SBS Hair Reviews 156

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly and are well-packaged. Many people appreciate the quality of the products, finding them true to their description and effective. The ordering process is frequently described as easy, and the overall service provided by the company is highlighted as excellent, with some reviewers enjoying the added touch of a sweet treat with their order. However, some people were dissatisfied with the delivery process, specifically mentioning issues with FedEx requiring a signature without prior notification or leaving a card. A few other people also felt that while the delivery was excellent, the product itself did not suit their specific needs.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the super quick and... See more

Product

People report positive experiences with products. Customers consistently praise the quality of the products,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficient and swift... See more

Order

Clients share positive opinions on order. Reviewers found the ordering process very easy and appreciated the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, products are all amazing and the service you get from the representatives is second to none, they are all so friendly and so helpful. Highly recommend

Rated 5 out of 5 stars

Great products available Great price Quick service Good packaging Little surprise in every delivery 🤩

Rated 5 out of 5 stars

Excellent. Well packaged, speedy arrival. I love the sweet surprise too, nice personal touch

Company replied

Rated 5 out of 5 stars

The website was easy to use. The order was delivered in great time, and well packaged. And then there was the sweet treat for that added 'thanks for your order', great touch



Company details

  1. Hair Product Store

Written by the company

Our mission is to provide modern, diverse, sustainable and ethical brands, and business support to Hairdressing Salons. We will offer an honest and trustworthy service, and emphasise on being together.


Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Fedex as yet have not delivered my…

Fedex as yet have not delivered my parcel, as it requires a signature. However, I was unawate of this requirement until I phoned them yesterday, post two failed deliveries. It would have been helpful to understand this at the point of order and asnpart of Fedex communication and allowed me to reschedule an appropriate date. There was also no card left on either occassion. Hopefully this feedback re. your courier is helpful, as they are respresenting you within the customer experience received.

May 1, 2026
Rated 5 out of 5 stars

Fast delivery

Fast delivery, products are all amazing and the service you get from the representatives is second to none, they are all so friendly and so helpful. Highly recommend

March 31, 2026
Rated 5 out of 5 stars

Brilliant company

Great service from this company and a very speedy delivery. Even a little bag of sweeties as a treat . Thank you

March 10, 2026
Rated 5 out of 5 stars

Great experience

Great products available
Great price
Quick service
Good packaging
Little surprise in every delivery 🤩

January 29, 2026
Rated 5 out of 5 stars

Great products

Great products, great service

January 4, 2026
SBS Hair logo

Reply from SBS Hair

Thanks for your review Janette, we are happy that you love our products and service.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Thank you for a little sweet bag :). Highly recommend.

December 8, 2025
SBS Hair logo

Reply from SBS Hair

Thank you for the 5* review, we hope you enjoyed the sweets!

Rated 5 out of 5 stars

I found the app easy to use ,and once…

I found the app easy to use ,and once I'd placed my order, it was easy to track, and my order arrived on the date given, it was packaged really well
Excellent service

November 19, 2025
SBS Hair logo

Reply from SBS Hair

Online ordering at SBS is quick and easy, we are happy that you found this process smooth. Thank you for your business.

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