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Company details
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Scala.ai is the first operational intelligence platform built for modern contact center and CX leaders. Scala helps organizations understand how their CX operations behave across systems, channels, human agents, and AI – and act deliberately where it matters most. As contact centers evolve into hybrid environments with people and AI agents working together, Scala provides a unified intelligence layer that is embedded across your existing CX systems to connect insight to action, giving leaders the clarity needed to manage performance, cost, and customer outcomes.
Contact info
777 108th Ave NE, 98004, Bellevue, United States
- marketing@scala.ai
- scala.ai
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