Scotpark Reviews 

173
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally polite staff who always provide a warm and welcoming attitude. Travelers describe the airport transfer service as very prompt, efficient, and entirely smooth from start to finish. Furthermore, consumers consistently appreciate the great value and affordable pricing offered for vehicle parking. However, some customers also noted occasional difficulties finding the updated company location upon their arrival. Some reviewers were not happy with unorganized check-in procedures causing confusion in the parking area. A few people additionally mentioned experiencing long waiting times for the shuttle buses after returning.

What people talk about most

Service

Consumers find service to be positive, highlighting efficient and prompt airport transfers. Reviewers... See more

Staff

Customers had positive experiences with staff, describing them as friendly, efficient, and very helpful.... See more

Location

People report ambiguous experiences with location, noting that while the parking is conveniently close to the... See more

User experience

Reviewers express high satisfaction and positive feedback regarding their user experience, highlighting it as... See more

Price

Users describe positive interactions with price, consistently highlighting great value and competitive rates.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I used Scot Park last week for the first time and was a wee bit anxious to receive and email just beforehand to say they had moved location. We found them a bit difficult to find but had absolutely no... See more

Rated 4 out of 5 stars

Once you find portakabin in the yard 1st right through gates easy service drop of your keys then get taken to airport 5 mins away dropped of just phone when you get luggage on way back there to.pick y... See more

Company replied

Rated 4 out of 5 stars

We had a bit of a wait when we got there as the vehicles that take you to the airport are actually more of a mini van than a bus, only being able to fit a small group of maybe 8. The vehicle was alr... See more

Company replied

Rated 4 out of 5 stars

Easy to book, followed instructions to location and the boys took over from there. Got us to the drop off point with plenty of time. On arrival back home called to make them aware we had collected our... See more

Company replied


Company details

Written by the company

Scot Park provides airport parking services for travellers flying from Glasgow Airport, with secure Meet & Greet and Park & Ride options. Customers can book online, receive instant confirmation with arrival details, and use clear handover and return instructions for a simple, reliable parking experience close to the terminal.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(173)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience and service

Great experience and service

July 27, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Daniel,

Thank you for your great review!

We’re delighted to hear you had a great experience and were happy with the service we provided. Your kind words mean a lot to our team.

We really appreciate your support and look forward to welcoming you back on your next trip!

Kind regards,
The Team

Rated 5 out of 5 stars

Really easy service!

Really easy service! Arrived on site, parked outside portacabin on right hand side. Handed keys over & confirmed paperwork, waited 5 minutes for airport transfer to arrive. I was dropped off at The Holiday Inn Capark a 2 minute walk from the airport. On returning to Glasgow airport I called once past baggage claim and by the time I walked over to the holiday inn transport was waiting. Great service, no complaints!

July 24, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Victoria,

Thank you for your fantastic review!

We’re delighted to hear you found the whole process easy and straightforward, from check-in through to your return. It’s great to know your transfers were quick and that our team was ready and waiting when you arrived back, helping make your journey as smooth and stress-free as possible.

Thank you for your kind words and for choosing ScotPark. We look forward to welcoming you back on your next trip!

Kind regards,
The Team

Rated 5 out of 5 stars

Great price to park my car for a week…

Great price to park my car for a week and will definitely use again 👌🏻

July 23, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Fraser,

Thank you for your great review!

We’re delighted to hear you found our parking to be great value and that you had a positive experience with us. It’s fantastic to know you’ll be choosing ScotPark again for your future travels.

We really appreciate your support and look forward to welcoming you back on your next trip!

Kind regards,
The Team

Rated 5 out of 5 stars

First time using the meet and greet…

First time using the meet and greet service, will definitely will not be the last. Simple easy and stress free

July 25, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Steven,

Thank you for your fantastic review!

We’re delighted to hear your first experience using our Meet & Greet service was such a positive one. It’s wonderful to know you found the process simple, easy, and completely stress-free.

