I ordered some protection gear from ScootHQ but received a much cheaper alternative to the one I ordered. I contacted them, arranged a return, and asked for the correct item to be sent or for a re... See more
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See what reviewers are saying
Ordered my son new grips for his scooter from ScootHQ.com that he really liked. I noticed that they were not based in the US but in fact "across the pond!" This info did not deter my son so we or... See more
Scooter was just as good but brake bolt came out after riding it twice and paid extra to have it assembled. I contacted them to tell them about the bolt and they emailed back within a day and said the... See more
The order process was very easy. I had a few questions afterward which were answered quickly to my satisfaction. As to the wheels themselves, they are a Christmas gift for my grandson and I cannot say... See more
Company details
Information provided by various external sources
ScootHQ.com is for riders, run by riders. The world's most specialist stunt scooter shop, retailing 2500+ complete freestyle stunt scooters, bars, decks, wheels, clamps, forks, grips, headsets, griptape, pegs, breaks & fenders, axles, bearings and bar ...
Contact info
United Kingdom
- scoothq.com
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Fantastic scooter
Fantastic scooter ! One happy son ! Quick delivery ,happy all round .
June 17, 2019
Unprompted review
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Son loves his new scooter
Son loves his new scooter. Great price and very quick next day delivery. Really recommend
May 29, 2019
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Super efficient experience
Super efficient experience. Ordered in the afternoon and delivered by midday following day. Well packaged items. Grandson thrilled.Brilliant.
March 7, 2019
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Not happy because there was no shim…
Not happy because there was no shim with the fork so was unable to put it together on his birthday to ride it
March 3, 2019
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I bought a scooter
I bought a scooter. I have no idea were it is. I've asked for a tracking number, and still have not received one. Communication is down right dreadful. Product have know clue. Credit card is charged. And nothing to show for it. Would not ever recommend this company to anyone. At least for it's service.
February 17, 2019
Unprompted review
not messaging back
maybe not their fault for me not receiving my item but emailed them about 4-5 times only been messaged back once and still no answer or received a refund. will never use again
February 4, 2019
Unprompted review
Scooter was just as good but brake bolt…
Scooter was just as good but brake bolt came out after riding it twice and paid extra to have it assembled. I contacted them to tell them about the bolt and they emailed back within a day and said they would send out a bolt which I am waiting for .was disappointed that bolt came out so quick.
February 3, 2019
Unprompted review
Still waiting for it to arrive
January 11, 2019
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Very good service all round thanks
December 26, 2018
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Excellent service. Very happy customer 👍
Excellent service. Very happy customer
December 21, 2018
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Quick service
Quick service, delivery came ahead of expected time, quick responses from team. Thank you
December 14, 2018
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Good products and good service
December 13, 2018
Unprompted review
Poor Service
Ordering was easy but taking delivery was difficult to say the least. There was a need for a signature, that was not stated during the ordering process, and being at work no-one was in to do this. There was a condition with the delivery company that the delivery address could not be changed and the depot that the parcel could be collected from was just over 25 miles away. The redelivery could be specified to a particular day but not the time, the window being 8am to 9pm. Hence a day of work was necessary to take the delivery. ScootHQ were contacted but their stance was effectively that this is the agreement we have with the delivery company take it or leave it! They offer an online service that is not fit for purpose!
December 13, 2018
Unprompted review
The order process was very easy
The order process was very easy. I had a few questions afterward which were answered quickly to my satisfaction. As to the wheels themselves, they are a Christmas gift for my grandson and I cannot say how well they work yet!
December 7, 2018
Unprompted review
Ordered a scooter for my son
Ordered a scooter for my son. When I emailed to inquire about the delivery status, I received a quick reply and update. The scooter arrived the next day as they had advised! My son loves his scooter!!
December 7, 2018
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Brilliant service and excellent…
Brilliant service and excellent delivery service
November 30, 2018
Unprompted review
Great service throughout
Great service throughout. Helpful and friendly.
November 19, 2018
Unprompted review
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