Schulmerich Reviews 

1,167
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick turnaround on shipping and the timely arrival of their orders, often receiving items within a few days. The products, including bells, parts, and accessories like gloves, are frequently described as being of top-notch quality and as expected. Reviewers also highlight the ease of ordering through the website and the excellent service received, especially when needing parts quickly for repairs. However, some customers experienced delays in delivery, with orders taking longer than expected due to shipping carriers or items being on backorder. A few people also noted issues with receiving incorrect items or not getting clear tracking information for their shipments.

What people talk about most

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Product

Clients share positive opinions on product quality and delivery, with many reviewers praising items arriving... See more

Delivery service

People report positive experiences with delivery service, often praising the quick delivery times and... See more

Service

Users describe positive interactions with service, highlighting easy ordering and great follow-up. Customers... See more

Website

Consumers find the website to be positive, highlighting its user-friendly design and clear layout. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife and I came across a complete set of handbells at our church which had been forgotten about and severely tarnished . We started to research how to refurbish and found your company The we... See more

Rated 5 out of 5 stars

I needed a replacement handle. I ordered it on a Wednesday night, and initially USPS was to deliver on Monday, but it looks like it got delayed in their system and was delivered on Tuesday. Amazing... See more

Rated 5 out of 5 stars

We have had a Schulmerich 3 oct bell set for more than 30 years. Unfortunately, they haven't been played for about 10 to 12 years. Upon getting them out to put a bell choir together for Christmas, w... See more

Rated 5 out of 5 stars

I ordered two pair of black gloves - they were reasonably priced and came quickly. (I just don’t like to pay shipping.) Recommend if you are looking for authentic handbell gloves with dots and Vel... See more


Company details

  1. Shopping & Fashion

Written by the company

Schulmerich is the world's largest producer of handbells. Innovators since 1935, the craftspeople of Schulmerich have brought the glorious sounds of bell music to more people and places than anyone else in the world. From handbells to MelodyChime® Instruments, customers around the globe count on Schulmerich for innovation, product support, and quality that is absolutely second-to-none.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,167)

159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledge is POWEr

You were knowledgeable about the ordering, product and the shipping. This was important information that I received in a courteous and friendly manner

April 7, 2025
Rated 5 out of 5 stars

Broken Chime just before a concert

We had a chime break about 2 weeks ahead of a performance. I called in the replacement order to let them know of the upcoming performance. Initially, I was quoted 4 weeks, but they would do their best. I was just notified that it is in the mail and will arrive 5 days before the concert. Thank you! Thank you!

April 16, 2025
Rated 5 out of 5 stars

Got my new spring fast!

Ordered a spring for my broken bell B3 and it was sent quickly. It’s always great knowing that when you order something it will be handled efficiently and promptly. When you need one spring it’s always an emergency.

April 6, 2025
Rated 4 out of 5 stars

Easy to order on line

Easy to order on line. When I called for information, the information and response was friendly and helpful. My only suggestion would be once the online order is placed, it would be nice to receive a confirmation and estimated shipping date. Would certainly do business and recommend your firm to others.

January 31, 2025

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