Scottish Bullion Reviews 

392
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff members are extremely welcoming, polite, and knowledgeable, ensuring every visitor feels completely at ease. Visitors often note that appointments are handled smoothly, with clear explanations provided at every single step of the process. People are especially pleased with the competitive prices offered for their items, which often exceed expectations. Furthermore, consumers appreciate the remarkable speed of the payments, noting that funds frequently arrive in bank accounts well ahead of schedule. Reviewers consistently describe the entire transaction procedure as secure, straightforward, and entirely hassle-free from start to finish.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during every interaction.... See more

Service

People report high satisfaction with the service, praising the professional and streamlined process.... See more

Payment

Users describe positive interactions with payment, noting rapid and efficient transactions. Consumers... See more

User experience

Customers had positive experiences with user experience, consistently describing the process as smooth and... See more

Price

Customers consistently note positive experiences with price, highlighting that offers are frequently the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service Immaculate p... See more

Company replied

Rated 5 out of 5 stars

This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too. Everything ran very smoothly; from the call we m... See more

Company replied

Rated 5 out of 5 stars

I've been here several times selling a single coin or some silver ones. From booking an appointment to the sale itself is always a pleasure. Despite being the least of their customers ( I'm sure :... See more

Company replied

Rated 5 out of 5 stars

Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred int... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Company
  5. Investment Service

Written by the company

We buy and sell investment grade gold bullion coins and bars at a competitive price. You can store your gold within our Safe Deposit Box facility in the centre of Glasgow or Edinburgh. Scottish Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. Scottish Bullion Bullion buys and sells gold, silver, platinum and palladium for customers in Glasgow and Edinburgh. Scottish Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Glasgow, Edinburgh Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton,Reading, Belfast, Dublin, Blanchardstown, Cork, Barcelona and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

392 reviews

5-star
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4.9

All reviews

(392)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fair price

Fair price, paid promptly

July 9, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Ian,

Thank you for the 5 star review.

It was a pleasure doing business with you, and we hope to work with you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

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Rated 5 out of 5 stars

Craig and rest of the staff were very…

Craig and rest of the staff were very helpful and made a very smooth experience.

July 8, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Kenneth,

Thank you for your 5-star review! We're so pleased to hear that Craig and the rest of the team made your experience smooth and straightforward.

We'll be sure to pass your feedback on to Craig and the team. We appreciate your support and look forward to welcoming you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Great freindly and excellent service

Great freindly and excellent service

July 1, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Ian,
Many thanks for taking the time to review your recent experience with us! We appriciate your review and hope to see you again.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Phoned to get a quote for gold…

Phoned to get a quote for gold sovereigns and was given prices slightly higher than elsewhere. Made an appointment for two days later. Morgan dealt with the transaction in a friendly and efficient way. I left with the paperwork I required and money was in my bank account two days later.

June 26, 2026
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Reply from Scottish Bullion

Thank you for your 5-star review.

We really appreciate you taking the time to share your experience. We’re pleased to hear that Morgan provided friendly and efficient service and made the process straightforward for you.

Thank you for choosing us, and we hope to assist you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Can only recomend! Great staff and service.

I've been here several times selling a single coin or some silver ones.
From booking an appointment to the sale itself is always a pleasure.
Despite being the least of their customers ( I'm sure :) ) Morgan always treats me as i was their best. She goes above and beyond with the payment to be sent ASAP including a later Friday sale with Bank holiday Monday coming up, when she made sure i received the payment on that day. Every time It's a tiny island of calm an pleasant in my not so calm situtation at the moment.
Thank you Morgant and the whole staff.
Thank you.

June 25, 2026
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Reply from Scottish Bullion

Dear Peter,

Thank you for taking the time to leave us a 5 star review.

We are delighted to hear about your positive experiences with us and appreciate your continued trust.

We are especially pleased that Morgan’s support and attention to detail have made the process straightforward and that she was able to assist with arranging your payment promptly when needed.

Thank you again for choosing us, and we look forward to assisting you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

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Rated 5 out of 5 stars

Great people to trade with

I was searching several dealers, to establish the best price I could get, selling a one ounce Krugerrand, in Glasgow, and Scottish Bullion offered the best, and fairest price by far!
It was easy to do the transaction with them, and they made the experience pleasant!

June 16, 2026
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Reply from Scottish Bullion

Dear David,

Thank you for taking the time to leave us a review, I am delighted to hear you are happy with the service and price you received.
We look forward to welcoming you again soon.

Kind Regards,
Sandra

Rated 5 out of 5 stars

First class experience !

I visited yesterday and was dealt with very quickly and professionally , staff were all excellent . I can not recommend enough .

