ScoreSense Reviews 

295
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I've had score sense since before it expanded and became more known. They have treated me well for almost 10 years. It's helped me keep track of creditors and learn how to increase my credit score.... See more

Rated 5 out of 5 stars

Years ago, I was a victim of identity theft before it became a fashionable thing I went through hell and back trying to clear my name. They eventually gave me his Social Security number 390 credit sco... See more

Rated 1 out of 5 stars

Was on a credit secrets website and took me to scoresence and had to sign up before proceeding , make sure that you cancel before the 7 days because on the 8th day you get charged with out your consen... See more

Company replied

Rated 5 out of 5 stars

I will be returning but right now, I just need to get my budget right and I will need the wonderful of team at score sense to help me yet again with improving my score. Much appreciation to the staff... See more

Company details

  1. Non-Bank Financial Service
  2. also in
  3. Credit Bureau

Written by the company

At ScoreSense® we believe everyone should have access to the information that helps keeps their finances and families secure. Empowering you with all 3 credit scores and reports, credit insights, tools and one-on-one help. 1-800-972-7204 customercare@scoresense.com


Contact info

3.9

Great

TrustScore 4 out of 5

295 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(295)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Thorough and patient

Thorough and patient. Until that support call, I didn’t realize how much detailed information is available in ScoreSense, which affects the credit rating numbers.

July 25, 2026
Unprompted review
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Rated 1 out of 5 stars

It takes a long time to charge

It takes a long time to charge; I expected it to be faster and bought an Anker Prime Power Bank (26K, 300W) which is much faster to charge.

June 15, 2026
Unprompted review
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Reply from ScoreSense

Hi Roberto, Thank you for your feedback. We’re sorry to hear about your experience, but based on the details in your review, it looks like this may have been intended for a different company. We do not have a product as described in your review above.

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Rated 5 out of 5 stars

Always up to-date.

ScoreSense as up to date info that is always correct that I find myself looking at my info every couple of weeks. When I have an issue I contact them and they respond right away.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

i want to cancel this subcription

May 5, 2026
Unprompted review
ScoreSense logo

Reply from ScoreSense

Hi Christy, we have sent a request for more information so we can assist you. For quicker service, please contact our Customer Care either by phone or online chat.

Live representatives are available at 1-800-972-7204 or through online chat during the following hours:
Monday through Friday 8AM to 8PM CT
Saturday 8AM to 5PM CT
Sunday Noon to 6PM CT

Thank you

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Rated 2 out of 5 stars

Let's talk about ScoreSense

Let's talk about ScoreSense, a company with poor customer service. I requested several times to cancel my subscription, but they will not and want me to call to cancel it. What kind of BS are they trying to run, and why are they keeping taking my money?

"This is what they keep sending me every time I try to cancel." If you still wish to cancel your membership with ScoreSense, simply give us a call today at 1-888-550-2159 or chat with one of our live agents (Monday through Friday 8AM to 8PM CT, Saturday 8AM to 5PM CT, and Sunday Noon to 6PM CT).

Stay clear away from this company because they make it difficult to cancel your subscription with them. Poor to bad customer service!!!

April 10, 2026
Unprompted review
ScoreSense logo

Reply from ScoreSense

Hi SeaRay, We have requested some information from you, if you would please respond to that request, we would be happy to look at this issue for you. If you are wanting to cancel, you can cancel either by calling us or through our online chat in your member portal. Thank you

Rated 1 out of 5 stars

steal your Money

new customers pay 29. they kept hiking up the price to 53

March 1, 2026
Unprompted review
ScoreSense logo

Reply from ScoreSense

Hi Akshar, we’re sorry to hear about your experience and appreciate you bringing this to our attention. We’d like to better understand what happened with the pricing you mentioned.

Our team works hard to keep our pricing transparent, and we’d welcome the opportunity to review your account and clarify any changes. Please reach out to us directly at social@scoresense.com so we can look into this and make things right.

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Rated 1 out of 5 stars

Scoresense is fraud

This place sucks, they stole my identity and charged to my debit card thousands of dollars. After I called them and emailed them some guy with the name Kevin Hain emailed me saying that I gave them the information, and that he will not pay me back my money..

March 2, 2025
Unprompted review

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