Scope Reviews 93

You're getting nothing
Shocking
You should know by now

I have mental and physical disabilities and asked for a little assistance with help for food shopping. All I received was a useless piece of information about budgeting and where food banks are. I thought SCOPE existed to help the vulnerable. I also give my free time to run a self-funded lived experience charity supporting men with the diagnosis of Borderline personality disorder and we have secured £500 funding for each member to assist them in poverty but nobody wants to assist me.

Scope Bromley’s manager Ann Cox is rude and unprofessional. Agreeing to things and then denying any knowledge and when the proof is presented to her she refuses to talk or acknowledge it.

This company is totally unethical
What they are doing is not fraudulent but they are taking advantage of people that are already struggling and taking subscription fees from there bank, you have no idea what you have signed up for as I don’t believe I did
I have cancelled my subscription but they said I’m out side the date to cancel so there keeping my money
They do this on purpose
My 14 p went out on the 19 th may and it’s the 2 nd of June today funny how it’s exactly 14 days today but according to this company they have blamed the bank for taking 7 days to process it unbelievable
Keep away from this so called company

I met Christopher Tate today. Such a lovely man, doing such a great job!

Absolutely useless disability employment help service, unless you’re clued up with phones or computers, which I am not!

This is discrimination, gone are the days where you could chat to someone in person, that understands you. Now they just give you the “Sorry, I can’t help you” and send you on your way!

I used Scope Community site back in 2018 about a benefit issue concerning pensions then didn't use it again until now. One member started bullying and trawling through my posts insinuating I was a benefit cheat because I had posted how I was having problems with the DWP and it was making me suicidal. As I was using my old mobile phone I couldn't see how to block this person.

They kept raiding all my posts so any time I made any comment they jumped all over them and wouldn't leave me alone and looking the 2018 post to now and encouraging others to do the same. They had styled themselves as a benefit expert' saying that everything I had been told by a law centre was wrong and I was a liar and I don't want to say what they said would happen to me as it is too terrifiying. So I ignored them but they kept bothering me then when I finally responded and told them to go away scope had ago after they wrote in their post I had insulted them. All I had said was tio leave me alone. Scope took their side and banned me saying I had broken house rules by insulting this member by telling them I don't want their advice.

I had stupidly used the site because I was feeling desperate and this person kept reporting my posts and getting whole thread removed and bullying me. The moderators were completely one sided. Even after I had explained that it was this member making contact with me and them giving benefit advice I didn't want. I was not sleeping and eating and waiting for next dreadful comment but they only ever took action after I had told the person to go away and the blamed ME and said this person was here to give advice whether I wanted it or not. I didn't as their advice was unwanted, unverified and just designed to make me feel terrified of what was going to happen to me to the point I couldn't carry on.
The people on the site were vile and very judgmental. This person saw themselves as a DWP spokesperson working to protect their image and the public purse from cheats. I am a disabled person who is struggling and when I asked them to stop they used me of being abusive and got me banned from the site. At no point did I ever say anything to this member who invited others to pile on. In fact I asked them to delete my account three times but they ignored me and ignored my complaints about this person. It was a truly vile site with awful judgemental people. The moderators were appalling and kept jumping over my posts removing threads and giving unwanted advice I didn't ask for. They had no clue how things work such as continually telling me to go to GP when I had explained repeatedly the GP had said they couldn't help after all mental health rejected. I came out of my experience with scope feeling listened to unheard and bullied into believing that I deserve only bad this to happen to me.

Went in scope at Selby with my wife, or as Huntington’s we go to Selby every Wednesday for at least five years I was about 25 feet from my wife when I had the assistant say there was a drunk lady that needs removing. I asked the lady or she shouted to. Is she talking about my wife she has Huntington’s. I took my wife from the shop. We have never had a problem in any shop or pub at any time we go out about four times a week to different towns. My wife doesn’t drink and this is the first time anybody has it. He said anything I was totally disgusted for a charity shop to kick us out. She wasn’t making any noise does it talking she was just looking Causing no problem to anybody I must say it was a different member of staff. We used to go in there every Wednesday and they are very polite, but it only takes one ignorant person It was a lady in early 60s, who seem like she was very stuck up, seem to like the power

The Cambridge store isn’t even worth one star! Miserable woman who seemed to be running the shop and random man at the till who snarled at me when I approached to pay and just chucked my items in a heap for me to fold and put in my bag. Don’t work in a shop if you’ve got no people skills!
I won’t be returning to buy or donate ever again!!

I worked for SCOPE for a long time and gradually got more and more disillusioned by this charity. What with higher level managers who seemed to be interested more in their bonuses and impoverishing staff at the bottom, taking advantage of volunteers. What amazed me the most was a shop manager who creamed off the best of the donations for herself to furnish her house or to sell on. Very PC sounding, but in practice a charity with little concern for its employees or those it was supposed to be helping. Give to a charity which deserves the money. I have dated this as today, but actually this applies to many years' experience years ago.

Thieving sods, I paid for 2 packs of cards and received 1. They do not reply to emails.
DO NOT USE THESE RIP OFF MERCHANTS.

Thanks Phill for providing the heat logs to keep me warmer this winter :) 5 stars all the way

The charity shop was very relaxed and tidy. The lady at the till was kind and welcoming. I bought a lovely zip up winter jumper which was a bargin. Also, I bought 2 raffle tickets for the jackpot Christmas draw! Fingers crossed! (Wimbledon)

The service that’s supposed to support you for six months to stay in work certainly doesn’t in my experience. I’ve been told now by two different staff members they can’t help me from two different services scope is meant to offer. Tried to explain how I’d struggled with a disclosure of information that I had to do at work and was told I couldn’t speak about it. So how are you supporting those struggling with their job if they can’t speak about the bits their finding hard?! Absolutely awful and all it did was make me feel even less able to do my job than before. Both staff successfully made me feel like I’m someone that can’t be helped and after being refused help by the nhs too for health issues then I guess the issue is me and I’m simply beyond help! I would not recommend them after my experience. I shall simply not be asking anyone for help as long as I breath which after various experiences with so called ‘support’ services I hope isn’t long! Society is horrible and people have no genuine interest or care in supporting people. I can comfortably say they do not help you remain in employment when you are struggling because of health at all!

Canvasser came to my door while I was ill during work hours and interrupted a meeting I was on. Had the cheek to tell me "congratulations on having the biggest smile on the street" as a greeting. Sarcastic *****.

Kept deleting my threads without saying why, a site with apparently some of the most arbitrarily abusive people. The prominent email address at the bottom is never replied to, too... what utter uselessness.

Tried to ask them several times to stop calling me Aleksandrs. I’m not Aleksandrs, I’m Aleksandr. This is just because of Latvian passport. For example if you’re John Smith and you’re getting Latvian passport you’ll automatically become Johns Smiths despite you want it or not. It’s just a rule. Also they promised me a million pounds every month as they play lottery using my money, but nothing so far. So disappointed.

bought an item off there Ebay account. they sent the wrong item. i have returned it and 8days later still no refund. Con artists.

It would seem to be a very badly administered company who choose to ignore any communication.
I withdraw any support for this organisation