scooteuk.com Reviews 321

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a e scooter maxfun pro on 8th jan 24 but I didn't receive my scooter as well as tracking number. Also they are not replying to my emails as well. No option of contacting them. Please anyone... See more

Rated 5 out of 5 stars

Just bought the eleglide m1 E bike from scooteuk.com, at first I was a little skeptical with purchasing online as I've been scammed in the past from other site's. I purchased this bike over the bank... See more

Rated 1 out of 5 stars

I ordered a scooter(cruiser) on the 18th of November 2022 for a Christmas present, after waiting 2 weeks I contacted them and was told it’s been held up in customs. Contacted them again a few times an... See more

Rated 5 out of 5 stars

Excellent service from Josh & the team! Great communication. Bought a scoote max pro and husband absolutely loves it! Very impressed with the scooter, looks really well made and has some great featu... See more

Company details

  1. Bicycle Store

Written by the company

We are Scoote UK started in Manchester, England. Scoote UK is built to deliver fast and reliable service in e-scooters. We have a dedicated team providing leading customer support and expert know-how, we aim to stock the best e-scooters and accessories at the best prices in the UK. info@scooteuk.com


Contact info

3.5

Average

TrustScore 3.5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lack of communication

Ordered a scooter as a christmas present, still not got it, they never answer the phone, return messages or reply to emails. I have sent numerous emails asking for the order to be cancelled and for my money to be refunded.. still no response. Would hate to see what the after service would be like!!

January 28, 2023
Unprompted review
Advertisement
Advertisement
Rated 3 out of 5 stars

Scooter is great

Scooter is great. However the company communication was very poor and delivery was several weeks and not a few days as stated on their website. It was very difficult to get updates and I was concerned we had lost our money!

December 9, 2022
Rated 1 out of 5 stars

Ordered a scooter (dark knight).

Ordered a scooter (dark knight).
They were late with delivery (I expected on my birthday).
I tried to cancel the order and get my money back.
0% helpfulness by the company
They just took my money (£725) and put the blame on me.
It’s not fair at all.

December 29, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing scooter even better service

Amazing scooter even better service!

There was a slight two day delay I’d imagine due to the Christmas period however I emailed scoote and they explained and even offered to send out a free phone holder!

December 8, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic Service

I brought an Escoot for myself and the service I received was great! The item came quick & the scooter was just as described! Very happy!
Thank you

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Heavy Business!

Heavy Business! Scoote is mint. It is soo fast that my boy took his eye off the road for a second and flew like lightning into a metal post. In fact I know a woman that went so fast on one she lost her weave when she hit top speed. Deffo worth the experience and buy👌🏽

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Really happy with Scoote Scooter

Really happy with Scoote Scooter! I was really impressed with the price and quality compared to competitors and delivery was superfast also!

I am looking forward to scooting around Manchester on my Scoote electric scooter!

November 9, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best purchase I've made

Best purchase I've made

Had the scooter for almost 2 years and still gets me from A to Z with no failure. personally dont see the need with a car when you got a Scoote especially in this current economy

November 8, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look