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Rated 1 out of 5 stars

I am a teacher and I can't save my agenda. Every time I want to go to "save", I can't reach it because of a loading bar from your app. I can' t move certain windons in the app itself, its a shame I ha... See more

Rated 1 out of 5 stars

Shame 0 stars isn't an option. This might be a good platform for students, but it is not a good platform for tutors. There is no transparency. There is a fake message a few days after your initial si... See more

Company replied

Rated 1 out of 5 stars

Horrible customer service. I’ve been trying to delete my account for almost a week now! I’ve emailed, chatted with Cat and even messaged the Instagram account yet no one has responded to me. Why am I... See more

Rated 5 out of 5 stars

Scoodle is a great platform for students seeking support with their courses and they can find excellent tutors with ease! Students can just post a question on there and an experienced tutor can answer... See more

Company details

  1. Private Tutor

Written by the company

Learn anything. The first and only platform globally with 0% booking fees for students and tutors. With 15,000+ students from over 200 different schools, Scoodle is the trusted place to find the best tutors.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

50 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Can't save because of a loading bar in the app itself

I am a teacher and I can't save my agenda. Every time I want to go to "save", I can't reach it because of a loading bar from your app. I can' t move certain windons in the app itself, its a shame I have to waste my time trying over and over to make my agenda for one week...

January 5, 2024
Unprompted review
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Rated 1 out of 5 stars

Fradulent

Not happy with this service at all, they have fraudulent methods of taking your money they do not give you a warning of when the money is being taken. It is simply disgraceful. And even when you cancel the subscription the money is still taken.

December 3, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. I’ve been trying to delete my account for almost a week now! I’ve emailed, chatted with Cat and even messaged the Instagram account yet no one has responded to me. Why am I unable to delete my own account? I want my information off the site immediately.

February 18, 2022
Unprompted review
Rated 2 out of 5 stars

Why can't I close my account and delete my own information

As a tutor I do not see the benefit. I have paid for a pro listing for a couple of months and have had no genuine enquiries as yet. I may be impatient and the site may be ok but my actual complaint is that I cannot delete my account. I have asked to delete my account and have had no response. There are no help answers on how to delete an account and it is not obvious. Why can't I delete it myself? It's my data. Surely under GDPR I should have full control of my own personal data.
Please can someone just get back to me and tell me how to delete my account. It's my personal information and I am not happy I cannot delete it as I see fit.

November 15, 2021
Unprompted review
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Rated 5 out of 5 stars

Cat was probably the most helpful…

Cat was probably the most helpful service privider i have ever come across. Very quick and efficient in her responses, helping me with more than i had asked for which i am incredibly grateful for!

September 6, 2021
Unprompted review
Rated 5 out of 5 stars

The app is so easy to use

The app is so easy to use. My favourite thing is how tutors also show answers on their profiles. It lets me learn a little more about the teacher before I book a lesson with them.

August 11, 2021
Unprompted review
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Rated 1 out of 5 stars

I have no idea why I am still listed…

I have no idea why I am still listed with Scoodle when I have told them I don't wish to tutor with them. This seems to be a recurring theme here. Remové my details and pictures from your site immediately.

May 16, 2021
Unprompted review
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Reply from Scoodle

Hi Anu, thanks for your review! We actually reached out on the 4th of May to confirm your account details before deleting, as we didn't want to delete the wrong one. We'd be happy to fast track this deletion once this is confirmed. Let us know if there's anything else we can do for you on ask@scoodle.co.uk. Thanks!

Rated 1 out of 5 stars

The customer service is very poor I…

The customer service is very poor I have been messaging them single Friday and I still have not got a reply. I tried the free trial and then I was charged and they would not refund me I said change it to the monthly one and they wouldn’t instead I was ignored.

January 9, 2021
Unprompted review
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Rated 5 out of 5 stars

Improving greatly!

I have been using the app and website for a year and have seen it improve greatly. The team are great are responding to feedback too!

September 24, 2020
Unprompted review
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Rated 5 out of 5 stars

Amazing staff

Had a few issues with the app but the team was really responsive, helpful and encouraging. They also gave me a few suggestions on how to improve the quality of my tutorials which worked really well!

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

If you're a tutor, don't go anywhere else

I think one of the most important features for an app as a tutor is how convenient it makes things and how quickly they look into queries/problems. I've had a few issues in the past, and the scoodle team have often been prompt in resolving them, making my life easier. I wouldn't recommend any other app as much within this sphere.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

Trustworthy without doubt, definitely recommend

I've been using Scoodle for a few years now, and I've got to say, it's probably one of the best tutoring apps I've used. It's legit, they verify you and check details. Their customer service team is also great, dealing with issues efficiently. To be honest, they're fantastic. Defo recommend

August 20, 2020
Unprompted review

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