Thank you for choosing ScotPark. We’re delighted to hear it won’t be your last visit, and we look forward to welcoming you back on your next trip!

Kind regards,
The Team

Rated 5 out of 5 stars

Parking

Great service, wee bit confusion about drop off but that was probably down to us as well. So close to walking to the airport & staff were lovely. Will definitely book again.

July 17, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi,

Thank you for your wonderful review!

We’re delighted to hear you had a great experience with our service. It’s lovely to know you found the process easy and appreciated our convenient location close to the airport, along with the friendly service from our team.

Thank you for your recommendation and for choosing ScotPark. We look forward to welcoming you back on your next trip!

Kind regards,
The Team

Rated 2 out of 5 stars

I booked our parking via the “compare…

I booked our parking via the “compare your parking” website. Received a confirmation email saying I was to drop the car off at 28-30 Inchinnan Road. Arrived and it was a locked yard with “Scot Park” signage . Called the number on the email and was told to go to 9 Clark Street instead. It’s only 10 mins away but not great when you’re anxious about getting to the airport. Arrived and was told by a guy that we were in the wrong place again and to take the car to the Holiday Inn express ? Made no sense as others were there dropping their cars and I could see a shuttle bus. I explained to the guy that I wasn’t prepared to take my car to another place just to have some random drive it back to where we were ! Was asked to go to the office (portacabin) to drop off my keys. On the way, was told by another customer to check my mileage . The actual shuttle bus was fine and the driver was polite and helped with our cases . Was dropped off at Holiday Inn Express and not the airport terminal (not really sure why). Advised to call a mobile number on return. Husband felt uneasy about it all and felt it all seemed a bit disorganised .

On arrival we called the mobile number and were told the bus would collect us in 10minutes again from Holiday Inn express. Other families were also waiting and again, all a little disorganised . Arrived at the car park and our car had been moved and had about 12 miles added ? I can only guess it was moved to the other yard for the duration of our holiday. So not monitored or secure as advertised . Our car had also been knocked out of gear (it’s a new automatic) and covered in bird droppings (not their fault I suppose).

I’m not sure if they are a new business or just disorganised but I wouldn’t use again. Was an added stress we didn’t need.

Also … during one phone call the gentleman answered and said “roofing insulation ” , I said do you mean Scot Park and he said yes. 🫤

July 16, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Kirsty,

Thank you for taking the time to leave your review.

We’re sorry for the inconvenience you experienced during your visit. Due to the airport’s ANPR cameras not reading number plates correctly and changes to airport access, collections now take place from the Holiday express while we continue working with the airport on these matters. We appreciate your patience and understanding.

Thank you for choosing ScotPark, and we hope to welcome you again in the future.

Kind regards,
The Team

Rated 1 out of 5 stars

Poor

Turned up on the date, time and location I was provided. Couldn’t find the parking so I then called them, informed me over the telephone that they had moved premises which I explained would be useful information before I arrived. Thankfully the business hadn’t moved too far away and arrived a few minutes later. They came across as rather unorganised. They have 9 seater vans to take you to the airport but obviously don’t pay for any permits so you get dropped off at the holiday inn express which is also where they collect you from. Returned to my car covered in bird poo and had to climb over quite a few high weeds to access it. Pay extra and go elsewhere.

July 14, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Corinne,

Thank you for taking the time to leave your review.

We’re sorry for the inconvenience you experienced during your visit. Following changes to airport access, collections now take place from the Holiday express, and we’re also working with the airport to resolve ongoing ANPR camera issues. We appreciate your feedback and your patience.

Thank you for choosing ScotPark, and we hope to welcome you again in the future.

Kind regards,
The Team

Rated 5 out of 5 stars

Excellent

Excellent, really polite welcoming staff.
Shuttle buses were prompt, drop of and collection of the vehicle was smoothly done too. Will definitely be using this again going forward.