June 17, 2026
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Reply from Scottish Bullion

Hi David,
Many thanks for taking the time to leave us a review, It was lovely to meet you.
We look forward to welcoming you in Glasgow again.
Kind Regards,
Sandra

Rated 5 out of 5 stars

Kinda was so helpful and the whole…

Kinda was so helpful and the whole experience was very easy

June 9, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Agnes,
Many thanks for taking the time to leave us a review, we look forward to welcoming you again soon.

Kind Regards,
Sandra

Rated 5 out of 5 stars

Swift efficiency

This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too.

Everything ran very smoothly; from the call we made to book the appointment to the final transaction.

We are extremely satisfied with Scottish Bullions. They are true professionals and they offer a very cordial service at competitive prices. We shall continue to work with them in the future.

June 9, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Fernando,
Many thanks for taking the time to leave us a fantastic review, we look forward to welcoming you both again in the future.

Kind Regards,
Sandra Kilcullen
Head of Trading UK

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Rated 5 out of 5 stars

Easy process and gave a good price

Easy process and gave a good price

June 3, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review, we look forward to welcoming you in Glasgow again.
Kind Regards,
Sandra Kilcullen
Head of Trading UK

Rated 5 out of 5 stars

Smooth and Efficient Service

Craig, handling our purchase, ensured everything ran smoothly.

May 30, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for your 5-star review! We're delighted to hear that Craig ensured your purchase went smoothly from start to finish.

We truly appreciate your feedback and thank you for choosing us.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Courteous

Courteous, efficient and helpful staff

June 3, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Finlay,

Thank you for your 5-star review.

We're delighted to hear that you found our staff courteous, efficient, and helpful. Providing excellent customer service is our priority, and your kind feedback is greatly appreciated.
We look forward to assisting you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Great staff very knowledgeable and…

Great staff very knowledgeable and helpful very friendly answered all my questions definitely be back

May 28, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Good Morning Douglas,
Many thanks for taking the time to leave us a review, we look forward to welcoming you in Glasgow again soon.
Kind Regards,
Sandra
Head of Trading UK

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Rated 5 out of 5 stars

Very efficient fast service

Very efficient fast service

May 26, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Grant,

Many thanks for taking the time to leave us a review, we look forward to welcoming you again.

Kind Regards,
Sandra

Rated 5 out of 5 stars

Very easy and efficient service.

Craig was very helpful during telephone discussions and provided the information I required. The process at the bullion office was very efficient and smooth.
Overall an easy and efficient experience.

May 21, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Roy,

I am delighted to hear you we happy with the service that we provide and I look forward to welcoming you in the future. Many thanks for your great review.

Kind regards,
Craig
Bullion Operations

Rated 5 out of 5 stars

Very smooth and efficient service

Very smooth and efficient service. Very impressed with the process and the people working there communicated brilliantly both over the phone and in person. Payment was made very swiftly and would definitely recommend them very highly.

May 21, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Claire,

Thank you so much for the 5 star review! We’re delighted to hear that you found the whole process smooth and efficient. Our team takes great pride in providing clear communication and quick service, so it’s wonderful to know that came across both over the phone and in person. We truly appreciate your recommendation and look forward to helping you again in the future!

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Friendly staff

Friendly staff, I had no appointment but was seen almost immediately. Good price compared to other similar gold company.

May 19, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for the 5-star review! We’re so pleased to hear you found our staff friendly and that we could see you quickly, even without an appointment. We always aim to offer a smooth service and competitive prices. We look forward to seeing you again!

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

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Rated 5 out of 5 stars

Fantastic service. Cheerful and helpful staff

Fantastic service. Very helpful and cheerful sraff

May 12, 2026
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Reply from Scottish Bullion

Dear Paul,

Thank you so much for your kind review! We’re delighted to hear you had a fantastic experience. Our team takes great pride in being helpful and cheerful, and your feedback means a lot to us. We look forward to welcoming you again soon!

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Staff were very helpful and welcoming

Staff were very helpful and welcoming. They put me at ease on my first visit and explained process very clearly.

May 8, 2026
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Reply from Scottish Bullion

Dear Janice,

Thank you so much for your kind review. We’re delighted to hear that our team made you feel welcome and at ease on your first visit.

We truly appreciate your feedback and look forward to seeing you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Selling gold Britannia coins

I contacted Scottish Bullion about selling them some gold coins. They offered me a fair market price for the coins, on their weight.
My time in their office was brief, Morgan was quick to verify the coins and take my details for payment.
I received the money into my account within one working day.
I would definitely use them again.
Thanks

May 7, 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Karl,

Thank you for the 5 star review.

We’re delighted to hear that you had a smooth and efficient experience selling your gold coins with us.

We really appreciate your recommendation and look forward to helping you again in the future. Thanks again for choosing Scottish Bullion!

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

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