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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are generally very satisfied with the products, frequently highlighting their effectiveness and the visible improvements they observe, particularly with the neck and eye wands. Many users report positive results such as firmer skin, reduced lines, and a sculpted appearance, with some even stating they have stopped using other treatments. The quality of the products is consistently praised, with many expressing their intent to continue purchasing. However, some people were dissatisfied with their orders, mentioning issues like products not performing as stated or receiving sticky, gunk-like items. A few customers also reported problems with refunds and delayed shipments, leading to frustration and a decision to be more cautious with future purchases or to stop ordering altogether.

What people talk about most

Product

Clients share positive opinions on product. Many customers express satisfaction, highlighting that the... See more

Quality

Customers had positive experiences with product quality. Many reviewers praise the effectiveness of the SBLA... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

I’m surprised at all the negative reviews bc I’ve never had any problem with this company. I will be more cautious ordering from them in the future. As far as the products go, I love them! I use the... See more

Rated 5 out of 5 stars

Visible improvement on my neck! The purple neck wand erased my "necklace" lines and firmed up the front of my neck noticeably! After applying you can feel a warming sensation. I used regularly in t... See more

Rated 5 out of 5 stars

I have been using this brand for two years and have been extremely happy with the results! I stopped using Botox after using the liquid facelift wand. My other favorite product is the neck, chin and... See more

Rated 5 out of 5 stars

Easy to order. Regular discounts offered. Products work extremely well. Much less expensive and less invasive than Botox and fillers.


Company details


Contact info

3.2

Average

TrustScore 3 out of 5

52 reviews

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Rated 5 out of 5 stars

I started using all of SBLA products…

I started using all of SBLA products about a year ago. I have been extremely pleased with the results. My face and skin have visibly tightened and smooth. I will continue to use the products. too bad SBLA doesn't offer the 30% discount anymore.

July 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Great company with a great product

Great company with a great product! My order arrived very quickly and was well-packaged. The product works amazingly. The biggest compliment that I received was that I looked younger after using less than a week. I was thrilled to see how fast it began working and the results!

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Love these products!

I’m surprised at all the negative reviews bc I’ve never had any problem with this company. I will be more cautious ordering from them in the future.
As far as the products go, I love them! I use them every single day and can definitely tell a difference in my skin. Definitely will be reordering but will be more cautious going forward.

June 27, 2025
Unprompted review
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Rated 1 out of 5 stars

It was $250 in December

It was $250 in December, and now I find out they have filed for bankruptcy. My order was through a pay app and I have stopped them. They will get no more of my money. I requested a refund and instead got a message 2 weeks later stating orders would start to go out on May 17th. Not buying it.

December 8, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

I used to buy a lot from Sbla. I have had times where they charged me and then I would remind them they never sent me anything and would quickly receive it. Now they charged me in December and it is April and they haven’t sent me my stuff. I have contacted them and never get a response.

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Complete Scam

I placed an order in September 2024 and never received my product. When I would write in to 'customer service' I would be told that the items were on back order and would be shipped 'soon'. It has now been 7 months and I have heard nothing except that they charged my credit card. Complete scam.

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

SBLA filed for bankruptcy this past…

SBLA filed for bankruptcy this past March. I wiuld get in touch with your credit card companies to see if you can cancel the transaction because you didn't receive your merchandise. I contacted mine, just before they announced their filing. I wouldn't wait very long.
I did receive a reply back from SBLA wanting to know if I would like to repurchase these products (showing the money that I was refunded). Of course, when I clicked on it, they only offered to let me purchase the items at full price, not the sald price I had originally bought them for.
They have great products, the products are fantastic, so it must be terrible management behind the whole problem. So sad.

November 16, 2024
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Rated 1 out of 5 stars

Same experience as these other…

Same experience as these other reviewers. I ordered over $250 of products in December and never received them. I got one response from customer service in January that they had run out of stock and were replenishing but the product never came and customer service is now not responding over the last two months. I see now they also filed for bankruptcy in March. Will never order again

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

SBLA ARE THEIVES…

I placed an order at SBLA for $450 almost 3 months ago, but I never received my products, or was refunded my money. I’ve emailed them a few times, and they never responded. I called SBLA a few times, and they transferred my call to somebody who obviously did not answer, so it went into voicemail. I left long detailed messages and they never responded. DO NOT BUY ANYTHING FROM THIS COMPANY UNLESS YOU WANT TO LOSE YOUR MONEY!!! They are thieves!!!

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Hate how this ended.

I hate how my ending has been made with SBLA. A wonderful product but horrible customer service. Like others I I ordered from them on Dec.2nd 2024, no products and no reply to last few emails in Feb and March of this yr. Total rip off

March 29, 2025
Unprompted review
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Rated 1 out of 5 stars

I ordered in December 2024 and still…

I ordered in December 2024 and still have not received anything. Like others who posted, they stopped answering emails and phone calls. No way to get in touch and get update. Is this company still operating? Does anyone know????

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

I'll give them 1 star because the…

I'll give them 1 star because the products actually work! But I ordered a product in early December that still hasn't shipped and customer service has just stopped responding to me. I even asked if I could just switch the product to something else and nada. Such a bummer!!

December 4, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY..for the…

DO NOT ORDER FROM THIS COMPANY..for the automatic replenishment , they charge you and never send out the product(s)!!! And there is ZERO customer service . No ONE to call! No one calls you back after leaving a 'voice mail'. DO NOT ORDER FROM THEM. Fair warning..

February 18, 2025
Unprompted review
Rated 1 out of 5 stars

Like all of the other reviewers here

Like all of the other reviewers here, I placed a Black Friday order on Dec. 2 but have never received it. Emails were answered in the beginning and last one in Feb. asked if I wanted to cancel my order. I replied ‘yes’ but have never received a refund. I have emailed 3 times since but now they just won’t answer me. I will get in touch with my credit card provider to see what can be done

March 18, 2025
Unprompted review
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Rated 1 out of 5 stars

I have purchased from this company in…

I have purchased from this company in the past with no issues, but my last order was placed December 3 and I have yet to receive the $245 worth of product I ordered. I emailed the company in January and got a canned response indicating there were supply issues and that my items would ship as soon as possible and in the meantime, they gave me a 15% off coupon code. I just emailed them again last week and got no response at all. I have checked their social media and found that I am not the only one who ordered and didn't receive their products either. I just want my money back.

December 3, 2024
Unprompted review
Rated 1 out of 5 stars

Orders not fulfilled

I love their neck wand, but I also have unfulfilled orders. One from December 2024 and one from January 2025, different products. I'm very disappointed that their customer service will not respond. Not sure what's going on, I've been a customer for years and never had any problems.

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Garbage customer service

The neck wand really worked wonders and got me hooked! I have now been waiting since November 24 for my order. They are ignoring emails and earning interest on everyone’s money that they happily took. Disgusting lack of customer, service or care for your brand.

November 24, 2024
Unprompted review

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