July 22, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Scott,

Thank you for your fantastic review!

We’re delighted to hear our team made you feel welcome and that everything, from the shuttle transfers to dropping off and collecting your vehicle, went smoothly. Knowing you’d choose us again means a great deal to us.

We look forward to seeing you on your next trip!

Kind regards,
The Team

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service. I’m so happy I used Scotpark. They were waiting for me when I arrived and it was a smooth ride to the airport.. they helped with the cases and on the way back they were waiting where they said they would be and again helped put suitcases back in my car which was waiting for me at the office. :) would highly recommend and will use again.

July 22, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Miss Catherine Owens,

Thank you so much for your wonderful review!

We’re thrilled to hear you had such a positive experience with us. It’s great to know our team were there when you needed them, helped with your luggage, and made both your departure and return as smooth as possible.

Your recommendation means a lot to us, and we can’t wait to welcome you back the next time you travel.

Kind regards,
The Team

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful, will definitely book again, great service.
Kind regards Nicola

July 23, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Nicola,

Thank you for your lovely review!

We’re so pleased to hear you found our team friendly and helpful. It’s wonderful to know you’d book with us again – that’s the best compliment we could receive.

We look forward to welcoming you back on your next trip!

Kind regards,
The Team

Rated 4 out of 5 stars

Decent service for a great price

We had a bit of a wait when we got there as the vehicles that take you to the airport are actually more of a mini van than a bus, only being able to fit a small group of maybe 8. The vehicle was already on an airport run so we had to wait for him to come back but with that said, once he came back and we were all loaded into the mini van, the vehicle itself was immaculate and actually quite nice & clean with leather seats etc.
When being picked up on our return, we phoned when we got our baggage and the phone was answered straight away & by the time we walked over to the holiday Inn express for collection the driver was ready and waiting. Our car was sitting at the front of the car park for us getting back to the yard so it was a quick getaway.
All in all, I thought the service was well priced with a good service! The staff were all helpful. The vehicles immaculate and the location was only 5 mins away from airport.

July 21, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Tammy,

Thank you for taking the time to leave such a detailed review.

We’re delighted to hear that you found our service to be well priced and enjoyed the overall experience. It’s great to know you appreciated the cleanliness and comfort of our transfer vehicle, the efficiency of your return pickup, and how quickly you were able to get on your way once back at our site.

We’re sorry for any inconvenience at the start of your journey and truly appreciate your patience. We’re pleased that the rest of your experience was smooth and that our team were able to make your airport transfers as easy as possible.

Thank you again for your kind words and recommendation. We look forward to welcoming you back on your next trip!

Kind regards,
The Team

Rated 5 out of 5 stars

Great job guys

Great job guys! Perfect accommodation and excellent service

July 20, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Thank you so much for your wonderful review!

We’re delighted to hear that you enjoyed your experience and that our accommodation and service met your expectations. Your kind words mean a lot to our team, and we’re thrilled we could make your journey a smooth one.

We really appreciate your support and look forward to welcoming you back again soon!

Kind regards,
The Team

Rated 4 out of 5 stars

Good Service

Good service both on our way to the airport and on our return

July 20, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi G. Smith,

Thank you for your lovely review.

We’re so pleased to hear everything went smoothly both on your departure and when you returned. Providing a reliable and hassle-free service is exactly what we aim for, so it’s wonderful to know we delivered on both occasions.

We appreciate you choosing us and hope to see you again the next time you travel.

Best wishes,
The Team

Rated 4 out of 5 stars

No issues dropped off car and got short…

No issues dropped off car and got short 2 min trip to airport terminal. 10 min walk to departures. Got text on return to inform of new pick up point. No issues quick call and 5 min walk to holiday inn car park where van was waiting. 5 min drive to car park and car was waiting with key. All good.

