Scooch Reviews 

337
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in their dogs' health, such as better digestion, reduced scooting, and relief from anal gland issues. Many appreciate the natural, vet-formulated, and clinically proven supplements, which dogs often love the taste of, making them easy to administer. Reviewers consistently highlight fantastic and efficient customer service, with quick responses and helpful resolutions. However, some customers noted that the products did not work for their dogs, seeing no improvement in specific issues. A few people also experienced problems with the subscription service, encountering unwanted charges or difficulties with cancellations, despite positive customer support.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, noting that many products are effective and made with... See more

Service

Customers had ambiguous experiences with service, with some reviewers expressing delight and recommending the... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting great, fantastic, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Positive experience with ordering Scooch from Amazon for my dogs all in one supplement. I love how these supplements are natural and promotes my dogs health and wellbeing. The reason I didn’t give 5 s... See more

Rated 5 out of 5 stars

Have only just started the Calming chews so can’t say much about those just yet but we’ve incorporated Scooch supplements into Buddy’s mealtime before and have never had any issue with them! I’m reall... See more

Rated 5 out of 5 stars

Been giving my dog Scooch pet All in One chews. He loves the taste, his skin, coat and general health is good. I’ve had a few issues navigating the website with ordering and subscription however... See more

Rated 5 out of 5 stars

Very impressed with scooch anal gland chews which have helped our fussy girl and her bum so much. She won’t touch food with normal supplements added in so these treats are very handy. They are approve... See more


Company details

  1. Pet Supply Store

Written by the company

All-in-one subscription to eliminate hassle from your pet healthcare. From online assessment, health tracking and AI assistant to 24/7 vet support and vet-formulated treatments.


Contact info

4.2

Great

TrustScore 4 out of 5

337 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(337)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy dog, happy owner

Since having Scooch my dog no longer needs to visit the vet to have her anul gland cleared. We used to visit about every eight weeks.That's happy days for both of us.

June 16, 2024
Rated 5 out of 5 stars

Over the moon with fast results

initially sceptical, but over the moon with results.
My dog suffers with itchy paws now the weathers nicer as well as mouth foaming when out on walks. She’s very obviously got seasonal allergies, but is so aware of when we’re trying to give her tablets. Finding scooch through social media has been fantastic. She loves the treats and they’ve made a noticeable difference to my dog. She only very rarely nibbles at her paws now, compared to multiple times a day previously and for extended periods.

So so pleased we trialed this and relieved to find something that helps soothe her symptoms AND something she loves taking

July 1, 2024
Unprompted review
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Rated 2 out of 5 stars

My dog didn't like them at all

My dog didn't like them at all , even tried hiding them in things he loves but he wasn't having any of it .

June 15, 2024
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Reply from Scooch

Hi Elizabeth,

We're so disappointed your dog didn't like them! We would never want fussiness to get in the way of our dogs health if we can help it. We've popped you an email to see if we can find a solution for this with you.

Best wishes,

Alex

Rated 5 out of 5 stars

100% trustworthy company

After ordering my first pack of Scooch I found out my dog was very ill. As I didnt need the product any longer I contacted Scooch and they immediately gave me a full refund. If I do ever need it in the future I will definitely be back

June 29, 2024
Unprompted review
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Rated 5 out of 5 stars

We started our journey with Scooch…

We started our journey with Scooch probably 18 months ago as our dog was having her anal glands emptied every month, it took did take quite few months to show a change, but we persevered, in fact our dog's glands have not needed to be emptied since July 2023. Happy dog, happy wallet, happy owner!

June 19, 2024
Rated 3 out of 5 stars

The treats are too hard

The treats are too hard. Too big for my toy breed dog but I can’t even break them in half. I like the fact they’re natural & they seem to work so it’s a shame they don’t do a softer version like Nutripaw do. 3 stars because their customer services is good

June 12, 2024
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Reply from Scooch

Hi Diane,

Thank you so much for your review.

We're so sad to hear that they're too hard for your toy breed dog! We're really pleased that you had a great experience with the Scooch team.

I've checked your previous order and it seems you actually had the old version of our allergy chews which we recently just reformulated to make them softer for this exact reason! I've just popped you an email to ask if you'd like a free pouch to give them a try.

Speak soon,

Alex

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Rated 5 out of 5 stars

Great product

Great product, super supplement for our doggo. Lovely clean and shiny hair, eyes, ears and no scuttle-butting and fishy smells!!!!

June 20, 2024
Rated 1 out of 5 stars

I advised your sales team I didn’t want…

I advised your sales team I didn’t want any more of the scooch product as it upsets my dog stomach only to receive more in the post two days later and have been charged for them with no chance of a refund as per your terms and conditions, these things are expensive and a waste of money for us as they are unusable in our case.

June 19, 2024

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