My parcel was delivered to the wrong house. I have a parcel box clearly labelled informing the delivery driver to leave my parcels in the box. Not only was it delivered to the wrong house it was l... See more
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See what reviewers are saying
Ordered my favourite hair product from SBS for the first time, it arrived well packaged even individually wrapped in tissue paper in the box. Great company & service will use again.
My very first experience of dealing with this company. A first class service. Excellent customer service. Will most certainly use them again, and recommend them to my friends. Thank you SBS , you save... See more
I discovered SBS from browsing ebay but found it was cheaper to buy direct from their website - especially if buying multiple items. Delivery was quick and items were perfect new/sealed condition.
Company details
Written by the company
Online retailer since 1995 providing hair, body and beauty care including niche brands such as Parker Safety Razors, Marvis ToothPaste, Kappers KIS, Men-u hair care, Proraso Shaving products, L'Anza hair products as well as a full range of mens and ladies designer fragrances.
Contact info
125 Coldharbour Road, BS6 7SN, Bristol, United Kingdom
- 0117 9041744
- sales@sbs-uk.net
- sbs-uk.net
4.3
Excellent
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased.Very efficient.
Very efficient.
Item delivered quickly.
Will definitely use again.
September 6, 2023
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every time fast send out always great…
every time fast send out always great products and good prices use most months to buy
July 30, 2023
Good value and postal service
July 21, 2023
What's not to like ??
Competitive price, very good communication, delivered as promised - what's not to like !! Excellent 10/10 👌🏻
June 24, 2023
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Very fast delivery
June 15, 2023
Came on time
Came on time, as ordered with a few tiny samples to sweeten things. No grounds to mark down. Thank you.
May 12, 2023
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Reply to your last Emai! Would not use this company again!
Ref to your last email, if you LOOK CLOSER, I told you i tried to email you few times or more after my order to Cancel it, you did not reply because you knew it was going to be sent and done nothing about!!! As regards to your issue with PayPal I was advised by them to just not accept it, you also mentioned it could take up to 3 be weeks to get a refund by Royal Mail!! I've sent parcels back to China and refunded in 7 days, you just ignored my emails until it could no longer be stopped!! That's what you did!! Now if you can not take criticism as well as the good it's time to get out Mr attitude! End of!!!!!
Have a lovely day,,😉 Andy Houlston!
April 25, 2023
Unprompted review
Great selection of some excellent…
Great selection of some excellent products both for him and her at very reasonable prices you really can’t go wrong with SBSuk
March 8, 2023
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Great products with great service and…
Great products with great service and fast delivery. Thank you.
January 31, 2023
Product dispatched and received within…
Product dispatched and received within a timely frame, thank you! Great product and will shop here again!
October 12, 2022
Fast delivery
Fast delivery on a Lanza shampoo set. Also received a nice little free gift of a Lanza hair mask. Will definitely purchase from again. Thank you 😊
September 24, 2022
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Ordered over a week ago and still not…
Ordered over a week ago and still not arrived. ‘Tracked delivery’ and Royal Mail site just says we haven’t attempted delivery yet? Has it actually been posted?
October 1, 2022
Reply from SBS UK Hair & Beauty
We can confirm your order was received on Sat 24th Sept and dispatched on Mon 26th Sept as we do not have a collection on the weekend. As you selected our standard delivery service “Royal Mail 48”, your order was due to be delivered from Weds 28th Sept onwards however due to the Royal Mail industrial action this week, it would appear your parcel has been delayed in being delivered and apologies for this inconvenience caused by the Royal Mail.
Good service and great product
I had been looking for this product for some time and was delighted to find it at SBS. The dispatch and shipping were timely, over all well done!!
September 16, 2022
Very happy with the product!
September 4, 2022
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