July 21, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Thank you for your great review! We’re pleased to hear everything went smoothly from drop-off to collection and that your return pickup was quick and easy.

We appreciate your support and hope to see you again soon!

Kind regards,
The Team

Rated 5 out of 5 stars

Close proximity.great price & friendly…

Close proximity.great price & friendly guys.

June 18, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi,

Thank you for your kind review!

We’re delighted you found our location convenient, our prices great value, and our team friendly. We really appreciate your support and look forward to welcoming you again soon.

Kind regards,
The Team

Rated 5 out of 5 stars

Great service

Great service, very straightforward.

July 10, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Tommi,

Thank you for your review!

We’re so pleased to hear you found our service straightforward and enjoyed your experience. We appreciate your support and hope to welcome you back again soon.

Kind regards,
The Team

Rated 1 out of 5 stars

No recommend

No recommend, dont used them. Back from holiday 1 o'clock at glasgow airport. In agreement call then when I at bus stop 9, I do that then they say they can't pick me up so I need to walk 15 minutes with 2 kids and 4 bags to holiday Express car park. After that we drive around 3 miles behind airport in paisley other way when I left car. They say to me, we repark you car to other place (without ask me). I didn't check many miles was done but be careful. This is no the service what they say at the website.

July 19, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi,

Thank you for taking the time to share your feedback. We’re sorry for the inconvenience you experienced and that your return journey wasn’t as smooth as expected.

Our return pickup point is at the Holiday Inn Express, and vehicle relocations may occasionally be necessary as part of our operational process to keep everything running efficiently. We understand this can be frustrating, particularly when travelling with children and luggage.

We’d also like to mention that, on occasion, the airport’s ANPR system does not read vehicle registration plates correctly. We are aware of this issue and are in contact with the airport to help resolve it as quickly as possible.

We appreciate your feedback and thank you for bringing your concerns to our attention. We hope to have the opportunity to provide you with a better experience in the future.

Kind regards,
The Team

Rated 1 out of 5 stars

Don't waste your money.

Have written a review already on Google. Avoid! Not a great service at all and it seems they are no longer allowed into the bus stance of the airport, so you need to walk to be collected at a hotel a good 10 minute walk away. Not great with cases and young kids. No staff on site apart from the person who collected us. Read the Google eviews with 1 star. Shocking company. Wish I had read the reviews before booking this shambles.

July 19, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Arlene,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience didn’t meet your expectations and apologise for the inconvenience caused.

Our collection point is currently located at the Holiday Inn Express, and all customers are provided with these pickup instructions before their return. We understand that the walk may be inconvenient, particularly when travelling with luggage or young children.

Unfortunately, the airport’s ANPR system does not always recognise vehicle registration plates correctly, which has affected access to the airport pickup area. We are actively in contact with the airport to help resolve this issue as soon as possible.

We appreciate your comments, as they help us identify areas where we can improve. Thank you again for your feedback.

Kind regards,
The Team

Rated 4 out of 5 stars

Once you find portakabin in the yard…

Once you find portakabin in the yard 1st right through gates easy service drop of your keys then get taken to airport 5 mins away dropped of just phone when you get luggage on way back there to.pick you up at same drop of point other side of airport car park easy to deal with

July 18, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Frank,

Thank you for your review!

We’re glad to hear you found the process simple and easy to follow, from dropping off your car to collecting it after your trip. It’s great to know everything ran smoothly and that our transfer service made your journey hassle-free.

We appreciate you choosing us and hope to see you again on your next trip!

Best regards,
The Team

Rated 5 out of 5 stars

Great service

Great service, quick pick up and dropping car off

July 11, 2026
Unprompted review
Scotpark logo

Reply from Scotpark

Hi Elizabeth,

Thank you for your lovely review!

We’re delighted to hear you were happy with the service and that both the pickup and car drop-off were quick and efficient. We really appreciate your support and look forward to welcoming you again in the future.

Kind regards,
The Team

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