Over the last 4 months we purchased numerous items including a kiln and wheel from Scarva. Communication regarding delivery could not be better and we were able to pick the day the kiln arrived which... See more
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When you encounter someone who genuinely makes a difference to your shopping experience, it encourages you to use the Scarva site more frequently to order additional items. When I ordered a Raku burne... See more
The service I received from Brendan at Scarva was great. He helped me with a few things and I really appreciate it. The delivery was good and everything packaged so well.
The product itself was quite expensive, but then it contains 24k gold! But it was in line with other retailers. I liked the fact that instructions were given before you even purchase it, and following... See more
Company details
Written by the company
Clay For Pottery, Pottery Paint, Pottery Wheel, Pottery Supplies, Pottery Glazes, Pottery Materials, Pottery Equipment, Art Supplies & Materials
Contact info
Unit 20 Scarva Road industrial Estate, Scarva Road, BT32 3QD, Banbridge, United Kingdom
- sales@scarva.com
- scarva.com
You should know
Hasn’t replied to negative reviews
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Speedy delivery.
Great except I would still rather be…
Great except I would still rather be able to go into the shop and collect and buy.. The delivery is good but I think they need to open shop again nothing better than seeing things in person I would most likely buy more if in person.
Always prompt and brilliant products
Ordered online for in-person pick up
Ordered online for in-person pick up. A quick and seamless experience.
Fast delivery
Great customer support
Just starting out on this exciting journey. Very helpful on which product to buy. Even ran some tests on a new combination of glazes overnight and showed the results.
Orders were fulfilled promptly.
excellent service
So helpful
I’ve had nothing but a positive experience with Scarva - plus numerous questions answered by the staff, due to being an inexperienced person starting out in the world of pottery. 10/10 to this company. Many thanks.
Good quality and variety of products
Good quality and variety of products , orders arrived quickly and on time .
Prompt and efficient service
No problem in ordering online. Good quality productas before
Brilliant thank you
Great service
Great service! I made an error on my order and received a call from your company making me aware so that I could amend. Many other companies would just have sent what I ordered. Thank you!
Fantastic service
Absolutely fantastic service/experience shopping with theses wanted a pottery wheel for my wife was extremely helpful and quick to reply a had to wait few weeks till I got paid as I was in tight financeal situation to purchase the wheel I wanted and there was only one left. Brenda who I spoke to put the wheel aside till I got paid my wife was extremely happy. I feel the customer service was above and beyond would highly recommend and shout out to Brendan thanks alot
postage costs a scam
Ordered a product described as 'fine modelling tools'. The product is anything but. As the customer has to pay for postage in BOTH directions I am way out of pocket.
Scarva benefits from having no physical stores but passes on postage costs to the individual. The evils of internet shopping. But do we have a choice now?”
A good range of products hence the two stars but why would you if you had a choice of a friendly local supplier?
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