars

Fantastic service

Fantastic service. We paid for premium to have a password. It was very easy to set up the page and was even easier to then manage. We used the QR code generated on physical invitations and nobody had any trouble sending their RSVP, dietary requirements, song requests etc.
Would highly recommend!!

June 19, 2025
Unprompted review
Say I do logo

Reply from Say I do

It's great to hear that the password feature and QR code worked seamlessly for you and your guests. So glad that everyone found it easy to send their RSVPs, dietary requirements, and song requests. We're just as excited for your wedding as you are! 🎉 Your recommendation means the world to us. Thanks once again!

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