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See what reviewers are saying

Rated 1 out of 5 stars

This company is fraudulent and a scam. Somehow they used my paypal account and deducted $10 per week for 9 months for a "subscription service" that they will not identify. I never ever authorised su... See more

Rated 3 out of 5 stars

I contacted sb7 today as I had noticed a PayPal subscription charge was due.I tried to cancel through PayPal with no luck. Eventually I found a number and was only waiting 2mins when a pleasant person... See more

Rated 5 out of 5 stars

I’ve been using service to find amazing deals, and the notifications always arrive at the perfect time. The platform is user-friendly and helps me save money. It’s a reliable way to stay updated on g... See more

Rated 5 out of 5 stars

Chargeblast makes it easy to play games, discover apps, and get fantastic discounts. The subscription process is quick, and the support team is always helpful when I need assistance. I enjoy using it... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Digital Advertiser


Contact info

2.4

Poor

TrustScore 2.5 out of 5

306 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

These scammers!!

These scammers!!! I don't know how they got acces to my paypal account. I never delt with sb7 mobile and I don't even know what they sale. I have reoccurring $8.99 on my paypal account. Watch out!!!!

January 8, 2024
Unprompted review
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Rated 1 out of 5 stars

I was getting 4.50 a month added to my…

I was getting 4.50 a month added to my 02 bill wondered how it happened and found that a crowd called SB7 MOBILE had been helping them self to my money and said I had signed up to it .
I requested a refund and am now in the process of going to the small claims court.

December 8, 2023
Unprompted review
SB7 Mobile logo

Reply from SB7 Mobile

Hi Bill,

We are sorry to hear you had a bad experience with our service.

Great to hear you've been in contact with our Customer Service team to request a refund. They will have explained how you subscribed through our pages which will either ask you for your mobile number or email address and require a PIN to be entered or further details to be subscribed.

We're here to help so if you need further evidence of how you specifically subscribed then please do get in touch with our Customer Services team again via Phone, email or via Live Chat here: https://1.link2.tv/cMDvnCF

Gareth
Customer Service Executive

Rated 1 out of 5 stars

Big Scam refund the money thieves

December 10, 2023
Unprompted review
SB7 Mobile logo

Reply from SB7 Mobile

Hi Mokhtar,

We're sorry you have had a bad experience with our services.

To submit your claim to investigate if you'd be eligible for a refund, you can contact our customer service team either on the customer support number we send with any SMS you may have received from us, or by chatting with us on our Live Chat here: https://1.link2.tv/cMDvnCF

This will be the quickest and fastest way to get your subscription's evidence and check if you'd be eligible for any refund.

Thank you,

Gareth
Customer Support Executive

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Rated 1 out of 5 stars

Scam of the highest order

I have been charged close to £15 extra on my Three contract very month for the last 3 months. I noticed it late due to my direct debit arrangement for mobile phone bills. When I called in Three customer service informed me that this is something they cant help as it is a third party service. I contacted SB7 on the number provided by Three and they informed me that I am subscribed to their Stripey offers which I have no idea how. This is an absolute scam where they make you enter your number online and charge you regularly for this. I can't understand how they can do this in a regulated market like UK. The company has worse ethics than the 'Nigerian prince' sending emails to everyone offering millions.

December 8, 2023
Unprompted review
SB7 Mobile logo

Reply from SB7 Mobile

Hey Thejo,

We are so sorry to hear you've had a bad experience with StripeyOffers.

To subscribe to our services, you have to enter your mobile phone number, whereby you'll then receive a PIN, which also has to be entered, followed by confirming our terms and conditions before we can subscribe you. This is aligned with all regulations set out by regulators in the UK.

Our team will have been able to provide you with the evidence of how you signed up if requested, but if not, you can get in touch with us again via our Live Chat page here: https://1.link2.tv/cMDvnCF

Again, we're very sorry you've had a poor experience but would love to ensure you have all the answers you need.

Thank you,

Gareth
Customer Support Executive

Rated 1 out of 5 stars

Scammers

Scammers
Scammers! Report!!

