scentsangel.com Reviews 

425
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of authentic fragrances, competitive pricing, and significant savings. Many highlight the fast and free shipping, with orders arriving quickly and securely packaged. People appreciate the product quality and ease of their purchasing experience. However, some customers noted issues with product authenticity, describing chemical smells or fragrances that did not seem genuine. Others reported problems with sample bottles, such as difficult caps, leaking atomizers, or missing labels. A few reviewers also experienced order discrepancies, including incorrect item quantities or unexpected charges.

What people talk about most

Product

Users describe positive interactions with product, highlighting good quality, fair prices, and a great... See more

Delivery service

People report positive experiences with delivery service, consistently praising the fast and quick shipping... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the authentic and top-quality... See more

Price

Reviewers highlight positive aspects of price, with many praising the reasonable, competitive, and great... See more

Order

Consumers find ordering to be a positive experience, with many praising the ease of ordering, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My second order from SA was just as pleasant as my first! This time I ventured for my second Creed scent: the notorious Aventus, as well as Byredo's Sellier which I already know and love. The shipment... See more

Rated 5 out of 5 stars

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that... See more

Rated 5 out of 5 stars

Ordered a 5ml sample and am happy with the whole experience. Good selection, reasonable prices, well packaged and received in a decent amount of time. I like the square sample bottle and the atomizer... See more

Rated 5 out of 5 stars

I often buy perfume samples and I use different websites. I tried ScentAngel recently and was very pleased. The pricing was fair, so that attracted me first. Then they shipped quickly and perfume qual... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

425 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(425)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful website to deal with

Wonderful website to deal with, very reasonable pricing for high end niche fragrances and unlike some other American retailers, they don’t use the cheapest possible shipping to Canada. Also very good customer service when I had an issue with one of my orders. Only issue is custom and duties, but this is not their fault.

October 5, 2025
Rated 1 out of 5 stars

Not great

I personally own full bottles of 4 out of the 5 travel sprays I bought. The do not smell the same some are quite a bit off. Plus the atomizers leak on every bottle and the caps are extremely hard to get off. Over all very disappointed.

October 7, 2025
Rated 5 out of 5 stars

Great experience

I ordered a creed tester bottle. The package was well protected and the bottle came in the original tester box. Scent is amazing. I would definitely order from scentsangel again. Fast shipping and great correspondence.

October 5, 2025
Rated 5 out of 5 stars

Great price and quick delivery

This is my second purchase from your company. You had the lowest price that I could find online for Full Incense perfume and the delivery was very fast. A great company to do business with.

October 4, 2025
Rated 5 out of 5 stars

Great discounter

SA has a wide variety of 100% authentic fragrances as well as options when it comes to sizes and very competitive prices as well. They have no minimum when it comes to free shipping and for me, that's very advantageous. I have placed several orders and all have arrived very quickly and have been safe/secure when it comes to packaging.

October 5, 2025
Rated 1 out of 5 stars

Offer one thing and sent me a smaller…

Offer one thing and sent me a smaller size . Who has time to to pack it up and ship it back ?? Did I get scammed??? Probably…. I will just give it to my son . Just spent several hundred today on another site . Don’t trust using Scent Angel again . Live and learn I guess.

October 4, 2025
Rated 5 out of 5 stars

Serious retailer

Serious retailer, top-quality fragrances and decanters. They've recently raised their prices. It's no longer easy to find bargains on this site.

October 11, 2025
Unprompted review
Rated 4 out of 5 stars

I really do love this company

I really do love this company. The only time I had a wrong scent sent to me, they corrected it quickly and got me the correct fragrance. The only thing I’m taking off points for is the packaging. I have rheumatoid arthritis, I cannot get the caps off these bottles. Like, it’s genuinely hard to get them off. Second, the name of the scent on the bottle would be really nice.

October 4, 2025

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