Bobby the technician arrived on time, phoned the day before to confirm the installation appointment and on the morning to confirm her eta. Very pleasant young lady, knowledgeable very good at what... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very pleased with the scorpion s5 fitted, gives a detailed description of previous drives and scores on driver behaviour. Great having the peace of mind knowing exactly where my car is now 24hrs a da... See more
Company replied
I never had track on my cars but since I am more in public place due to my job, I had a suggestion from friend to install. any small movement or suspicious activity I immediately recieve call, notific... See more
Company replied
Dixon installed and explained our new system perfectly for us. We had the Ghost Immobilser fitted and Scorpian Tracker. Dixon installed at our worksite in no time at all. Now i have peace of mind leav... See more
Company replied
Company details
- Telematics Service
- Applicant Tracking System
- Car Alarm Supplier
- Car Security System Installer
- GPS Supplier
Written by the company
We are Scorpion Automotive, a UK manufacturer with over 50 years of experience in keeping vehicles safe and secure. Since 1973, we’ve been designing and building high-quality vehicle security and telematics solutions trusted by drivers, riders, and businesses around the world. Our products include alarms, immobilisers, and trackers for cars, motorcycles, vans, fleets, and even heavy plant machinery. All our systems are developed and manufactured in-house at our UK facility, giving us complete control over quality and innovation. We’re proud that many of our products are Thatcham approved and recognised by leading insurers, helping our customers not only protect their vehicles but often reduce their premiums too. Customer service is at the heart of what we do. We offer UK-based support, 24/7 monitoring, and intuitive mobile apps so our customers can always feel connected and in control. Whether it’s protecting a motorcycle with our Datatool range, securing a family car, or managing an entire fleet, our focus is always the same: delivering reliable technology with peace of mind. At Scorpion Automotive, our mission is simple — to make vehicle ownership safer, smarter, and more secure for everyone.
Contact info
Scorpion House, Chorley North Industrial Estate, Drumhead Road, PR6 7DE, Chorley, United Kingdom
- dan.balsamini@scorpionauto.com
- scorpionauto.com
4.6
Excellent
3K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Communication was outstanding
Communication was key for me this company couldn’t have been more helpful. From my 1st enquiry to the installation top class
Definitely recommend.
April 22, 2026
Reply from Scorpion Track
Thank you so much for this, Denise. We really do try to make the whole journey as smooth as possible, so it's brilliant to hear that came through from start to finish. Customer Support - Scorpion Automotive
The product does what it says,it works
The product does what it says,it works. I would recommend anyone looking for a tracker, to give scorpion tracker a look.
April 22, 2026
Reply from Scorpion Track
Thank you, John - that's exactly what we aim for! Really appreciate the recommendation. Customer Support - Scorpion Automotive
Reply from Scorpion Track
Great to hear the tracker is doing its job, Agris. Thank you for the review! Customer Support - Scorpion Automotive
Travel 25 minutes away from my house…
Travel 25 minutes away from my house before I was alerted not good
April 29, 2026
Reply from Scorpion Track
We are sorry to hear your alert was delayed, Richard. This is not the experience we want for our customers and we would like to investigate this for you. Please email us at technical@scorpionauto.com with your reference number AK26FRD and we will look into this as a priority. Customer Support - Scorpion Automotive
Service is great however the cost is…
Service is great however the cost is prohibitive for some.
April 29, 2026
Reply from Scorpion Track
Thank you for the honest feedback, David. Really glad the service hit the mark - and we appreciate you sharing your thoughts on pricing too. Customer Support - Scorpion Automotive
I had been having a few issues with my…
I had been having a few issues with my Scorpion tracker fitted to my caravan. Purchasing the caravan second hand I was given no hand over instructions as to how it should work.
I made several phone calls to technical support they took their time a guided me through the alarm and how it should work. Today a call into the Technical support team whilst I got the caravan connected to the tow vehicle got the problem sorted.
Thank you so much for your patients and professional actions. It’s a pleasure to deal with such a responsive a professional company.
May 6, 2026
Unprompted review
Reply from Scorpion Track
What a lovely review - thank you, Ian! Our technical support team will be really pleased to read this. It's great to know we got everything sorted for you. Customer Support - Scorpion Automotive
So far I'm happy with my tracker apart…
So far I'm happy with my tracker apart from the end of journey position . Several times now it has been way off by a 100-150mtrs but other than that not bad
April 29, 2026
Reply from Scorpion Track
Thank you, Steve. We are glad you are happy with the tracker overall. GPS accuracy can occasionally vary depending on signal conditions, but a consistent 100-150 metre offset is worth looking into. Please email us at technical@scorpionauto.com with your reference NA22WFJ and we will take a closer look for you. Customer Support - Scorpion Automotive
Technician was customer friendly
Technician was customer friendly, efficient, informative and certainly very well experienced in the task in hand.
Arrived on time and did a great job.
April 29, 2026
Reply from Scorpion Track
Thank you, Ron. Sounds like the engineer did a great job - really pleased to hear everything went smoothly and that you were happy with the service. Customer Support - Scorpion Automotive
First class service from start to…
First class service from start to finish would highly recommend
April 28, 2026
Reply from Scorpion Track
That's brilliant, Thomas - thank you for the kind words and the recommendation! Customer Support - Scorpion Automotive
First class company and product
Great company always helpful and great piece of mind having this fitted .
April 28, 2026
Reply from Scorpion Track
Thank you, Claire. Peace of mind is what it's all about, so really glad we can deliver that for you. Customer Support - Scorpion Automotive
Excellent service,all explained very…
Excellent service,all explained very well, would highly recommend them
April 28, 2026
Reply from Scorpion Track
Brilliant, thank you Gary! Glad everything was explained clearly and the service impressed. Customer Support - Scorpion Automotive
I was very happy with Scorpion Track 1st Class
I was very happy with Scorpion Track everything was explained to me and the job they did was superb I would definitely recommend them
THANK YOU
April 21, 2026
Reply from Scorpion Track
Thank you so much - really pleased to hear you're happy with everything from the explanation to the installation. We appreciate the recommendation! Customer Support - Scorpion Automotive
Reply from Scorpion Track
That's exactly what we aim for - thank you, Stephen! Customer Support - Scorpion Automotive
Reply from Scorpion Track
We'll pass your kind words on to Paul - thank you, Tracy! Customer Support - Scorpion Automotive
Reply from Scorpion Track
That's great to hear, Sally - thank you! Customer Support - Scorpion Automotive
Good communication
Good communication, emails texts etc.
Felexibility to book an am appointment.
April 22, 2026
Reply from Scorpion Track
Good communication and flexibility - two things we really try to get right. Thank you, Craig! Customer Support - Scorpion Automotive
Great service
April 20, 2026
Reply from Scorpion Track
Thank you, Andrew - much appreciated! Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you, Ian. We are sorry your query about the certificate went unanswered and that should not have happened. Please email us at technical@scorpionauto.com and we will get that sorted for you straight away. Customer Support - Scorpion Automotive
The person I spoke to on the phone was…
The person I spoke to on the phone was very helpful .
April 17, 2026
Reply from Scorpion Track
Really glad our phone team could help - thank you, Peter! Customer Support - Scorpion Automotive
Reassuring
The Scorpion S5 track reduced the insurance premium on my new motorhome. I managed to trigger the alarm twice in the first weekend of ownership, and was contacted on each occassion to check if the alert was genuine or not.
April 27, 2026
Reply from Scorpion Track
Peace of mind is exactly what we're here for, Gav - and great to hear the alert checks worked as they should. Enjoy the motorhome! Customer Support - Scorpion Automotive
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