I'm with Three and realised that my bills have increased by £20 a month, I couldn't log in to check my bills so I didn't know what I was being charged for. Eventually I managed to log in and realised I have been charged £1.25 every 2 days by SB 7 Mobile, also operating as Dynamic Mobile and Stripey..etc, phone number that apparently sent messages to me is 88222. I never signed up to any of these scammers, I never used their services. More on the 24th September I received a suspicious text with a pin to sign up or ignore if "this wasn't you" message that was said "free message ". I ignored. On the 27th September I received another similar message and I ignored, blocked and reported as scam. Never received any more messages from them. My shock to realise they have been charging me£1.25 every 2 days for messages that I never even received, nevermind using their "services ". I must have contacted Three 20 times!!! Absolutely useless. How can Three allow their customers to be scammed this way is uncomprehensible. Three took unauthorised money from my account to pay these scammers, what is the evidence that was given to Three to show that I actually used these scammers services??? I can prove that I didn't. Funny that I received a call from an American woman saying good news we offer you a full refund and sent me text with a link. If you open the link they ask your sort code and account number and other personal details!!!!! Scumbags!!!! Report report and report. Mobile providers in my opinion are responsible for allowing these scammers to steal their customers.
First thing to do is text STOP to 88222, cost 12 pence. Notify your bank and stop payments. Contact phone provider and request evidence of any subscription in written.
Debit card cancelled, and I contacted every authority that I can think can deal with these bast***s
UPDATE
Following the response from the scammers here..
I never signed up to anything with you or any of your other 8 or 9 scam companies under which you operate to scam people, and you certainly can not prove that I did so. You'll not get my bank account details nor any of my personal ones, I don't know how you got my phone number or who sold it to you but you are reported to every organisation that can deal with you, scammers!!!

December 1, 2023
Unprompted review
SB7 Mobile logo

Reply from SB7 Mobile

Hey Doran,

Thank you for your notes here, we are sorry you've had a poor experience but it's great to hear that our Customer Support team have been in touch, hopefully, they went through the details they needed with you and why.

In terms of the service, to access any of our services we require you to sign up of your own volition by going through a sign-up process using your mobile, where you will have to enter your phone number or email address and receive a PIN. We can provide evidence of your subscription process if requested, and that can be requested from our Customer Support team.

If there's anything else you need, please do reach out to us.

Thank you,

Gareth
Customer Support Executive

Rated 1 out of 5 stars

There was no official "no star" rating so…

There was no office "no star" rating so to be able to warn others I had to give them one star. I have had a subscription service paid weekl of AUD9.99 via my PayPal be paid to them. Luckily I noticed after two payments and could cancel it. I have contacted the company as I have no information whatsoever as to what was purchased without my consent. I have therefore passed it on to PayPal to rectify. Extremely upset that this has been done but grateful it 2wasn't a huge amount (and I'm a pensioner).

November 15, 2023
Unprompted review
SB7 Mobile logo

Reply from SB7 Mobile

Hi Shez,
We are so sorry you’ve had a bad experience with the service.

To subscribe, you will have had to click on at least two of our web pages to confirm your subscription and enter your email address which is affiliated with Paypal for any subscription to go through.

It's great news that you've been in touch with us and Paypal as we can therefore deal with your request to unsubscribe diligently, as I'm sure our team are doing right now. However, if you need any more help, please do email us at help@sb7mobile.com, as we want to make sure everything is resolved for you.

Thank you,

Gareth
Customer Support Executive

Rated 1 out of 5 stars

Scam?

Have received 4 emails today, all sent at the same time stating they have received £1.50 for their service (???) and they will
Charge £4.50 a week. Never heard of them. Now need to go through credit/debit cards and banks to find out where/how it was taken and stop further withdrawals.

November 14, 2023
Unprompted review
SB7 Mobile logo

Reply from SB7 Mobile

Hi Angela,
We are so sorry you’ve had a bad experience with the service.

Let us reassure you that to sign up, you will have had to click on at least two of our web pages to confirm your subscription and will have been sent a PIN to enter to then subscribe.

If you’d like to get in touch with us, we can provide evidence of that if needed.

Again, we’d like to ensure you are not left unsatisfied without answers and we can certainly ensure you are unsubscribed, so please contact us via email at ​​help@sb7mobile.com or call 02081253903.

Gareth
Customer Support Executive

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Rated 1 out of 5 stars

They took money from my account without…

They took money from my account without my consent!

November 4, 2023
Unprompted review
SB7 Mobile logo

Reply from SB7 Mobile

Hi Seckin,
We are so sorry you’ve had a bad experience with the service.

Let us reassure you that to sign up, you will have had to go click on at least two of our web pages to confirm your subscription and will have been sent a PIN to enter to then subscribe.

If you’d like to get in touch with us, we can provide you with evidence of that if needed.

Again, we’d like to ensure you are not left unsatisfied without answers, so please do get in touch with us via email at ​​help@sb7mobile.com or call 02081253903.

