Science Gifts Reviews 

94
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, most reviewers were let down by their experience overall. Customers often experienced major delivery delays, waiting several weeks or even months for their packages to finally arrive. People reported that the products received were of extremely poor quality, looking cheap and often differing significantly from the online descriptions. Some reviewers were not happy with the support team and found it very difficult to secure a proper refund for missing or damaged goods. Consumers also mentioned receiving poorly packaged items that arrived in smashed boxes, making them completely unsuitable to be given away as gifts. Buyers warned others to avoid purchasing from this website entirely due to these frustrating experiences.

What people talk about most

Order

People report profound dissatisfaction and disappointment with their order experiences. Consumers frequently... See more

Product

Customers consistently note negative experiences with product quality, reporting that items arrive damaged,... See more

Delivery service

Consumers express deep dissatisfaction with the delivery service, consistently reporting lengthy delays and... See more

Refund

Users describe negative interactions with refund requests, highlighting widespread frustration over delayed... See more

Quality

Reviewers highlight negative aspects of quality, consistently expressing widespread disappointment with the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Total scam- items never arrived. Sent a picture of a random hand holding a parcel in the dark as "proof of delivery"- weirdly my bank account got hacked two days later that I used to pay with.....may... See more

Rated 1 out of 5 stars

Ordered 11 days ago and heard nothing from the company about it being dispatched. Emailed customer services and got response saying orders were prepared and dispatched within 48-72 hours. Clearly a li... See more

Rated 1 out of 5 stars

ANYTHING would be an improvement. Wish I had read the reviews here first. Ordered my sons birthday present on 25th March for 4th April and here we are the 9th April. No present, only communication... See more

Rated 1 out of 5 stars

I ordered a gift weeks ago, and it still hasn’t arrived. Customer service is almost non-existent, and emails are not answered. The ones I did receive were not very helpful. The product itself also did... See more


Company details


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1.3

Bad

TrustScore 1.5 out of 5

94 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(94)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY FROM HERE

Paid an extreme amount for a cheap-ass item that can be found identically on Temu or any other Chinese website! Cheap quality & a scam!

Website says UK, shipping info on the website says USA, my package says delivered from my own country and the retour must be shipped to France?!?! Make it make sense.

Not to mention, if I want my refund, I have to send the item (weighing 0.05 kg) back to France to an address not confirmed on google, costing me half of what I paid!!!!!!

DO NOT BUY FROM HERE!!!!!!!

November 29, 2024
Unprompted review
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Rated 1 out of 5 stars

Still waiting for a second rate rubbish item

Ordered an item some time ago , still waiting. Yet another company with slick advertising on line which takes your money for a rubbish service and poor quality items. Avoid like the plague. Just wish I'd read the reviews before buying.

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible quality and took ages to…

Terrible quality and took ages to arrive- newtonsetal cradle £59 is an absolute rip off- £5 at most! All muddled up and no easy return section just - email us! Came from China, company address Mexico- do not touch with a budge pole

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COST

AVOID AT ALL COST!
Item took weeks to arrive and when it did the product looked nothing like the website. Very cheaply made and very disappointing.
Return not cost effective.
Terrible experience.

October 13, 2024
Unprompted review
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Rated 1 out of 5 stars

More Science fiction than science gifts!!!

Terrible, really disappointing experience. Order took weeks to arrive and despite great looking website, items look cheaply made, useless instructions and considerably overpriced. Ordered 2 things for my adult sons birthday inc a Stirling engine costing over £100. They eventually arrived (website gives no indication of lengthy time frames for delivery) I checked items before gifting and was so embarrassed at how bad they were. I handed them over with my apologies and he too was gutted at not only the cost but just how cheap they appear to be. No point in trying to return as doubt I'd ever get refund. Also got a very shouty voicemail in Chinese a few days after ordering, no idea what was being said as don't speak Chinese but can only assume it was related to this order.

After years of internet shopping and thousands of transactions this stands as the worst experience to date, just wished I had checked Trustpilot first.

You've been warned.

October 15, 2024
Unprompted review
Rated 2 out of 5 stars

Cheap and misleading

Cheap and misleading

Ordered 3 items, very nice pictures but horrible quality - like Temu products.

Not that it matters but took forever to arrive.

AVOID

August 3, 2024
Unprompted review
Rated 2 out of 5 stars

Lovely products, but indifferent customer service and terrible delivery timescales.

I received a lovely item from my in-laws for my birthday, but it was about two weeks late, as they didn't account for the month long delivery timescales.
The item arrived damaged, and customer service was quite helpful and gave me a voucher to purchase another one.
I chose to order a different item, which is also great, but the delivery took over a month! This is because this company drop-ships from China.
The previous reasonable customer service was not really evident when chasing the delivery, either - emails were not answered for a week and had to be chased.

May 29, 2024
Unprompted review
Rated 2 out of 5 stars

Not trustworthy

Decent website and product selection.

But their interaction with customers gives the impression of an untrustworthy business. Very slow processing times and their emails look really cheaply put together and are not even properly signed.

This leads to the conclusion that they are either an inexperienced mom-and-pop shop, or yet another one of these intransparent Hong Kong / Chinese / Russian / American companies which simply abused the UK's laws to register in the UK and pretend that they are in the UK.

May 6, 2024
Unprompted review
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