Hired them to create a tracing report and forensics analysis for me. They brought a perfect result just in two weeks. They also consulted me on how to move forward, which helped in many ways to unders... See more
Company replied
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See what reviewers are saying
Going great for now. Was initially hesitant to hire them due to fees involved, you have to pay upfront, etc… They have traced my cryptos so far and the police is helping me out here. I am hoping for t... See more
Company replied
Real pros, they offer different solutions and being transparent from the beginning. They told me straight up - there is no guarantee. Whoever guarantees refunds is just a scammer! Be wise choosing the... See more
Company replied
Their team was knowledgeable and handled my case with care, but I was overwhelmed by how much documentation was needed. Honestly, I almost gave up halfway. In the end, we managed to recover around 40%... See more
Company replied
Company details
Written by the company
Scam Help (registered in The Netherlands under Transparent Business Solutions B.V., Company Number 78091624) is a dedicated team of professional IT forensic analysts, bank fraud specialists and case coordinators with vast working knowledge in online trading scams and other types of fraud. Scam Help assists clients to recover their lost funds and return stolen wealth to its rightful owners. We provide our clients with hi-end tailor-made solutions dealing with all classifications of financial fraud in order to help regain their lost assets no matter how dire the situation might seem.
Contact info
Kalvermarkt 53, 2511CB, The Hague, Netherlands
- +31 70 2629201
- support@scamhelp.net
- scamhelp.net
Great and reliable
Great and reliable. Totally positive experience, these guys do the job.
August 9, 2022
Unprompted review
Reply from Scam Help
Thanks for your review! We appreciate your time and effort!
We are glad you are satisfied with our recovery services.
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Total waste of time and money.
Total waste of time and money.
Took my money and did zero
June 26, 2022
Unprompted review
Got around 70% of my loss recovered…
Got around 70% of my loss recovered within 4 months (keeping in mind their fees it is actually around 50%). A bit pricey from my point of view, especially since they don't guarantee any results.
April 11, 2022
Reply from Scam Help
Thanks for your feedback regarding Scam Help services. We are glad we were able to obtain a partial recovery.
In cases like yours, we can not guarantee a full recovery, but we do our best to make sure we bring justice to you.
Congratulations from the team!
My experience is totally positive
My experience is totally positive. Very professional. Always fast response. Managed to assist me with a dispute against Cyprus-based investment company. Got a compensation directly from a firm within approximately 90 days. Good job!
April 10, 2022
Reply from Scam Help
Hello Mark,
Thanks for high appreciation of our funds recovery services.
Scam Help wishes you and your family to stay safe online.
Legit and trustworthy
Helped me to resolve a very complicated situation with my bank.
April 4, 2022
Unprompted review
Reply from Scam Help
Thanks for your feedback, Mihael. Your opinion is very important for us, we are glad we were able to resolve your situation.
Yours,
Scam Help
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Great service
Worked out perfectly for me. I got my issue resolved in less than 3 months.
April 4, 2022
Unprompted review
Reply from Scam Help
Thanks for your review, we highlu appreciate the level of your tust and a positive feedback you provided us with.
We are glad we were able to resolve your issue and wish you to stay safe online.
Happy that I chose to open my case.
Happy that I chose to open my case with Scam Help. Edan was very helpful from the beginning, he explained the process in a very precise way, so I had only to hand over all the documents to them and they started the process on my behalf. It required my involvement in certain stages, but all in all, the absolute majority of the work was done on their end.
I have to post some documents to my bank, etc. Everything went just fine, even though the bank initially refused my claim. Scam Help got the regulators involved and then they put some pressure on my bank which resulted in partial recovery. I really appreciate your assistance!
March 16, 2022
Unprompted review
Reply from Scam Help
Thank you for the review Declan,
We are very happy we could assist you! The process for recovery can take time like you mentioned, but in the end we feel that it is truly worth it. We appreciate your business. Take care, and all the best.
No help for small accounts.
March 1, 2022
Reply from Scam Help
Hello,
We are sorry we were not able to help you to resolve the 100$ crypto claim. Moreover, we are quite upset that you started blackmailing us and saying that you will keep posting bad reviews unless we trace the funds and make sure you are provided with a refund.
This is not how the system works, tracing is a pricy service we provide for the case with a loss of over 10.000 EUR.
We also are not able to take on cases with a loss less than 1500 EUR.
In this particular situation, we informed you that we are not able to help and tried to give you free advice on how to proceed.
Best regards,
I really appreciate your advise even…
I really appreciate your advise even though I had expected that you would be resolving the matter for me. But l thank you and I shall be referring people to you soon. Thanks.
February 24, 2022
Reply from Scam Help
Good day,
Please note that each case is different and it is quite obvious that, unfortunately, we cannot take on every case. But we are always here for you to provide you with a free consultation and some assistance to make sure you are fully aware of your consumer rights.
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They didn't solve my problem neither…
They didn't solve my problem neither they are able to stop scammer company skoop inu
February 24, 2022
Reply from Scam Help
Thanks for reporting the scam. Please note that we are not always able to resolve each and every case, but we indeed do our best to provide all the victims with some reasonable assistance.
Thanks for reaching out to Scam Help, we appreciate your positive feedback and we are glad we were somewhat helpful.
There did very well to recover my…
There did very well to recover my money,all the amount has been covered totally from my first Bank and around 13% from the second bank Has coverd and the company keeping working hard to cover the remaining amount. Special thanks to Kathrein who managed all the emails and letters and did very well to help me cover my money.
Thanks a lot Scam Help
February 21, 2022
Reply from Scam Help
Thanks for your review, Mouaid! We truly appreciate it.