Gareth
Customer Support Executive

Rated 1 out of 5 stars

I was on holiday in Edinburgh & needed…

I was on holiday in Edinburgh & needed info for a tour bus. Was at the bus stop & saw an advert for Bright Bus Tours which had a QR code. I scanned it & was asked to sign up not realising that in fact I had signed up to a service called alerts4u which immediately sent some text messages & charged £4.50 to my phone account. Alerts4u can somehow piggyback other companies QR codes. This is theft & should be illegal. So beware if using QR codes

October 31, 2023
Unprompted review
SB7 Mobile logo

Reply from SB7 Mobile

Hi Jason, we are so sorry you’ve had a bad experience with the service.

I can see that you've been in touch with our customer support team who are dealing with your query and you are unsubscribed from our service. I hope they have been most helpful.

If you need anything else from our team, please do get in touch with us via email at ​​help@sb7mobile.com or call 02081253903.

Gareth
Customer Support Executive

Rated 1 out of 5 stars

Started taking money from my palpay…

Started taking money from my palpay account, are I don't use it much and noticed £90 worth of money they have been taking since June 23. AVOID AND CHECK ACCOUNTS

October 18, 2023
Unprompted review
SB7 Mobile logo

Reply from SB7 Mobile

Hi Julie, we are so sorry you’ve had a bad experience with the service.
Let us reassure you that to sign up, you will have had to have gone through at least two web pages to confirm your subscription, and would have been sent a PIN to subscribe.
If you’d like to get in touch with us, we can provide you evidence of that if needed.
Again, we’d like to ensure you are not left unsatisfied without answers, so please do get in touch with us via email at help@sb7mobile.com or call 02081253903.

Glaiza
Customer Support Executive

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Rated 1 out of 5 stars

Scam company

Started taking money from my PayPal account without me signing up for anything! Beware of this company and check your bills!

October 16, 2023
Unprompted review
SB7 Mobile logo

Reply from SB7 Mobile

Hi Mary Lynn,

we're so sorry you feel like you've had a bad experience with us! We're keen to help in any way we can, so please do get in touch with us via email at help@sb7mobile.com or call 02081253903.

Glaiza
Customer Support Executive

Rated 1 out of 5 stars

SB7 Mobile Ltd.

Piggybacking on trusted companies these people by stealth ripped me off over£60 and I only found out because I was led to believe it was O2 and it wasn't. Will contact these people if I can and depending on outcome will contact rip off Britain @ Salford, then offcom. At least Dick Turpin wore a mask and faced his victims not like these people who don't care who they steal off including already struggling pensioners like myself.

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

An update on my review 3 days ago

An update on my review 3 days ago. Have now reported them to Action Fraud. It was a bit of a hassle but I persisted because something needs to be done. The more of us who report this to Action Fraud the better.
We shall see what happens.

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

Thought I was signing onto STV Player…

Thought I was signing onto STV Player by QR Code and never noticed it was this crew till it was too late. Sent STOP texts to the two numbers provided. Contacted my phone provider and they will block premier texts and reduced my buffer to zero..but not for another 11 days!!. Go figure. I better not get charged in that time as I've done everything but phone the company. Not phoning as no doubt it will be more money!!

September 5, 2023
Unprompted review
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Rated 1 out of 5 stars

SCAM

SCAM, SCAM, SCAM!!!!!!
How are they still able to operate? Go back to your phone provider and demand a refund because you haven't authorised this. We have tried to leave 3 times and have still been charged.
If your phone provider doesn't do this, tell them that you are leaving and do so (no idle threats).
Make sure you have evidence about requests to STOP.
Phone providers in turn need to put pressure on the powers that be to put a stop to this.

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

The UK Office for Fair Trading supports scammers

These scammers exist because of our useless Office of Fair Trading, which does absolutely nothing to prevent fraud. This particular lot have a mailing address at 2, Manor Farm, Old Wolverton in Milton Keynes, which is shared by 52 other "companies." It is privately owned with no share capital. They manage to infiltrate legitimate websites, such as TrainLine, offering what seems to be the cheapest rate for that particular day. Within seconds, £4.50 has been charged to your mobile phone - with much more to come if you do not stop it immediately. The owner is laughing all the way to the bank. There is little or nothing we can do but warn others through Trust Pilot and other websites. Perhaps a proper investigator can locate the owner at some point.

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

A total scam which I have been charged…

A total scam which I have been charged for but did not authorise.

August 12, 2023
Unprompted review
SB7 Mobile logo

Reply from SB7 Mobile

Hi Paul,

We apologize you've had a bad experience with us! We're very happy to assist and help, so please do get in touch with us via email at help@sb7mobile.com or call 02081253903.

Glaiza
Customer Support Executive

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