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ScentRabbit Reviews 120

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TrustScore 4.5 out of 5

4.7

Perfume Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their authenticity and the appealing fragrances. Many people are particularly satisfied with the competitive pricing, noting that they found products at significantly lower costs than retail. The efficiency of the delivery service is also frequently commended, with numerous consumers appreciating the fast processing and shipping times. However, some customers also noted issues with delivery, including lost packages, damaged items upon arrival, and delays without clear tracking information. A few reviewers also mentioned concerns about products being improperly packaged with limited protective material.

What people talk about most

Product

Reviewers mention positive feedback about product quality and authenticity. Many customers were happy with... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Price

People report positive experiences with price, consistently highlighting great deals and low prices for... See more

Quality

Consumers find quality to be positive, often praising the authenticity and excellent condition of products.... See more

Based on these reviews

Rated 5 out of 5 stars

ScentRabbit did not disappoint 👏 I was totally happy with my purchase. It's a legitimate company.I was happy I paid much less for my cologne then had I purchased it from an upscale retail store. T... See more

Rated 5 out of 5 stars

I am pleased with my purchase, this website has excellent niche fragrances. The best part of my first purchase was the price on the fragrance I was looking for, the cherry on top of the cake was the f... See more

Company details

  1. #12 of 52 best companies in Perfume Store
  2. #11 of 32 best companies in Flavours, Fragrances and Aroma Supplier

Written by the company

Our mission to provide everyone with access to the perfect fragrance remains the same and we look forward to continuing to provide our customers with new and exciting scents for years to come. We know that selecting a fragrance can feel overwhelming… especially when you are ordering online! And when you are ready to commit to a full bottle of perfume that you love, we are pleased to offer you those perfumes as we are working directly with many brands and growing our retail collection everyday. We are here to support you throughout your fragrance journey and ensure that you find the best scents for you! Feel free to contact us for any assistance you may need.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Second chance on fragrance

I took a chance and gave Scent rabbit a second chance. I’m glad I did shipping was extremely fast fragrance came as expected. Had no problems whatsoever this time around would definitely use again.

March 4, 2025
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Rated 1 out of 5 stars

Company canceled order after sending…

Company canceled order after sending out shipping confirmation. Concluded that a proper course of action for their mistake would be to offer a meager coupon for a future purchase. I can not recommend this company to others in good faith.

November 29, 2024
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Reply from ScentRabbit

Hello Aretina,

We explained that while we were switching inventory systems this item was not marked as out of stock while it was out of stock. We did not expect there to be an error with the counts as we spent a few days doing inventory. We proceeded to fulfill our orders and hence we printed all the labels and afterwards noticed that this error happened. We immediately reached out once we noticed this and offered a $10 gift card as is part of our policy. Once you expressed your discourse with our attempt to rectify the situation we offered to send you a free discovery set in which we then received o reply.

I apologize that this occurred, we reached out again to rectify this situation.

Rated 5 out of 5 stars

Gris Charnel by BDK

Gris Charnel is the most delicious scent I have found in a long time. I am a perfume snob, and since I've worn it, I have gotten many compliments. They say it is not strong, but it is like a beautiful halo of aroma. I love it.
Beuatifully packaged from Paris and promptly shipped.

November 2, 2024
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Rated 5 out of 5 stars

Definitely the legit fragrance

Definitely the legit fragrance, I was a bit skeptical because the price was the lowest I could find for a 4.2 oz while still looking professional and legit but this has exceeded my expectations for sure! It was packaged well and no issues with leaking I’m very happy with this fragrance and the performance is good for me too it’s lasted 12 hours on skin and has even stayed through me washing my hands after it had been on my wrist for 10+ hours at that point. Highly recommend!

October 30, 2024

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