Scarva Pottery Supplies Reviews 131

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Over the last 4 months we purchased numerous items including a kiln and wheel from Scarva. Communication regarding delivery could not be better and we were able to pick the day the kiln arrived which... See more

Rated 5 out of 5 stars

When you encounter someone who genuinely makes a difference to your shopping experience, it encourages you to use the Scarva site more frequently to order additional items. When I ordered a Raku burne... See more

Rated 5 out of 5 stars

The service I received from Brendan at Scarva was great. He helped me with a few things and I really appreciate it. The delivery was good and everything packaged so well.

Rated 5 out of 5 stars

The product itself was quite expensive, but then it contains 24k gold! But it was in line with other retailers. I liked the fact that instructions were given before you even purchase it, and following... See more

Company details

  1. Craft Store

Written by the company

Clay For Pottery, Pottery Paint, Pottery Wheel, Pottery Supplies, Pottery Glazes, Pottery Materials, Pottery Equipment, Art Supplies & Materials


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You should know

4.8

Excellent

TrustScore 5 out of 5

131 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer support

Just starting out on this exciting journey. Very helpful on which product to buy. Even ran some tests on a new combination of glazes overnight and showed the results.
Orders were fulfilled promptly.

December 18, 2024
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Rated 5 out of 5 stars

So helpful

I’ve had nothing but a positive experience with Scarva - plus numerous questions answered by the staff, due to being an inexperienced person starting out in the world of pottery. 10/10 to this company. Many thanks.

November 17, 2024
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Rated 5 out of 5 stars

Great service

Great service! I made an error on my order and received a call from your company making me aware so that I could amend. Many other companies would just have sent what I ordered. Thank you!

October 18, 2024
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Rated 5 out of 5 stars

Fantastic service

Absolutely fantastic service/experience shopping with theses wanted a pottery wheel for my wife was extremely helpful and quick to reply a had to wait few weeks till I got paid as I was in tight financeal situation to purchase the wheel I wanted and there was only one left. Brenda who I spoke to put the wheel aside till I got paid my wife was extremely happy. I feel the customer service was above and beyond would highly recommend and shout out to Brendan thanks alot

October 18, 2024
Rated 2 out of 5 stars

postage costs a scam

Ordered a product described as 'fine modelling tools'. The product is anything but. As the customer has to pay for postage in BOTH directions I am way out of pocket.
Scarva benefits from having no physical stores but passes on postage costs to the individual. The evils of internet shopping. But do we have a choice now?”
A good range of products hence the two stars but why would you if you had a choice of a friendly local supplier?

October 16, 2024
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