SCA Self Storage Ltd Reviews 

423
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and knowledgeable, making every interaction pleasant and efficient. People frequently highlight the excellent customer service, noting the team's professional and accommodating approach. The overall service is described as faultless, providing an easy, hassle-free, and smooth process from start to finish. Reviewers also appreciate the clean, secure, and well-maintained facilities, often mentioning the convenience of 24/7 access and straightforward entry. The user experience, including the website, is frequently described as easy to navigate for selecting units. Many feel their belongings are safe and secure, giving them peace of mind.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

Customers had positive experiences with service, often describing it as great, amazing, and exceptional from... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, efficient, and... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of getting a... See more

Facilities

Users describe positive interactions with facilities, highlighting them as clean, tidy, and easy to access.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We rented a container to store our garage equipment in whilst downsizing and moving home. The container at Dishforth was easy to find, the facilities were clean and tidy. Access was 24hours and John... See more

Company replied

Rated 5 out of 5 stars

We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more

Company replied

Rated 5 out of 5 stars

First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more

Company replied

Rated 5 out of 5 stars

Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Records Storage Facility
  4. Storage Facility

Written by the company

We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(423)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super Efficient

Friendly, efficient and accommodating.

July 22, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the lovely review. We’re pleased our team made everything friendly, efficient and straightforward for you.

Rated 5 out of 5 stars

Top notch storage.

The experience was quick and easy. The staff work with you on every step of the set-up. If you need storage space, sca is a quick and simple solution.

July 25, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, Michael. It’s great to hear that setting up your storage was quick and easy and that our team supported you throughout the process.

Rated 5 out of 5 stars

Fantastic communication with staff at…

Fantastic communication with staff at SCA. The site itself is clean and safe. Perfect for a single woman like myself to go at anytime and not feel uncomfortable when loading unit.
Definitely recommend this company and site in Pontefract.

July 21, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for such a thoughtful review, Yvonne. We’re delighted that you’ve found our Pontefract site clean, secure and comfortable to access at any time. We really appreciate your recommendation.

Rated 5 out of 5 stars

The cost was a fraction of what I…

The cost was a fraction of what I expected for the size. Easy to get a unit with SCA staff and absolutely so helpful. Thomas at SCA set us up and closed our account without any issues. Thank you.

July 21, 2026
Unprompted review
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, Alice. We’re delighted that you found the unit good value and the whole process straightforward. We’ll make sure Thomas sees your kind comments.

Rated 5 out of 5 stars

easy to book

July 14, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, Jan. We’re pleased you found the booking process so easy.

Rated 5 out of 5 stars

Every thing was easy to sort staff…

Every thing was so easy to sort staff are plesant and welcoming and access a breeze once i remembered the code
Thanks

July 18, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, David. It’s great to hear that everything was easy to arrange, our team made you feel welcome and access has been straightforward — once the code was remembered!

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable staff
Great communication
Simple process

July 12, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the great feedback, Mary. We’re pleased our friendly team, clear communication and simple process made everything easy for you.

Rated 5 out of 5 stars

Great service all round

Very helpful sales staff, Tom Webb was very patient answering all our questions.

Accessing the storage on the first day was really straight forward and the info sent was helpful.

July 10, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, Hannah. We’re pleased Tom was able to answer all your questions and that accessing your unit for the first time was straightforward. We’ll pass your comments on to him.

Rated 5 out of 5 stars

Friendly efficient staff

Friendly efficient staff, nice secure and clean unit, would recommend if you need to book some storage

July 14, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for your review and recommendation. We’re glad you found our team friendly and efficient and your unit clean and secure.

Rated 5 out of 5 stars

Great customer service with affordable…

Great customer service with affordable pricing. Really easy to get started and everything you need on site to move your stuff from the loading bay to your unit.

July 10, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, David. We’re delighted that you found our pricing affordable, the setup process easy and the equipment on site useful for moving everything into your unit.

Rated 5 out of 5 stars

Strongly recommend and worth a chat to work out all requests. Just call

I delt mainly with Sarah 1 and then Tim and finally Sarah 2 (a younger sounding version of Sarah 1). All three members of staff were understanding to my situation and very accommodating to all of my requirements and "special" requests. I was given a perfect experience in all aspects from a man in need. And I can assure you this review is 100% true and accurate and also I can verify I have no family relationship with anybody working as SCA and my review is without any money changing hands. Just a great service and strongly recommend

July 9, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for taking the time to leave such a detailed review, Lee. We’re delighted that Sarah, Tim and the rest of the team were able to understand your situation and accommodate your requirements. We’ll make sure your kind comments are passed on to everyone involved.

Rated 5 out of 5 stars

Extremely helpful and informative…

Extremely helpful and informative conversation with the Lady on the phone making the whole booking process very easy ,would definitely recommend to others

July 4, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, Terry. We’re pleased our team made the booking process easy and gave you all the information you needed. We really appreciate your recommendation.

Rated 5 out of 5 stars

Helpful

Helpful, efficient, Friendly!

July 2, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, Paul. We’re pleased you found our Sunderland team helpful, efficient and friendly.

Rated 5 out of 5 stars

Very helpfull

Very helpfull , quick replies , units clean and easy to access

July 1, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you, Margaret. We’re pleased you found our team responsive and helpful and that the units at Pontefract were clean and easy to access.

Rated 5 out of 5 stars

Really easy process all done online

Really easy process all done online
Excellent customer service explaining everything very pleasant staff

June 23, 2026
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for your review, Paul. We're delighted to hear you found the online booking process quick and easy, and that our team took the time to explain everything clearly. Providing excellent customer service and making storage as straightforward as possible is exactly what we aim for. Thank you for choosing SCA Self Storage Pontefract, and we hope to be of assistance again in the future.

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