Your case is indeed quite complicated since it is related tocrypto transactions. As we previously explained to you, it was possible to obtain a refund here, since the payment facilitators are not fully regulated in the UK where you reside.
Please be advised that your second case is still in progress and we still believe we can get more money back here.
Yours,
Scam Help
I contacted scamhelp after being the victim of a scam
I contacted scamhelp after being the victim of a sophisticated scam. I was a bit hesitant at first as I didn't want to loose more money but speaking to them I decided to engage them, I was glad I did as they recouped the total amount plus interest. In light of my experience I would recommend them; they guided me through every step of the process. It does take time, but be patient.
Thank you scamhelp
February 11, 2022
Reply from Scam Help
Thanks for sharing your experience.
It means a lot to us!
Please note that we still have some funds to be recovered in regard to your case, so your case manager will be in touch with you soon.
They are understanding and helping good.
I m sure i will get my money back from fraud online jobers by this scam help
February 2, 2022
Reply from Scam Help
Thanks for sharing your feedback, it is very important for us.
We are glad we were helped you to resolve the matter.
Yours,
Scam Help
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Good service to recommend
January 31, 2022
Reply from Scam Help
Thank you for taking the time to review your experience with us! It’s always great when we can help our customers the most out of their cases!
I went to Scamhelp.net last November…
I went to Scamhelp.net last November 19/2021
At this time still waiting for the outcome.I wish soon Katherine Jensen could give me smile on my very stressful situation.I lost huge amount of money .As a newbie someone helpme and I rely everything with her because my expectations once my funds in Binance no one can touch because it was under my name.The person who is helping me was disappeared after big arguments between us.She showed me everything that my funds everything was in Binance but!as a newbie how do I know that my money are all gone.Her name is ANN COLLINS.I'm not sure if it is a real name of fake.This is my very bad experienced to those scammers.Ms.KATHERINE JENSEN AND ROBBY MARK ARE VERY NICE GIVING ME AN ADVICE IN THE FUTURE NOT TO DO IT AGAIN.THEY ARE VERY HELPFUL.THANK YOU GUYS.IN THAT CASE I HAVE TO GIVE THEM 5 STARS.I REALLY TRUST ON THEM THAT ONE DAY MY LIFE WOULD BE A NORMAL LIFE WITH THEIR HELP.
NILDA
January 27, 2022
Unprompted review
Keep away for them!!!
From my experience with them, my strong advise is don’t waste your money and time! It had taken me numerous emails and WhatsApp chasers to them and the case handler, Kathleen Jansen to get an update on my case. . She hardly replied my emails and only did so after I had written a review here last month. She also claimed that my WhatsApp messages weren’t received as they had changed the number!
I had approached them a few days after discovering my BTC were scammed on a fraudulent trading website in April 2021. After reviewing the case based in the information that I had provided them, they confidently told me that there is a high chance of recovering my losses and that it would take a time frame of about 8 to 12 weeks. I paid an upfront payment of Euro 500 and agreed to a cut of the recovered sum to them in order to start the case.
Now in December, I finally receive an email from them stating that they are unable to recover anything despite having confirmed with multiple financial authorities that the merchant was indeed internationally recognized as a scam. LocalBitcoins where I had transferred my BTC from to the fraudulent website was not helpful to even investigate the transactions and blamed me for authorizing these transactions. After the dispute with LocalBitcoins proved unsuccessful, they proceeded to complain officially to the Financial Ombudsman Service. They claim to had waited and challenged the decision through the services of FOS, however, the FOS hasn't provided any solution based on the fact that regulatory bodies determined that the payment facilitator cannot be held responsible for transactions that were authorized to be transferred to scam merchants.
Now Scamhelp informs me that there are few chances of recovering the lost funds and will consider my case closed until a further time when legal counsel determines that they have a viable case for a class-action lawsuit.
I feel that they had just taken advantage of me as a scam victim at the end of the day!!!
December 7, 2021
Unprompted review
Reply from Scam Help
Hello sir,
Please note that we reassessed your case and ready to provide you with more details.
Please note that your case was related to a crypto platform not authorised to provide any services in your country of residence.
We took all the necessary steps to approach the crypto platform, the regulators, etc.
Later down the road we advised you to lodge a complaint with your bank since the crypto platform in question shouldn't have provided you with any services (shouldn't have opened an account for you) in the first place.
You refused to approach your bank. We informed you that it is an important step that can potentially help to recover the funds, but you insisted on not getting your bank involved.
Therefore, at this stage we can't really move forward with your complaint anymore.
On your end, you failed to cooperate and decided not to stick to the strategy we created, therefore we were not able to achieve the desirable result here.
Each case is different, we can't undertake the success in 100% of the cases. Sticking to our guidance is the key to success, we took multiple steps to recover the funds, but since you were not willing to move forward with your bank, we had to close your case.
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Good firm
Good firm if you need to recover some money. I paid to a forex company that didn’t want to release the profits. They got it all sorted
November 23, 2021
Reply from Scam Help
Thank you for posting your positive review. At Scam Help, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner.
So much help within one company!!!
I referred my situation to them 2 months ago and I didn't expect it to get resolved so quickly and efficiently.
They took care of the situation!
Can't be happier regarding the outcome, true professionals
November 19, 2021
Unprompted review
Reply from Scam Help
Thank you so much for your five-star review. We are delighted to hear that you had a positive
experience with us at Scam Help.
Reply from Scam Help
Thanks for your feedback.
We are glad you are satisfied with the service and happy about your experience.
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