Schulmerich Reviews 

Great service as always

easy to order. quick to receive. thank you

I ordered a handle for our C3 handbell on October 12, 2025. I rcvd an email thanking me for our purchase on the 19th, and then again on the 22nd asking for a review. As of this date, November 4th, we have not rcvd our part. I called today and was told it was on backorder, and they would check to see if they have been resupplied. One would think that as soon as they took my money on the 12th I would have been notified they were out of stock instead of asking for my review of my purchase which I have not rcvd. I am not okay with this. We have spent a lot of money with your company, and I expect better service than this.

Quick response to my request and timely shipment of needed items

Even though I ordered the incorrect size, it came very quickly. Called and left a message and hope my purchase can be exchanged for the correct size.

The part arrived in a timely manner.

I was very pleased in how quickly I got the item I needed to fix our bells so we could keep playing our full set by the time of our next rehearsal!

We have had a Schulmerich 3 oct bell set for more than 30 years. Unfortunately, they haven't been played for about 10 to 12 years. Upon getting them out to put a bell choir together for Christmas, we found most had broken springs (our first practice). Schulmerich was able to get us a whole set of springs in just a few days. We were able to replace all the springs and polish up the bells before the following week's practice (2nd practice).
Well, no excuses now, we better be able to play on Christmas Eve! :)

I'm not sure this is applicable to our situation. We have 3 octaves of aged Schermerich bells which are being taken to a man who refurbushes bells. So far, things have been good. We'll be watching to see how the final work on the bells goes.

My order for parts to refurbish our bells was handled quickly and the parts arrived quickly, exactly as described.

You gave fast service, accurate fulfillment, and have a great product!

My wife and I came across a complete set of handbells at our church which had been forgotten about and severely tarnished . We started to research how to refurbish and found your company
The web page is excellent and tutorials on bells were extremely helpful
We polished the belle to like new condition and purchased all the spare springs,washers and heads required. All spares were excellent quality and the price was reasonable. Staff were pleasant and courteous.
My wife has started teaching a new bell group at church. Great company to deal with.

Order was accurate and arrived quickly

What we needed was in stock and received quickly.

Ordering was quick and easy and the order arrived in a timely manner.

Prompt shipping, easy to maneuver website, helpful staff

Prompt delivery, easy on line ordering experience

I had questions re: the shipment of an order and warranty on our 20+ year old 3 octave set of Schulmerich bells.
Bethan get back to me very quickly with the answers I needed

Schulmerich quickly sent my replacement parts. They arrived in my office exactly six days from when I had ordered them.
The customer service is outstanding!!